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Olde House

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181 Reviews from our TripAdvisor Community

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Showing 180: English reviews
London, United Kingdom
Reviewed 10 October 2016 via mobile

We had a one night stay. The hotel was easy to find and you can access the Peak District or Sheffield very easily from here places such as Chatsworth House, Bakewell, Eyam etc. The rooms are fine, fairly standard but spacious as is the ensuite. Very clean, the bed was a bit soft for my personal taste but it's not...

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Helpful?
Thank Natalieison
oldehouse, General Manager at Olde House, responded to this review

Hi thank you for your nice feedback. We are delighted that you enjoyed your stay with us and look forward to seeing you again soon regards Julie Wood

Chesterfield, United Kingdom
Reviewed 2 October 2016

Some friends arranged for a party of us to have an evening meal here, and it was the worst meal I've had in a long time. I decided to have a burger - The Mountie. The 'sesame seed bun' was dry and tasteless as was the 'prime ground steak burger'. The 'maple cured belly pork' was a small piece of...

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Helpful?
Thank Tony67967
oldehouse, General Manager at Olde House, responded to this review

Hi Tony I was very sorry to hear about your experience at the Olde House, unfortunately unless a complaint is received at the time of service it is very hard for me to comment where the problem was. All I can say is please on your next visit let us know immediately of anything that you are unhappy with so...

Scarborough, United Kingdom
Reviewed 20 September 2016

My wife and I were invited to a mid week wedding in Derbyshire and we booked in the Olde House from Friday to Wednesday. We did not wish to stay in Chesterfield town centre because of the noise etc over the week-end The room and breakfast were excellent the only fault I could mention was that one evening some friends...

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Helpful?
Thank malcolm p
oldehouse, General Manager at Olde House, responded to this review

Dear Malcolm thank you for your kind words regarding your visit to the Olde House. I was very sorry though to hear that a meal was delivered to your guest that wasn't up to standard, please never feel that you can not ask for a replacement meal should anything at all be wrong with it. I look forward to seeing...

Reviewed 13 September 2016 via mobile

Visited for a wedding event. Wedding was on Sunday to which they don't start serving food until 12. Would of been nice to offer a breakfast option from 11am as we travelled from Coventry for event. The service was ok and price of drinks ok. Venue was clean and deco ok. Order food to share dishes which taken about 45...

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Helpful?
Thank Jason L
oldehouse, Guest Relations Manager at Olde House, responded to this review

Dear Jason Thank you for your feedback but I am a little confused about the complaint. When functions are booked we provide the meals at the time requested by the party organisers, we are more than happy to provide food outside of our normal opening times if we are asked. regards The Olde House

Reviewed 13 September 2016 via mobile

Shocking! We visited as a group of 15 and not only did they get our order wrong three times the chicken we ordered wasn't cooked, still pink in the middle. They missed one of the meals and that one person had to wait for their meal when everyone else was eating. Then they had the cheek to ask for money...

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Helpful?
Thank Gemma W
oldehouse, Guest Relations Manager at Olde House, responded to this review

Dear Gemma we are very sorry that on this occasion we failed to look after you, If you could please forward us your contact details either by email oldehouse@marstons.co.uk or telephone 01246 274321. I would be happy to discuss your recent visit regards Julie Wood

Chesterfield, United Kingdom
Reviewed 2 September 2016 via mobile

Absolute rubbish. Asked if any gluten free meal choices. Told No. Then handed an A4 file binder marked allergies (which they had spelt wrong) told to look through there for ingredients in meals. Full of papers, with grid reference charts. Who's got time to sit and sift through all that on a Fri lunchtime. (States non vegetarian meals are not...

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Helpful?
Thank Niki-AnnR
oldehouse, Guest Relations Manager at Olde House, responded to this review

Thank you for your feedback regarding Gluten free menu choices, you will be pleased to hear that we have taken on board your comments and we are now awaiting delivery of a much easier to read gluten free menu. The allergy list is a little confusing, but we hope to see you again soon regards The Olde House team

Chesterfield, United Kingdom
Reviewed 30 August 2016

Sometimes you can get one bad meal so we are wiling to try anywhere twice unfortunately both times it was dreadful food , our expectations were not high from the last time but i would not have given the beef burger to our dog!!! There was no choice of a decent draft cider and all the real ale lovers amongst...

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Thank Tracy3636
oldehouse, Guest Relations Manager at Olde House, responded to this review

I am very sorry to hear that our selection of 2 ciders on draught and the 3 different brands of bottled ciders were not to your taste, If you would like to forward me details by email on oldehouse@marstons.co.uk of which ciders you feel should be available. I would be more than happy to put your suggestions forward for consideration...

Reviewed 28 August 2016 via mobile

Went for my mums birthday with family and was very disappointed with the standard of food. Couple of us had Sunday lunch looked lovely on the plate but when I started to eat it the roast potatoes were like rubber, the meat(I had beef) was so tough you could have repaired your shoes with it, cauliflower was over cooked and...

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Thank Russell C
Derby, United Kingdom
Reviewed 20 August 2016 via mobile

Stayed one night as a birthday night out. On arrival staff greeted us kindly and sorted our booking out and served us drinks. The beer was good. The room was very clean and tidy and there were hot drinks available in the room. Bottled water too. Really good bathroom. In the morning we were greeted warmly by a lovely member...

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1Thank Graham B
oldehouse, Guest Relations Manager at Olde House, responded to this review

Dear Graham Thank you for such a super review, it is always a pleasure to hear that we exceeded your expectations. We hope to see you again soon regards The Olde house

Stansted Mountfitchet, United Kingdom
Reviewed 17 August 2016

Having stayed at this hotel at least 6 or 7 times over the years, I have seen the rooms go from nice new, refurbished to tired and drab rooms. Several of the rooms have nasty stains on the carpet, soap dispensers coming loose from the wall and damage to the tables and fixings. Our breakfast (which is included in the...

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1Thank Robert T
oldehouse, General Manager at Olde House, responded to this review

Dear Graham Thank you for your feedback on your last visit, I am very sorry that you were not in one of our better rooms. Marstons have taken notice of you comments and we are in the process of putting together a plan to bring all our hotel rooms up to the standard that you have been used to. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included

Additional Information about Olde House

Address: Loundsley Green Road | Newbold, Chesterfield S40 4RN, England
Region: United Kingdom > England > Derbyshire > Chesterfield
Price Range: $105 - $130 (Based on Average Rates for a Standard Room)
Number of rooms: 12
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Questions & Answers

Here's what travellers have asked, with answers from Olde House staff and other travellers.
2 questions
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cheshire
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 7 was very nice, not sure about the bathroom floor though ?”
 of 5 bubbles t0nyl0we, 20 Dec 2016 | Read review
“Room 10 at the back was quite, parking close round the reception area for only 5 cars but has a huge car park round the front.”
 of 5 bubbles crsc2013, 17 Nov 2016 | Read review
“All rooms seem to be the same”
 of 5 bubbles KFox24, 18 Jul 2016 | Read review
“on first floor, lift to rooms. very quite.”
 of 5 bubbles karenmP7488CS, 28 Feb 2016 | Read review
“Our room was on the ground floor and was very quiet.”
 of 5 bubbles karemae, 8 Feb 2016 | Read review
5 of 5