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Dillons Hotel

Certificate of Excellence
08/07/2017 09/07/2017
1 room 2 adults 0 children
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Dillons Hotel
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322 Reviews from our TripAdvisor Community

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Showing 304: English reviews
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Reviewed 5 days ago NEWvia mobile

I was so impressed by the quality of the room, the kindness from the staff. The food from the restaurant was lovely and the bar staff was on hand to help us with whatever we needed Over all experience was amazing.

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Helpful?
2Thank Amygeorginavert
Jonny B, General Manager at Dillons Hotel, responded to this review

Amygeorginavert; Great Review - many thanks! I am delighted to read that you found your experience with us to be 'amazing'. We as a Hotel place great emphasis on 'quality' in attempt to ensure that our products and service reflect this. Head Housekeeper Breid and her team work tirelessly to ensure that the standards of upkeep, cleanliness and quality remain...

Reviewed 1 week ago via mobile

First time my partner & I stayed at this hotel and it wot be the last. From check in to departure the staff were on the ball;they couldn't do enough especially the lovely girls in the grill bar,so polite & always smiling. The food in the grill bar was excellent & very reasonable. We would definitely recommend Dillons for a...

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3Thank Bernadette M
Jonny B, General Manager at Dillons Hotel, responded to this review

Bernadette M; Fantastic review and a pleasure to receive - thank you! Great to see that the whole experience from start to finish was a good one! Our hard working reception team provide a great welcome and are always at hand to meet and exceed guest needs and wants. The F&B team in the Grill Bar are always smiling and...

Reviewed 1 week ago via mobile

Had some lunch with the family in here and i have to say the staff... everyone of them were excellent. Genuinely warm and friendly and very helpful to us. Couldn't speak more highly of them. Sean and Brian plus a girl whos name tag I missed. Sorry. :-) Food was good too.

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3Thank Bohsfan
Jonny B, General Manager at Dillons Hotel, responded to this review

Hi Bohsfan; This makes great reading and I thank you for your words of praise about our dedicated team and our food - two of our most unique selling points... Each member of our F&B team are great with guests and make constant efforts to relate well and provide the best possible customer experience. I am delighted to read that...

Ballina, Ireland
Reviewed 1 week ago

The service here is seond to none. The Staff are so attentive. Been here on seeveral ocassions and the service is so consistent and always with a smile. Food is ok. Decot could do with a revamp as it is sommewhat dated.

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2Thank jackkelly2017
Jonny B, General Manager at Dillons Hotel, responded to this review

Hi jackkelly2017; Thank you for your great review! We as a Hotel pride ourselves on the service level we provide all of our guests. It is nice to read that 'our service with a smile' is always consistent. I receive continual great feedback about our dedicated team and they are always delighted to read that guests appreciate their efforts and...

Swords, Ireland
Reviewed 3 weeks ago via mobile

I stayed in this hotel during a recent visit to Letterkenny. They charge high rates for poor quality. Bed uncomfortable. The shaving socket didn't work. The toiletries provided were poor quality. No safe in the room. The breakfast was the worst. They use the cheapest food. Even the cornflakes were like cardboard. Cooked breakfast was the greasiest I have ever...

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Helpful?
1Thank Ken M
Bridgene, Director of Sales at Dillons Hotel, responded to this review

Dear Ken, As discussed this morning we are saddened that you wrote this review whilst staying with us instead of speaking to us directly. Having stayed previously with us you know that our standards of products and service are of the highest quality with all of our food products coming fresh from the local butcher and Donegal suppliers. We are...

Letterkenny, Ireland
Reviewed 4 weeks ago via mobile

Exceptional food and service. Just passing and from a previous casual visit on St Patrick's Day had been impressed mainly by the lovely service and food which can be sometimes compromised on Big Day Outs! Somebody somewhere in Dillon's is paying serious attention to detail in food and service. The service was relaxed yet professional and made the meal so...

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Helpful?
2Thank ellen838
evan w, General Manager at Dillons Hotel, responded to this review

Dear Ellen, Its fabulous to get a return guest who just keeps coming back for our exceptional food and service. The team work very hard to provide that warm welcoming feeling to all of our guests and they will be thrilled to read your lovely comments about them. The kitchen team also do a fabulous job of turning out fresh,...

Longford, Ireland
Reviewed 4 weeks ago via mobile

The staff were very welcoming and helpful, we were B&B and the room and breakfast was very good as was the service, very reasonable parking available at the rear of the hotel €5 for 24 hours and secure.

