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The Alverton

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#1 of 6 Hotels in Truro
Certificate of Excellence
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1 room 2 adults 0 children
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The Alverton
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801 Reviews from our TripAdvisor Community

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Showing 786: English reviews
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Reviewed 1 week ago via mobile

Despite paying 165£ for a room per night therefore the expectation is quite reasonable, bed wasn't changed and room wasn't even hoovered. Breakfast poor on first morning better on the second. We decided to leave a day earlier, it didn't seem to have that great feel and the staff wasn't interested to make that extra mile for you instead we...

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Helpful?
2Thank Mel X
Paul R, General Manager at The Alverton, responded to this review

Dear Mel X, Naturally I am disappointed to read your review of The Alverton. Our housekeeping team work incredibly hard to ensure that all the rooms are clean and comfortable for our guests so I will be looking into why it wasn't fully serviced during your stay. I am sorry to read that the breakfast wasn't quite up to expectations...

London
Reviewed 2 weeks ago via mobile

Very very disappointed with my experience of this hotel. Guests be warned, they may advertise that they have a bar and a restaurant, but don't assume you will be able to eat - no that's too much trouble for a hotel that seems to have taken on too much. Having worked since 5am and driven 6.5 hours, I arrived at...

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3Thank Opulence
Paul R, General Manager at The Alverton, responded to this review

Dear Opulence, As you can imagine I am sadden to read your review of The Alverton. After talking with the team here I believe my colleague Larissa has already been in touch with you, and I do hope that we're able to resolve some of the concerns you have directly. All of our food is cooked fresh to order so...

Devizes, United Kingdom
Reviewed 2 weeks ago via mobile

Staying at the Alverton for one night to meet family for Dinner the location was excellent, car parking plentiful and Hotel grounds charming. The building itself is fascinating and tastefully converted. Despite a 'lively' wedding taking place. My Dinner guests and I were made to feel equally as important. My room was large, well appointed and comfortable however next time...

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Helpful?
Thank Di B
Paul R, General Manager at The Alverton, responded to this review

Dear Di B, Thank you very much for taking the time to write such a lovely review of The Alverton. I am delighted to read that you had an enjoyable stay with us. I do hope we'll welcome you back to the hotel again soon. Very best wishes Paul Ricketts General Manager

Bridgwater, United Kingdom
Reviewed 2 weeks ago

I travel quite a lot on business through the southern half of the UK. You get used to visiting the same old chains of Hotels, seeing the same staff, all trained to react and talk to you "as per the brief" It is therefore a pleasure to arrive at a Hotel on a regular basis where the staff at least...

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Helpful?
Thank christhepaintman
Paul R, General Manager at The Alverton, responded to this review

Dear christhepaintman, Thank you very much for taking the time to write such a lovely review of The Alverton. I am delighted to read that you had a good stay with us recently, and that Clare and Abbie looked after you so well. We really pride ourselves on our excellent service so it's fantastic to read that this shone through....

Plymouth, United Kingdom
Reviewed 3 weeks ago

My sister and I took our Mum and friends for lunch on Mother's Day. it was without doubt the very best Mother's Day we have ever had. Fabulous location, tip top service, and truly amazing food. Even managed to find a bottle of Mums favourite wine, which wasn't on the wine list, to complete the extra special occasion. Will definitely...

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Thank LindsayEH
Paul R, General Manager at The Alverton, responded to this review

Hi LindsayEH, What a lovely review - thank you very much for taking the time to write it. I am delighted that you all had such a great time on Mother's Day. I'll be sure to pass on your kind comments to all the team as I know they'll be as pleased as I am. I do hope we'll welcome...

Surrey
Reviewed 3 weeks ago via mobile

Really big clean and comfortable room. Brilliant service from the night manager Jen too who made us feel most welcome.

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Helpful?
Thank Murray G
Paul R, General Manager at The Alverton, responded to this review

Hi Murray G, Thank you very much for taking the time to write a review of The Alverton. I am delighted to read that you had a good stay with us recently, and I will be sure to pass on your kind comments to all the team, especially Jen. I do hope we'll welcome you all back to the hotel...

