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Traveller (230)
Room & Suite (83)
Dining (19)
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Overview
  • Excellent55%
  • Very good25%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (497)
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LanguageEnglish
264
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All reviewswalled gardenoutdoor poolthe baby listening servicefamily hotelkids clubchanging matsauna and steam roomhen houseyoung familieshigh teachild friendly hotelspa treatmentsnappy binnew park manorkids tealuxury hotelkids meals
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51 - 55 of 493 reviews
Reviewed 18 September 2017 via mobile

Nothing but praise for the restaurant team for a fantastic meal on Saturday 16th Sept. Highlights included; - Great service from Joachim - quality cocktail - fantastically sourced ingredients - starters well presented & flavoursome - well seasoned - nice setting - great array of...More

2  Thank Paulmarshall18
Response from Clare-Hammond, General Manager at Woolley GrangeResponded 28 November 2017

Dear Paulmarshall18 Thank you very much for the 5 star review. It is wonderful for the team to hear about how much guest enjoy their service and food and especially when someone get s name mention; it gives them a great boost. Thank you very...More

Reviewed 17 September 2017 via mobile

Went for Sunday lunch for my mothers 70th birthday and found the hotel to be rather lacking in service. The table setting was incomplete with side plates and napkins missing. We waited a long time before a drinks order was taken and then they served...More

3  Thank Anne P
Response from Clare-Hammond, General Manager at Woolley GrangeResponded 28 November 2017

Dear Anne P I am sorry you were disappointed by your experience with us in September. I am confident we can look after you the way you rightly expected. Please contact me personally so I can apologies and learn from your feedback. I look forward...More

Reviewed 17 September 2017 via mobile

We stayed here recently for one night and to be frank it just wasn't long enough. The hotel has lots to do for children, the spa welcomes them and they can even have treatments. When I looked through some of the other reviews I have...More

Thank Babyalmie
Response from Clare-Hammond, General Manager at Woolley GrangeResponded 28 November 2017

Dear Babyalmie Thank you very much for the 5 star review. Its so rewarding for the team to hear how much guests enjoy their time with us. Thank you for the pointers regarding slippers and robes for the outdoor pool. Hope to see you again...More

Reviewed 3 September 2017

We had a fabulous weekend at Woolley Grange. We couldn't fault anything (except the weather although the outdoor pool is heated to a very comfortable degree so we still swam) and the staff were terrific. They couldn't do enough for us and even produced a...More

Thank JSomerset
Response from Clare-Hammond, General Manager at Woolley GrangeResponded 15 September 2017

Dear JSomerset Thank you very much for the 5 star review you left us after your recent stay. It is wonderful to hear how much you enjoyed your stay time with us and all aspects of your visit. It is so good you stayed while...More

Reviewed 26 August 2017 via mobile

This venue is so historical and beautiful with gorgeous gardens set up with games for the children. However, it is let down by the lack of training provided for staff and how badly in need of a renovation it is. They need to take a...More

Thank Lorzzzz
Response from Clare-Hammond, General Manager at Woolley GrangeResponded 28 August 2017

Dear Lorzzzz Thank you very much for taking the time to provide a review of your recent stay with us. I am very sorry to hear you were not entirely happy with your experience. I would be grateful if you could contact me so I...More

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Best Value Properties in Bradford-on-Avon, United Kingdom
See all 7 hotels in Bradford-on-AvonSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Banquet Room
Babysitting
Dry Cleaning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$158 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$158 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (230)
Room & Suite (83)
Dining (19)
Pool & Beach (18)
Family and Play Areas (28)
Questions & Answers
Ask a question
RBHeath
5 December 2016|
Answer
Response from car0linemackay | Property representative |
Hello Rebecca and welcome! From Bath train station we would recommend that you take the train to Bradford on Avon (in fact book your tickets to Bradford on Avon from your original destination). From Bath to Bradford is a 10... More
0
Votes
FMoonandStars
27 January 2016|
AnswerShow all 6 answers
Response from cheryl m | Reviewed this property |
No charge but lots and lots of children so, be cautious if you're looking for grown up time! Delightful but very family orientated!!
0
Votes
freddieandlewis
17 February 2015|
AnswerShow all 2 answers
Response from granny662014 | Reviewed this property |
Hello I think that small children are supervised in the Kids Clubs however I am not sure that they are supervised during outside play. A telephone call to the hotel will answer your questions and they may be able to arrange... More
0
Votes
Room Tips
"only go there if you get a decent deal"
Read review
"We didn't see the other rooms but might consider paying extra for an upgrade next time"
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"Ask about rooms with a view over the gardens."
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"claires was a nice room."
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