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BEST WESTERN PLUS Grand-Sault Hotel & Suites

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253 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Reviewed 1 week ago

I was very impressed by your front desk staff (a woman) who worked Friday and Saturday afternoon/evening. She switched one of our rooms to a higher floor, offered the meeting room for my family (we had booked 10 rooms at the hotel) as we were attending a family funeral and this allowed the family to be with each other at...

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Helpful?
Thank Jennifer K
Fredericton, Canada
Reviewed 2 weeks ago

I Always choose a Best Western when possible, have very rarely been disappointed with anything, clean rooms, friendly staff and locations are great. The free breakfast in the morning always meets my expectations and I also enjoy the advanced check out service.

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Helpful?
Thank Trevor S
Christian T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Trevor S, Thank you for taking the time to comment. I am happy to hear you enjoyed your stay with us! We strive to make your stay as enjoyable as possible and am glad we did. We look forward to having you stay with us again real soon. Travel Safe

Reviewed 3 weeks ago via mobile

I stayed at this hotel in Nov. 2016 on a business trip. I was there for 2 nights. The room and bathroom were very clean. The bed was comfortable. I love the fact they have a small pool and hot tub for relaxation. The workout room is quite nice too. Breakfast was included and convenient (continental style with a decent...

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Thank Matt R
Christian T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Matt R, Thanks for staying at the Best Western Plus Grand-Sault, and for your sharing your comments with the traveling community. We strive to provide the best experiences for our guests and we're pleased to hear that you had an enjoyable stay in Grand Falls. We hope we have the pleasure of seeing you again soon. Travel Safe !

Moncton, Canada
Reviewed 4 weeks ago

These are wonderful Hotel's to stay in. great beds, very clean and good breakfast and the best value around. No need to look any where else!! Travelling in the U.S. you would pay twice the amount for the same service.

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Helpful?
Thank Ted R
Christian T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Ted R, Thank you for the nice comments about our hotel being very clean and comfortable. We also appreciate the nice comments about our breakfast. Many thanks and safe travels.

Ottawa, Ontario
Reviewed 24 October 2016

This is a nice convenient fairly new motel with very easy access off the Trans Canada at Grand Falls and just the perfect overnight stop when travelling from Ottawa to Halifax or the Maritimes in general. The price was competitive if on the high side but was surprised at check-in to have an additional $20 tacked on for having a...

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Helpful?
Thank Spellbound069
Christian T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Spellbound069, Thank you so much for taking the time to write such a great review about us for all future travelers to read. We are so excited you enjoyed your stay time and time again. We strive to make you feel at home when you are with us and there is nothing better than blending your family with our...

Camden, Maine
Reviewed 12 October 2016

We typically like to spend a night in the downtown areas we visit. This hotel is easy to find; it's right off the #1. These places can be noisy being right off the highway. This one isn't. It's quiet, clean and comfy. The staff is typical New Brunswick; friendly and cheerful. You'll enjoy your stay here.

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Helpful?
Thank raptor86
Christian T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear raptor86, Thank you for taking the time to comment. I am happy to hear you enjoyed your stay with us! We strive to make your stay as enjoyable as possible and am glad we did. We look forward to having you stay with us again real soon. Travel Safe!

Ottawa
Reviewed 12 October 2016

Disclaimer: my 5* rating is, of course, based on comparison to other hotels in the same class I cannot tell you how pleased I was with what we received for the modest cost paid (well, these days) at this hotel. The service of the employees was excellent from check in to check out. Check in was quick and efficient, and...

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Thank Kilahv
Christian T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Kilahv, Thanks for staying at the Best Western Plus Grand-Sault, and for your sharing your comments with the traveling community. We strive to provide the best experiences for our guests and we're pleased to hear that you had an enjoyable stay in Grand Falls. We hope we have the pleasure of seeing you again soon. Travel Safe !

Ottawa, Canada
Reviewed 8 October 2016

Stayed here twice in the last few weeks. Love this spot. Easy access to TransCan Hwy. This place was very clean with a comfortable bed and cozy room. Free bkft. was awesome. Hot fresh eggs and bacon/sausage with all the usual cold bkft. items. Very very friendly staff. Chantal on the front desk was amazing. Wifi worked. Sat, tv with...

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Thank chefdano49
Christian T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear chefdano49, Thank you for the nice comments about our hotel being very clean and comfortable. We also appreciate the nice comments about our housekeeping staff being on the ball. Many thanks and see you next summer!

Sydney, Australia
Reviewed 6 October 2016

We only stayed one night as we were en route to Quebec. The hotel is standard Best Western and comes with all their amenities. This one has indoor pool and gym. Our room was a decent size and was comfortable and clean. Reception staff were friendly and gave advise on were to have dinner. There was a good variety for...

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Thank lachie255060
Christian T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear lachie255060, I'll be sure to pass your compliments along to our great staff. I know they'll be as grateful for your kind words as I am! We work on our breakfast offerings on a regular basis, and I will be sure to keep your suggestion in mind. Thank You.

Ottawa, Canada
Reviewed 4 October 2016

We stayed on route to our family vacation. Really your typical Best Western set-up. It is very clean and staff were friendly. The view from the room was surprisingly nice. The pool was very small and when it got busy it was difficult to do much of anything, but this seems to be the norm for this style of Best...

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Helpful?
Thank Detroit333
Christian T, Director of Sales at BEST WESTERN PLUS Grand-Sault Hotel & Suites, responded to this review

Dear Detroit333 Thank you for taking the time to comment. I am happy to hear you enjoyed your stay with us! We strive to make your stay as enjoyable as possible and am glad we did. We look forward to having you stay with us again real soon. Travel Safe

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The Best Western Grand Sault Hotel & Suites is the perfect place for vacationing families and business travelers. Free amenities in this (open year round) hotel include a hot deluxe continental breakfast, a heated pool with hot tub, a fitness center, daily newspaper, free parking and pet friendly. Guest room amenities include free high-speed Internet access, hairdryer, iron with ironing board and coffee maker. Microwaves and refrigerators are available in all suites. ... more   less 

Additional Information about BEST WESTERN PLUS Grand-Sault Hotel & Suites

Address: 187 Ouellette St, Grand Falls, New Brunswick E3Z 1A6, Canada
Region: Canada > New Brunswick > Grand Falls
Price Range: $125 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Grand-Sault Hotel & Suites 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Grand Falls
Grand Falls Best Western
BEST WESTERN PLUS Grand-Sault Hotel & Suites Grand Falls, New Brunswick
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Grand-Sault Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All good rooms but the 3rd floor affords the best views of the pastoral scenery”
 of 5 bubbles VancouverLil, 26 Sep 2016 | Read review
“No rooms have direct access outside: pets must exit through lobby”
 of 5 bubbles khussey9, 13 Sep 2016 | Read review
“No view except the parking lot but we weren't staying there for the view”
  • Even the remote had been sanitized
  • Great water pressure
  • Well stocked with makeup wipes, shower cap, lotion, soap etc
  • another view of the room
  • coffee/tea and desk for my laptop
  • beautiful room
  • the note was a great touch!
 of 5 bubbles Sharon_PEI, 24 Aug 2016 | Read review
“we were on 3rd floor and it was quiet”
 of 5 bubbles snowleopard5, 16 Aug 2016 | Read review
“Our room was excellent; I can't imagine others were not.”
 of 5 bubbles BarbaraG690, 10 Aug 2016 | Read review
5 of 5
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