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The Ritz-Carlton, Kapalua

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The Ritz-Carlton, Kapalua
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3,027 Reviews from our TripAdvisor Community

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Showing 2,911: English reviews
Cocoa Beach, Florida
Reviewed 26 May 2013

We needed to be on Maui for a wedding so we turned this into a great trip for us. If staying at ther Ritz is an option then we take it and we did. Such a lovely place. The service is the typical Ritz treatment from begining to end. Our room was just lovely with ocean and mountain views. We...

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1Thank WAREIAM
Washington, DC
Reviewed 23 May 2013 via mobile

Love the Ritz and the location in the more remote (compare to Wailea) location. Good selection of restaurants, excellent poolside service, nice rooms, lots of activities. Close to Lahaina, great little town.

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Thank MaryStanford
Ottawa, Canada
Reviewed 21 May 2013

Stayed at the Ritz-Carlton Kapalua property with my wife from February 14-21, 2013. Upon check-in, we were graciously given an upgrade to an oceanview deluxe suite by the attendant. The resort sits on an expansive, beautiful and well maintained property in northwest maui and offers good beach access and is within close proximity to multiple golf courses. Our room was...

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1Thank Jcamp028
Markham, Canada
Reviewed 21 May 2013

We spent six nights in this hotel. The hotel is situated in Kapalua, which is quite a distance away from almost all of the activities. If you are seeking for an isolated place to getaway or you are there mainly for golf playing, this may be for you. It is only 2 mins away from the famous Plantation golf club....

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2Thank sopsing
Erlangen
Reviewed 20 May 2013

The property around the hotel is beatiful as well as the beach. even though it is important to know that the beach is located 10 minutes walk down the hill.We had a fine week here end of Februar - but I would not give it 5 stars. On the positive side: the room was nice, spacious and clean, the houskeeping...

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4Thank Reggy_71
California
Reviewed 19 May 2013

Arrived on Sunday afternoon for our honeymoon, the hotel staff didn’t seem to know it was our honeymoon even though they were informed at the time of booking !! My parents ordered chocolate covered strawberries and champagne delivered to the room with a card after checking in and a bouquet of flowers with a card, chocolate covered strawberries and champagne...

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1Thank reddabond7
Easley, SC
Reviewed 17 May 2013

This was a business/vacation, and the Ritz really knows how to provide great service. The seven pools was visible from my balcony as the ocean. It was a picture post card view. The food, beverages and the service was fantastic. All the employees seem to have a great time working there. I recommend renting a car to drive over the...

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1Thank PVTiger
Washington DC, District of Columbia
Reviewed 12 May 2013

We have been to this resort several times over the past years and we have had very good experiences in all of our stays. Before we decided to stay here the first time for our honeymoon we had our doubts since there are a lot of mixed reviews, but we decided to take our chances and we where pleasantly rewarded,...

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4Thank Sbconsi
Reviewed 11 May 2013 via mobile

Great hotel! Very friendly staff. Everything in the hotel is kept neat and clean. Great pool, several bar areas, outstanding view, good food, and a very nice beach area. The work out equipment could be updated but it is more than most hotels have.

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Thank Cschetter23
Reviewed 11 May 2013 via mobile

First time staying and ritz carlton, and it truly lives up to it's name. You get what you pay for, and it's worth every penny. The beach is like something out of a movie, or painting, so beautiful and clean. The hotel staff is amazing, and everyone is happy and friendly, always smiling. Our room was upgraded 'just because' which...

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Thank Arpses

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled on 54 acres, The Ritz-Carlton, Kapalua showcases a stunning, fully-renovated destination resort offering 463 guestrooms, including 107 residential suites, warm wood floors, travertine bathrooms, flat-screen televisions and Hawaiian-inspired artwork. The spa beckons with treatment rooms framed by private garden showers, volcanic stone grottos, heat therapies, and a fitness center with spectacular ocean views. Jean-Michel Cousteau's Ambassadors of the Environment offers all levels activities from land to sea. Also featured are six restaurants, indoor/outdoor meeting space, an inviting children's pool and luxury cabanas. It is enveloped by picturesque Kapalua Resort’s two championship golf courses, dining and a century-old pineapple plantation. ... more   less 

Additional Information about The Ritz-Carlton, Kapalua

Address: 1 Ritz-Carlton Drive, Kapalua, Maui, HI 96761-9067 (Formerly The Ritz-Carlton, Kapalua)
Region: United States > Hawaii > Maui > Kapalua
Price Range: $765 - $1,570 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Kapalua 5*
Number of rooms: 463
Reservation Options:
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Also Known As:
Ritz-Carlton, Kapalua Hotel Kapalua
Ritz Carlton Maui
Ritz-Carlton Lahaina
Ritz Lahaina
Lahaina Ritz-Carlton
The Ritz-Carlton, Kapalua Maui
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Kapalua staff and other travellers.
61 questions
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Questions? Get answers from The Ritz-Carlton, Kapalua staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the rooms near the kid pool for noise etc. High floor rooms that look southwest would be a better view and have some afternoon sun.”
 of 5 bubbles Maui808someday, 1 Feb 2017 | Read review
“Oceanview always be the best”
 of 5 bubbles idahe112, 17 Jan 2017 | Read review
“Try to get a room closer to the elevators, the walk is far if your room is far away”
 of 5 bubbles mh77mh77_12, 16 Jan 2017 | Read review
“Try and get a high floor if you are a quiet freak (wooden flooring means you can hear people above you a little more than normal).”
 of 5 bubbles JodieTravel01, 16 Jan 2017 | Read review
“Get a room closer to the ocean, on a higher floor.”
 of 5 bubbles nirmalal216, 8 Jan 2017 | Read review
5 of 5