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3Thank Thownagh
evan w, General Manager at Dillons Hotel, responded to this review

Dear reviewer, Our Hotel is indeed ideally located in the heart of Letterkenny main street to wonder around the shops of night life in town. The secure car park is right behind the hotel and great value for money. The hard working staff will love to read the lovely comments about their hard work and great service. Kind Regards Evan...

Kincardine, Canada
Reviewed 5 weeks ago via mobile

This hotel is a gem. Beautifully kept and centrally located in downtown Letterkenny. The staff are absolutely amazing the way they work together as a team to serve their customers. The food and drinks at the hotel bar were beyond words and very reasonably priced. We'd stay here again in a heartbeat.

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Helpful?
3Thank Andrew N
evan w, General Manager at Dillons Hotel, responded to this review

Dear Andrew, Thank you for the lovely feedback on our product and service here at Dillons Hotel. Our staff do work very well together to deliver great service and excellent food and beverage for our guests. We look forward to having you back with us again soon. Kind Regards Evan Wilkin

Reviewed 20 April 2017 via mobile

I cannot rate more highly the quality of service we received at this hotel... friendly efficent and a delight to be waited on . Ablsolutely wat was needed... always on point of attention and equally allowing u the privacy u need whilst away... The breakfasts wer to die for!! And prompt room service was just way was needed after a...

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Helpful?
3Thank Dede Q
evan w, General Manager at Dillons Hotel, responded to this review

Dear Dede, It was great to have you and your two friends stay with us over the past two days as you were all good fun and were a pleasure to deal with. The staff will love to hear of your high praises of their excellent service especially Mirek and Jonny who looked after you all so well. Our hard...

Belfast
Reviewed 19 April 2017 via mobile

First time at dillons will not be The last staff were 5 star food to match The manager was at hand at all Times taking orders cleaning tables talking2 staff and The people who Are there to spend money thats what i call a manager The rooms were Clean i would like to see free water in The Rooms

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Helpful?
3Thank Sam N
evan w, General Manager at Dillons Hotel, responded to this review

Dear Sam, Its great to gain a new customer and great to hear that you found the staff and food to be 5 star. The managers lead by example and the staff work hard to provide the 5 star service you received so its lovely to hear you sing their praises. We love to hear feedback and suggestions to help...

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08/07/2017 09/07/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Dillon's Hotel is located in the centre of the bustling town of Letterkenny. Restaurants, shops, bars, everything is on the doorstep. The hotel offers unlimited, fast, free WiFi access and 32" flat screen TVs. The Grill radiates with the buzz of friendly chatter, serving an extensive menu throughout the day from 12 noon until 9.30pm. The luxurious lobby is the perfect place to enjoy the freshly baked pastries and coffee. Within seconds you're immediately aware that you are staying in one of the most welcoming and comfortable hotels in Letterkenny ... more   less 

Additional Information about Dillons Hotel

Address: Main Street, Letterkenny, Ireland
Region: Ireland > County Donegal > Letterkenny
Price Range: $98 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Dillons Hotel 3*
Number of rooms: 83
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Also Known As:
Quality Inn Letterkenny
Letterkenny Quality Inn
Hotel Style:
#2 Romantic Hotel in Letterkenny
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Questions & Answers

Here's what travellers have asked, with answers from Dillons Hotel staff and other travellers.
6 questions
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Ballyhaunis
4 months ago
Randalstown, United Kingdom
Belfast
over a year ago

See all questions (6)

Questions? Get answers from Dillons Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in the 2 bedroom apartment which was at the back of the hotel, extremely quiet no noise at all”
  • Bathroom in 2 bedroom apartment
  • twin bedroom in 2 bedroom apartment
  • Double bedroom in 2 bedroom apartment
  • Kitchen in 2 bedroom apartment
Tracy1504, 16 Apr 2017 | Read review
“Ask to be away from Hen and Stag parties at weekends,”
paulconnors850, 6 Apr 2017 | Read review
“We had a 2 bedroom, with kitchen, excellent very quite”
jacquelinemclachlan, 20 Feb 2017 | Read review
“If youre all about sleep - ask for a room not on the street - but at weekends be prepared for some noise - we were all young once.”
SJMarleyMMMarley, 19 Feb 2017 | Read review
“Spacious rooms, Great food, Great Service.”
eovens94, 18 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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