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Chapters Hotel and Restaurant

PricelineUS$56*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$64*
US$56*
US$64*
US$64*
US$56*
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Chapters Hotel and Restaurant
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320 Reviews from our TripAdvisor Community

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Showing 319: English reviews
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Cheshire, United Kingdom
Reviewed 2 days ago NEWvia mobile

Stayed here last night for work, found parking right outside, in the middle of the village. Stayed in room 3 lovely big comfy bed, staff very welcoming and helpful, the lamb was cooked perfect for me. The bathroom was clean and shower was powerful Only gripe Is i wish I could stay one more night Thank you for a lovely...

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Helpful?
Thank Anne M
Reviewed 3 days ago NEW

We Stayed in Room 1 it was a fantastic huge room plenty of space, would recommend this hotel to anyone! Staff were polite and professional especially Neil :) Who checked us in and served us on the bar and in the restaurant

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Helpful?
1Thank Nathan L
ChaptersTeam, General Manager at Chapters Hotel and Restaurant, responded to this review

Hello Nathan L Thank you for your lovely review We are over the moon to hear that you have enjoyed your time here at Chapters Hotel and look forward to seeing you when you are next in Stokesley Many Thanks Jeff & The Team

Norwich, United Kingdom
Reviewed 2 weeks ago via mobile

On business in the area. The hotel room was really small and the bed uncomfortable. I had no desk to put my laptop on. However, I really enjoyed the restaurant and the staff was lovely both at reception and breakfast.

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Helpful?
Thank albertomanfredini
ChaptersTeam, General Manager at Chapters Hotel and Restaurant, responded to this review

Thank you albertomanfredini for taking the time to write this review. We do appreciate all feedback so we can see areas for potential improvement but also praise staff for good work. As you can imagine with the hotel being in a 250 year old building, the rooms are all of different sizes. I am surprised to hear that you said...

Yarm, United Kingdom
Reviewed 2 weeks ago via mobile

A very average venue since the change of ownership. A shame as it used to be amazing. Service was pretty terrible. The extensive menu and fine dining has been replaced by pub food and disco music. There are far better places to spend your money in the local area.

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Helpful?
Thank sackheed
ChaptersTeam, General Manager at Chapters Hotel and Restaurant, responded to this review

Dear Sackheed, Thank you for taking the time to write this review - we do appreciate all comments good or bad as we are always able to learn from points given to us from our customers I am sorry to hear that you did not enjoy your stay with us. I will speak to the team regarding your comments on...

Reviewed 4 weeks ago via mobile

This was our second stay at chapters, We were not disappointed! After a warm welcome by the lady on reception we were guided to our room, we were in the same room as last time and again it was very clean and tidy. We dined in the restaurant and enjoyed a delicious three course meal and a few drinks. It...

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Helpful?
Thank Ashleigh R
ChaptersTeam, General Manager at Chapters Hotel and Restaurant, responded to this review

Hello Ashleigh R Thank you for your lovely comments. It was great to see you back, I have passed your comments onto Rachael and Ashleigh and we are so pleased you enjoyed your time with us We look forward to seeing you again in the near future Regards Jeff & The Team

MIDDLESBROUGH
Reviewed 4 weeks ago via mobile

I purchased a groupon for afternoon tea and was unsure what to expect. We were seated and greeted promptly by lovely staff and served our coffee, unfortunately we had just been served at the bar cold drinks too so the coffee went cold, however we we're given a fresh pot when our afternoon tea arrived. I did feel we were...

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Helpful?
Thank PARMO
ChaptersTeam, General Manager at Chapters Hotel and Restaurant, responded to this review

Hello Parmo Thank you for taking the time to review our afternoon tea - we do appreciate feedback whether good or bad, as we take all comments on board and learn from mistakes we may have made unknowingly. I am sorry to hear that you haven't enjoyed your afternoon tea with us and I have relayed all your comments to...

