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Canal Court Hotel & Spa

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#1 of 8 Hotels in Newry
Certificate of Excellence
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1 room 2 adults 0 children
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Canal Court Hotel & Spa
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927 Reviews from our TripAdvisor Community

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Showing 918: English reviews
Newry, United Kingdom
Reviewed 30 January 2017 via mobile

So the wife and I decided to go out for are tea and took the the child with us. From the very start there was a very little service. After about ten minutes we finally got menu's and we weren''t asked if we wanted drinks we had a look over the menu and and I decided to go with roast...

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Helpful?
Thank Ciaran G
CCHGM, Marketing Manager at Canal Court Hotel & Spa, responded to this review

Ciaran, I am disappointed to read your comments about your dining experience at the Canal Court Hotel & Spa, and disappointed that at no stage during your meal, you could express your own disappointment to a manager or senior staff member on the day, as we would have loved to rectify the situation immediately. I can only apologise at this...

New York
Reviewed 23 January 2017 via mobile

Relaxing girls weekend. The spa is small so one would need to book in advance. Rooftop hot tub was nice and we spent most of our time there. Food was excellent, we had a 4 course meal in the hotel restaurant , there was plenty of choice on the menu. We also had afternoon tea which was great. There are...

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1Thank IrishMcGreevy
CCHGM, Marketing Manager at Canal Court Hotel & Spa, responded to this review

Thank you for your feedback and delighted you enjoyed your stay at the Canal Court Hotel & Spa. It is always advisable to book CC Spa in advance as it does get booked up quite quickly, but delighted your group was accommodated and that you all had an enjoyable experience. It is also wonderful to read your comments about the...

Reviewed 21 January 2017

went to stay in this lovely hotel for a few days after a family wedding with the fiancee since ive got family close the rooms was lovely and big as well as the bathroom was located oppersit the bus terminals and the shops.the gym/swim pool was very clean and tidy all the staff was friendly and welcoming the food was...

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Helpful?
Thank lorenzo m
CCHGM, Marketing Manager at Canal Court Hotel & Spa, responded to this review

I am delighted to read that all aspects of your stay was enjoyable and thank you for sharing your experience of the Canal Court Hotel & Spa. All our bedrooms are very spacious which makes it even more of a relaxing break. Based in the heart of Newry city centre, the hotel is a perfect location for shopping and literally...

Manchester, United Kingdom
Reviewed 17 January 2017 via mobile

Just visited Canal Court for afternoon tea with family based on a trip adviser review and wasn't disappointed! Go on, treat yourselves! Soup, sandwiches, cakes and scones. Mmmm! And faultless service, thank you Mary and Lady I didn't get the name of. Thanks, you made our day!

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1Thank Meeko K
CCHGM, Marketing Manager at Canal Court Hotel & Spa, responded to this review

Thank you for sharing your afternoon tea experience - I will pass this onto Mary and her team who will be delighted to read this. It is such a lovely experience enjoying afternoon tea, overlooking Newry city and Ireland's' oldest man-made waterway and even nicer when your enjoying some of our homemade cakes and scones - Hopefully you will get...

John Bessbrook
Reviewed 10 January 2017

Went into hotel for a meal tonight we had a 2 course meal in the bar area. Food was excellent, staff excellent and when we got bill meal it was very reasonably priced. Overall a lovely experience. The dining area was busy but not overcrowded.

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Helpful?
Thank Johnc35
CCHGM, Marketing Manager at Canal Court Hotel & Spa, responded to this review

Thank you for your wonderful comments about your experience in Granary Bar and delighted you found the food and staff excellent - this is the high standard that we expect our customers to receive and am delighted these high standards were met. I do hope we see you returning to the Granary bar or even our superb Old Mill restaurant...

Glenariffe Co. Antrim
Reviewed 7 January 2017

Overall this is a beautiful hotel and spotlessly clean. The staff were always friendly and helpful. We only had breakfast in the hotel and it was extensive and well cooked. The only reservation we had was the comfort of the bed, very hard and left us both not feeling rested in the morning. Overall would have no problem recommending.

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Helpful?
Thank meercat58
CCHGM, Marketing Manager at Canal Court Hotel & Spa, responded to this review

Thank you for your feedback on your experience of the Canal Court Hotel & Spa. I am delighted you found the staff friendly and helpful and that your breakfast was to a high standard the following morning. I will certainly take your comments on board regarding the comfort of the bed and pass to our housekeeping department. I am delighted...

Armagh, United Kingdom
Reviewed 1 January 2017 via mobile

We ate lunch here one Saturday. The venue is superb - ostentatious, spacious and well laid out. Service was good. Food was average. Try to get a couch in reception near the fire. Overall very good experience.

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Helpful?
Thank Jack R
CCHGM, Marketing Manager at Canal Court Hotel & Spa, responded to this review

What a lovely review! Thank you so much for sharing your experience with us. I am delighted you enjoyed the ambiance in our reception area - it really is relaxing, where you can enjoy a light lunch and watch the world go by. Thank you for taking the time in sharing your experience of the Canal Court Hotel & Spa...

