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Premier Inn Rochester Hotel

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Premier Inn Rochester Hotel
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801 Reviews from our TripAdvisor Community

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Showing 787: English reviews
Waterlooville, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 October 2016

The Premier Inn Rochester (which is actually in Strood) is a pleasant place to stay in an out of town location near the river. The room and hotel were all clean, well equipped and tidy with extra bedding in the room if needed. All staff were polite and cheerful and very helpful with our evening meal which we had not... More 

Review collected in partnership with premierinn.com

Helpful?
Thank Rmdjb
London, United Kingdom
Level Contributor
123 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 19 October 2016

Most people staying at a Premier Inn know exactly what to expect: clean rooms, comfortable beds, basic standardised rooms designed for short stays. And that's what we got. The rooms were bog-standard (although one evening our room smelt badly of bog, damp and stagnant water). But soon solved by opening a window and it didn't return. So you get what... More 

Helpful?
Thank MIKE F
Level Contributor
7 reviews
Reviewed 18 October 2016 via mobile

We stay here quite regularly to catch up with family and every time the service, cleanliness and facilities have been excellent! The staff can't do enough to help, and the location is very good too, central to access for the motorways. The only downside is it can be a little slow topping up the cooked breakfast items, so a little... More 

Helpful?
Thank Amanda T
Cardiff, United Kingdom
Level Contributor
4 reviews
Reviewed 15 October 2016

i stayed here about 4 weeks ago, pleasant and helpful staff. nice clean room and had a good nights sleep. But the breakfast was something else. great choice and piping hot. After a poor meal the night before [elsewhere] this was just what I needed to start the day. wished I'ed dinned here the night before. 10/10.

Helpful?
Thank j0nb0y66
Rochester
Level Contributor
110 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 8 October 2016

When I checked in I was greeted by a very polite and helpful member of staff, the room looked very tidy and clean. The problems started at night when we could hear the people in the room above us making so much noise, it sounded like they were moving the furniture around. I complained to the night staff who promptly... More 

Helpful?
Thank SteveMRochester
WhitbreadHotels, Premier Inn Team at Premier Inn Rochester Hotel, responded to this review

Hi Steve Thanks for taking the time to share your review. It's a shame to hear that your stay wasn't up to standard due to the level of noise disturbance you experienced within the hotel and that the team did not assist in resolving this for you at the time. Please be assured I have raised your comments with the... More 

Darlington, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 October 2016

Relaxing and enjoyable stay in a clean and very comfortable hotel. Customer service was excellent. It was pointed out that we were eligible for a free breakfast for our son who is under 16 even though we'd already paid for his. A refund was posted for the cost of his meal and the staff were extremely helpful.

Review collected in partnership with premierinn.com

Helpful?
1 Thank Paul B
London, England, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 October 2016 via mobile

I booked the premier Inn in Rochester for a family trip as I use premier inns regularly for work and they are always a known entity. The hotel was as I was expecting, pleasant enough with the cot that we pre booked. It was lacking padding and didn't seem comfortable however the single bed was made up and this was... More 

Helpful?
Thank 35Daniel
Harrow, United Kingdom
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 September 2016

I have never stayed in a Premier Inn before but if my experience here is anything to go by would not hesitate to do so again. We didn't take the car as we were just intending to look around Rochester and go to Chatham Dockyards. The hotel Is about 2 miles from Rochester station, which has a taxi rank outside,... More 

Helpful?
Thank Ann D
2 reviews
Reviewed 24 September 2016 via mobile

Lovely big, clean, modern rooms, friendly staff, lots of car parking space and good food. We ate in the restaurant there which was relaxing and enjoyable, but there are ltd if good restaurants within walking distance too

Helpful?
Thank Mary M
Liverpool, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 13 September 2016

Myself & partner were at a wedding nearby so we stayed at Strood Premier inn...would definitely recommend it, location was great, plenty of eateries etc! Staff were so attentive & nothing was too much trouble.. always greeting you with smile! Rooms were great, everything you want & breakfasts were great! Definitely a thumbs up!

Review collected in partnership with premierinn.com

Helpful?
Thank anne146

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Perched on the River Medway in Rochester Medway Valley Leisure Park, two miles from the town centre ... more   less 

Additional Information about Premier Inn Rochester Hotel

Address: Chariot Way | Chariot Way, Strood ME2 2SS, England
Region: United Kingdom > England > Kent > Strood
Price Range: $74 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Rochester Hotel 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Premier Inn Rochester Hotel Strood
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Rochester Hotel staff and other travellers.
7 questions
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Gillingham
Malta
3 months ago
Malta
3 months ago

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Questions? Get answers from Premier Inn Rochester Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“At the end of the corridors so you can't hear people walking past”
 of 5 bubbles SteveMRochester, 8 Oct 2016 | Read review
“Our room overlooked the train line and could be a little noisy. Ask to be differently located if you are a light sleeper.”
 of 5 bubbles SasW, 4 Sep 2016 | Read review
“Avoid rooms at beginning of hallways.”
 of 5 bubbles Charlie69722, 4 Sep 2016 | Read review
“Family corridor, additional security entrance, quiet.”
 of 5 bubbles 770andyh, 29 Aug 2016 | Read review
“River view”
 of 5 bubbles donnawelsh, 14 Aug 2016 | Read review
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