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Hacienda Santa Maria Regla

TripAdvisorUS$78*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$81*
US$78*
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US$81*
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Hacienda Santa Maria Regla
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246 Reviews from our TripAdvisor Community

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Showing 16: English reviews
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Reviewed 3 weeks ago

The customer service at this hacienda is so appalling that I have finally felt compelled to write my first-ever TripAdvisor review. As others have mentioned, the location is beautiful, but the grounds are not properly maintained and there appears to be a general lack of upkeep. It is a big hacienda, so I thought that maybe the staff were stretched...

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Helpful?
Thank Patrick G
Asuncion, Paraguay
Reviewed 23 September 2016

You arrive there and first impression is amazing with the beautiful scenery and the colonial ambience. However, once you start experiencing the quality of its services, starting from the receptionsts, it becomes disappointing, especially in the event something requires extra attention be prepared to sort it out yourself because the manager is just careless. He is never available, and when...

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1Thank Carlos G
anywhere
Reviewed 24 June 2016

This old gold smelting hacienda has been converted into a hotel. The setting is very nice at the bottom of basalt clifs. The old structures are being restored but the bad thing is that additions to the buildings are made with bad taste. There are rooms in the old structure and new rooms in an newer part. I stayed in...

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1Thank PELOWELOMAN
Livermore, California
Reviewed 7 April 2016 via mobile

We got to the hotel around 7 PM, the receptionist wasn't very nice or helpful. we asked about tours and they had almost no information. We went to have dinner and we sat on the patio. There was another table seated close to us. After we ordered, they started smoking, so we moved inside the restaurant to avoid the smell,...

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1Thank Alberto V
Mexico City, Mexico
Reviewed 3 March 2016 via mobile

Once you pass The Prismas Basálticos, you are near the best location in town to stay. You can enjoy the tour over the place to know the passageways and even get to a small waterfall. There was a wedding when I stayed, so you can imagine the place is nice. Don't forget cold weather clothes for the evenings.

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Thank Jaz H
Vancouver, Canada
Reviewed 1 March 2016 via mobile

How to arrive at the Hacienda from Pachuca via public transit: From the Clock Tower Square at the corner where Burger-king is, continue on the street away from the clock (north) toward the public market ( Mercado Benito Juarez). At the market turn right two shot blocks to Venustiano Carranza and then turn left. Walk up the block to De...

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Thank Ted M
Sydney, Australia
Reviewed 29 January 2016

We happened to see the Hacienda de Santa María Regla from the park at the Basaltic Prism. Then decided to explore it and what we found simply blew our minds out. The Hacienda has kept the ambiance of days gone and still has many fabulous corners to explore. The back area, with all the mining working areas, will make you...

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1Thank AusverGeorge
London, United Kingdom
Reviewed 24 January 2016 via mobile

The Hacienda is a dream come true. The environment is a lot more for couples than for families. Private, quiet and there is a night tour to look around with torches, we do recommend! Approx. cost MXP$100 p/p. The food is not great, nor the hotel premises; though the personnel is very friendly. Beware no hot water nor wifi nor...

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Thank Wendolin S
Albuquerque, New Mexico
Reviewed 22 December 2015

Never got a response on line so I made the reservation by phone indicating SPECIFICALLY we wanted a cabin with a fireplace based on past stays. Victor Hernandez in Mexico City assured me we were all set. Upon arrival we are told there are no cabins and that we had a regular room assignment. Lady on duty offered a suite...

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1Thank Ramona0820
Mexico City, Mexico
Reviewed 23 August 2015

First off, we didn't stay at this location in their rooms, so this review has nothing to offer in regard. We went as part of a large tour group on a Saturday, were taken around and shown the grounds, and had a buffet lunch. The surrounding location is beautiful, as are the grounds. But. I had several moments of "this...

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Thank Quiddity42

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
Services
  • Free Parking
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Hacienda Santa Maria Regla is an authentic colonial-style property situated just 500 metres from the Prismas Basalticos rock formations. It offers a chapel and extensive gardens with a duck pond.Each charming room features attractive rustic décor, with traditional tiled floors and exposed stone walls. All rooms offer a private bathroom, and some rooms also have a fireplace.The on-site restaurant serves typical Mexican cuisine and has an open-air dining area overlooking the gardens. Several local snack bars can also be found within 500 metres.The Hacienda Santa Maria Regla can arrange colonial-themed evenings, guided tours of the property and excursions. The pretty town of Huasca de Ocampo is 1.5 km away, while Tulancingo and Pachuca are both within a 45-minute drive. ... more   less 

Additional Information about Hacienda Santa Maria Regla

Address: Domicilio Conocido s/n, Huasca de Ocampo 43500, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Hidalgo > Huasca de Ocampo
Price Range: $104 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hacienda Santa Maria Regla 3.5*
Number of rooms: 53
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to avoid standard rooms. Apparently rooms that are in the 100s range are better”
carlosg629, 23 Sep 2016 | Read review
“Room somewhere else and go just for the day, You can buy a one day pass. Grounds are very beautiful, rooms & people are horrible.”
Ramona0820, 22 Dec 2015 | Read review
“The suites seem to be very large but no other advantage.”
JoseDW, 4 Feb 2015 | Read review
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US$78* /night
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PricelineUS$81
Hotwire.comUS$79
Booking.comUS$81
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Prices are for 1 room, 2 adults
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