Portadown, United Kingdom
Reviewed 30 December 2016 via mobile

Took my.mum and dad here for carvery lunch yesterday... Success!!!! They are very fussy and totally loved it... really lovely food...great value... excellent service...comfortable cosy atmosphere!!!! Will def be back :-D

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Thank Janet Y
CCHGM, Marketing Manager at Canal Court Hotel & Spa, responded to this review

I am delighted to hear your meal was a success and your parents enjoyed their meal. This is what we aim for and delighted that the high standards that are expected within the hotel were met in every area (quality of food, value for money and excellent service). I really hope to see you and your family return to the...

n.ireland
Reviewed 28 December 2016 via mobile

Great experience at the hotel for afternoon tea. Took my mum for her birthday and was most enjoyable with a great selection provided. Staff extremely polite no courteous couldn't do enough for us. Well done to all

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1Thank shellyN_ireland
CCHGM, Marketing Manager at Canal Court Hotel & Spa, responded to this review

Thank you so much for your lovely comments. I am delighted your mum enjoyed her birthday treat of afternoon tea and you found the selection good and staff polite. I will make sure this is forwarded on to everyone involved and hope you come back for the same experience again. Warm Regards Orla Hayes Sales & Marketing Manager

Reviewed 20 December 2016 via mobile

Great hotel terrible parking arrangements. The car park is not large enough to cater for a 4 star hotel. Myself and my 3 friends were staying in the hotel. There is NO reserved parking for residents and yes you can park in Dunnes car park for free for 2 hours but you be lucky to get a space. When I...

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2Thank amb38936
CCHGM, Marketing Manager at Canal Court Hotel & Spa, responded to this review

Thank you for your feedback of your stay at the Canal Court Hotel & Spa. As a city centre hotel goes, we have over 100 car parking spaces to cater for guests in the hotel which is free to guests and residents alike and it is unfortunate that when you were checking in that the car park was full at...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
The award winning 4* Canal Court Hotel & Spa nestled in the heart of Newry City and sits on the banks of Ireland's Oldest Manmade Canal. The Canal Court Hotel and Spa is a proud Irish hotel with an emphasis on service and tradition. The hotel boasts 112 bedrooms including a Penthouse Suite, Superior and Ambassador Suites along with family suites and standard bedrooms. All rooms have private safes & suites have Jacuzzi baths & mini bars with air conditioning in most rooms throughout the hotel. Wheelchair accessible rooms are available as well. The hotel boasts the award winning CC Spa with a full range of Spa / Beauty treatments available using the Germaine de Cappucini Product range. Along-side CC Spa is our Leisure Complex with a full 20m swimming pool studios and full gym with a full strength and conditioning area. The Granary Bar has numerous outlets to it including our Mezzanine Cocktail bar, our Gin Bar and our local Craft Beer Bar with live music every Friday, Saturday and Sunday (FREE Entry). For a more relaxing drink, we have the Merchants Bar with views over the Canal and fountains. For dining, you will never go hungry at the Canal Court Hotel with a number of dining options / outlets to choose from including our Old Mill Restaurant with a strong focus on local, Irish produce and fresh ingredients. The Old Mill is open for Breakfast, Lunch and Dinner with an Early Bird served 7 days a week 5.30pm to 7pm. We also have the Granary Bar and Grill which serves our legendary Carvery 7 days a week from 12 noon and Bar Food served everyday from 3.30pm. We also serve traditional afternoon tea 7days a week - no booking required. ... more   less 

Additional Information about Canal Court Hotel & Spa

Address: Merchant's Quay, Newry BT35 8HF, Northern Ireland (Formerly Canal Court Hotel)
Region: United Kingdom > Northern Ireland > County Down > Newry
Price Range: $141 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Canal Court Hotel & Spa 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Canal Court Newry
Hotel Canal Court
Canal Court Hotel Newry
Canal Court Hotel & Spa Newry, Northern Ireland, UK
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Questions & Answers

Here's what travellers have asked, with answers from Canal Court Hotel & Spa staff and other travellers.
5 questions
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Belfast, United Kingdom
Belfast, United Kingdom
9 months ago
louth
2 months ago
Belfast, Northern Ireland, United Kingdom

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Questions? Get answers from Canal Court Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in a suite on Level 4 and it was very quiet.”
  • The bedroom
  • The lounge.
 of 5 bubbles thewanderinggypsy, 25 Mar 2017 | Read review
“be prepared to ask if you can see the room first”
 of 5 bubbles volvo07, 13 Mar 2017 | Read review
“The bar had a heating seat to warm your bum in the cold while you have a smoke!!”
 of 5 bubbles Ryanrock88, 25 Feb 2017 | Read review
“Get the Penthouse Suite!!!”
  • Bedroom in the penthouse suite
 of 5 bubbles carlym99, 16 Dec 2016 | Read review
“After one stay = cannot comment, although ours was quiet at the rear.”
 of 5 bubbles gerryandjackie1, 22 Oct 2016 | Read review
5 of 5