Cockermouth, United Kingdom
Reviewed 22 March 2017

The Hotel is in a great location set back off the High street with ample unrestricted free parking out front. We booked an "Executive room" and were allocated room 2 on the front, which is a light, airy spacious room with huge en suite bathroom. We did experience some overnight noise which of course the Management have no control over....

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Helpful?
Thank smiddy12
ChaptersTeam, General Manager at Chapters Hotel and Restaurant, responded to this review

Dear Smiddy12, Thank you for taking the time to send this review. We do appreciate all feedback - good or bad, so we can learn from any errors or issues raised. We are sorry to hear that you have not enjoyed your time with us.... I have spoken to the team regarding your comments.. The Carpet - we do apologise...

Birsay, United Kingdom
Reviewed 19 March 2017

The quality of the carpets and decor drops as soon as you get passed the door to the bedrooms which gives a feel of all fur coat and no knickers to this hotel. However the room was clean and comfortable though the black mould marks on some of the shower grouting let it down a bit and is exemplorary of...

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Helpful?
Thank John T
ChaptersTeam, General Manager at Chapters Hotel and Restaurant, responded to this review

Dear John T Thank you for taking the time to complete this review. We do appreciate comments good or bad as we feel this is the best tool in order to improve our services and amenities. We have taken your points on board about the decor and this has been relayed to the relevant team. Our Housekeeping team have been...

Middlesbrough, United Kingdom
Reviewed 11 March 2017 via mobile

Haven't been here for a few years It was always a bit special What a shock! Pub menu very small choice Restaurant prices No atmosphere I understand it's changed hands The staff looked embarrassed All agreed will never go back

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2Thank borosmed
ChaptersTeam, General Manager at Chapters Hotel and Restaurant, responded to this review

Hello Borosmed We are sorry to hear that you did not enjoy your time with us. We do appreciate all feedback - good or bad, we take all comments on board. We're not sure as to when you visited but our menu was reduced for 2 weeks during February, whilst we had relief chefs in the kitchen to cover the...

Durham, United Kingdom
Reviewed 5 March 2017

My husbands birthday .i mentioned it to the lady on reception,no sooner had we got in the room,she arrived with a bottle of prosecco and delightful plate of handmade chocolates and raspberries coated in chocolate artwork ,and happy birthday written in chocolate ,such a lovely gesture.We do like to stay in a particular room. Overlooking the market square .the bar...

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Helpful?
Thank Sandie M
ChaptersTeam, General Manager at Chapters Hotel and Restaurant, responded to this review

Hello Sandie M We are so pleased to hear that you have enjoyed your last visit with us.. I have passed your comments onto the whole team and look forward to meeting you next time you are at Chapters. Regards Jeff & The Team

162 photos of this hotel

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Chapters is a wonderful listed hotel full of character, dating back some 300 years. It is situated in the Market place in Stokesley, at the foot of the beautiful North Yorkshire Moors National Park. It is a favoured destination for many business travellers because of the hotel's convenient location for the Tees Valley business community, and also perfectly situated for those who wish to spend a relaxing weekend among our beautiful attractions. ... more   less 

Additional Information about Chapters Hotel and Restaurant

Address: 27 High Street | Stokesley, Stokesley TS9 5AD, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Stokesley
Price Range: $99 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chapters Hotel and Restaurant 3.5*
Number of rooms: 13
Reservation Options:
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Questions & Answers

Questions? Get answers from Chapters Hotel and Restaurant staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1 or 2”
nathanl794, 25 Apr 2017 | Read review
“Rooms at the front of hotel overlooking the market place”
184sandiem, 5 Mar 2017 | Read review
“room 14 if you can make it, great little room where none of the floor is actually level”
ShaunWilliamB, 11 Dec 2016 | Read review
“Rooms 1, 2 & 14 are Executive rooms”
396sandrae, 11 Dec 2016 | Read review
“Ask about room size when booking as some will be smaller than others.”
grimnod1, 12 Aug 2016 | Read review
5 of 5
Priceline
US$56* /night
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Booking.comUS$64
TripAdvisorUS$56
Expedia.comUS$62
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*Disclaimer
Prices are for 1 room, 2 adults
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