Redruth, United Kingdom
Reviewed 3 weeks ago

I booked a night at The Alverton for my Partners birthday in one of their new courtyard rooms. On arrival the staff were wonderful and so helpful, nothing was a trouble at all. Once getting to our room, I could not believe how beautiful it was. We opened the door to the radio playing music and instantly we felt comfortable....

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Helpful?
1Thank dtownsend92
Paul R, General Manager at The Alverton, responded to this review

Hi there dtownsend92, Wow - what a lovely review, thank you very much for taking the time to write it. I am thrilled that you had a great stay with us and I'm delighted to read that you're considering us for your wedding venue. Hopefully you have all the info you need at this stage but please do email Catherin,...

Truro, United Kingdom
Reviewed 3 weeks ago via mobile

We had a wonderful experience at the Alverton last night for my friends 30th birthday. Right from the initial booking the whole experience was easy. Emails were exchanged and I received prompt repsonses that were very helpful and informative. The meal itself was incredible. The food was really delicious, presented beautifully and perfect portion sizes. The table had been decorated...

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Helpful?
Thank hollyleaney15
Paul R, General Manager at The Alverton, responded to this review

Dear hollyleaney15, Thank you very much for taking the time to review The Alverton. I am delighted that you had a great visit to the hotel recently. I know the team will be so pleased to see your kind comments, especially the kitchen - I'll be sure to share it with them. I do hope we'll welcome you back soon....

Redditch, United Kingdom
Reviewed 4 weeks ago

We stayed for the first time at the Alverton in February and really liked it. We booked the executive suite as we had our dog with us. The room was very clean, large and spacious. Super bathroom with very deep bath and separate shower cubicle. Having the suite meant that we had an extra living area where we could put...

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Helpful?
Thank colettehat2n
Paul R, General Manager at The Alverton, responded to this review

Hi there colettehat2n Thank you very much for taking the time to write such a lovely review of The Alverton. I am delighted to read that you had a good stay with us recently, and I will be sure to pass on your kind comments to all the team. I do hope we'll welcome you all back to the hotel...

London, United Kingdom
Reviewed 4 weeks ago via mobile

Had booked a superior room and a junior suite for my friends . Bedrooms were very nice and bathrooms excellent . However the large glass lampshades in both rooms were very dusty . Breakfast was very hit and miss and the service this Sunday morning was apauling . I don't really think you can call a full english breakfast 1...

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Helpful?
1Thank Chas B
Paul R, General Manager at The Alverton, responded to this review

Dear Chas B, At The Alverton we strive to deliver an exceptional experience from every aspect of the hotel right from the welcome you receive to the cleanliness of the rooms. With this in mind I am naturally disappointed to read your review, especially as you just have to look at the other reviews we receive via TripAdvisor, Google &...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about The Alverton

Address: Tregolls Road, Truro TR1 1ZQ, England (Formerly Alverton Manor Hotel)
Region: United Kingdom > England > Cornwall > Truro
Price Range: $157 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Alverton 4*
Number of rooms: 50
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Also Known As:
Alverton Manor Truro
Hotel Alverton Manor
Hotel Style:
#1 Family Hotel in Truro
#1 Romantic Hotel in Truro
#1 Business Hotel in Truro
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Questions & Answers

Here's what travellers have asked, with answers from The Alverton staff and other travellers.
6 questions
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Questions? Get answers from The Alverton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book into the Courtyard....Lovely rooms”
christhepaintman, 7 Apr 2017 | Read review
“Lots of stairs, without a lift, if you have difficulty mention when booking; it wasn't a problem for us but may be for others.”
sharongP691UA, 22 Mar 2017 | Read review
“Ask for a room with an Annex if you have small children.”
j0hnpepper, 21 Mar 2017 | Read review
“We stayed in the new building The Courtyard”
lynebbs, 17 Mar 2017 | Read review
“Ask for room in main hotel rather than the modern extension”
ChrisHughes, 13 Mar 2017 | Read review
5 of 5