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Mercure Caen Cote de Nacre Herouville Saint Clair Hotel

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289 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Jersey, United Kingdom
Reviewed 10 October 2016

Please can you supply OBLONG pillows, as you fall off square pillows when you roll over during the night. Other wise a comfortable bed. Food fine. Cheap Paper cups in room, even 'IBIS' in UK have china mugs!

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Helpful?
Thank paulmG3728UN
BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

As I could meet you on another website, we will change the pillows from the room, the cups are renewable products do not use cleaning products and you can take them

St Helens, United Kingdom
Reviewed 1 October 2016

This Hotel is on the edge of town in a quiet area. The rooms are of a good size and well appointed. The staff were friendly, and the restaurant and bar area were nicely laid out. It also has a secure car parking. Breakfast was also good. A less expensive option than for something similar in the very Center of...

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Helpful?
Thank Big_Jeff_Leo
BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

Thank you for your visit

Reviewed 27 September 2016

Easy to reach and find by car from Paris. Trams to the city a few minutes away. The hotel was more like a motel, no charm, very simpel but the beds were good, the bathroom and shower good. Coffee and tea facilities. Free big parking. The breakfast was delicious but expansive, 15 euro per person. You can't complain, everything you...

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Helpful?
Thank Ann H
BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

Thank you for your comment

Reviewed 26 September 2016

I stayed at the Mercure as it was an easy 15 min drive to the ferry port early the following morning. The staff were friendly, the room was modern and comfy, and the restaurant and bar area were nice. It also has a secure car park. The hotel is in an industrial park, so if you just want to relax...

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Helpful?
Thank nicholas b
BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

Thank you for your visit

London, United Kingdom
Reviewed 15 September 2016

The hotel was in a good location for visiting WW2 sires and getting to and from the ferry. The hotel was clean and the room modern. The tram to the centre of Caen is at your doorstep. It has secure parking and in a quiet area.

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Helpful?
Thank jamesmatt58
BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

Thank you for your comments

leicester
Reviewed 11 September 2016

Very pleased that as an Accor Le Club member this is the only hotel that has ever taken notice of our room preferences and I can see why, service was thorough, professional and friendly throughout. The hotel could do with a refurbishment but it was perfectly adequate. Our room had no fridge which was a disappointment and the bed was...

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Thank qafire
BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel

hampshire, UK
Reviewed 24 August 2016

Staff were great, the hotel is fine although the public areas are a little tired. The room was clean and modern. The restaurant had just re-opened after a re-furb and we dined there one night. The menu is small but the food was excellent, and the wine list had some quality selections. The breakfast buffet was great - self service,...

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Helpful?
Thank rednotdead
BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

We are on the outskirts of Caen and actually a bus station and tram "Citis" are located in front of the hotel

Rotterdam, The Netherlands
Reviewed 15 August 2016

Came by late and experienced a superwelcome by pleasantly professional staff. They went out of their way to offer the room we wanted and moved us to another when the one we got didn't really please us. Super people supplied service with a smile!

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Thank PVR2
BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

I think we have done the work

Isle of Wight, United Kingdom
Reviewed 2 August 2016

I spent a few nights at this hotel as part of an inclusive tour holiday of the nearby D- Day beaches. The hotel itself is very comfortable and generally in good order; just a few mid season scuff marks on the paintwork. The staff were excellent, very friendly and well organised. I had hoped to practice my awful French on...

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Thank Graham T
BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

maintenance work are carried out every year on the tram during a week in late July. By against a bus service makes up for it

Wales Uk
Reviewed 1 August 2016

Our stay coincided with some refurbishment which meant the main car park was unavailable. Not a problem at the weekend but maybe during the week. The rooms are well proportioned and quiet. The restaurant is good, both for breakfast and evening meal. The bar closes at 10 on a Sunday though. The staff are polite and helpful.

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Helpful?
Thank RobertEaston
BOSTON14200, Directeur at Mercure Caen Cote de Nacre Herouville Saint Clair Hotel, responded to this review

the work of the car park is now complete

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
With great road transport links, and close to the tram station, this 4-star hotel offers spacious, air-conditioned rooms. Ideally situated within easy reach of the D-Day beaches, a stay here is a great opportunity to explore the pearls of the Côte de Nacre. This is a perfect haven of peace and relaxation for business travellers and families alike. It is also a great venue for events and business seminars as well as for leisure activities. ... more   less 

Additional Information about Mercure Caen Cote de Nacre Herouville Saint Clair Hotel

Address: 2 Place Boston | Citis, 14200 Herouville-Saint-Clair, France
Region: France > Normandy > Basse-Normandie > Calvados > Herouville-Saint-Clair
Price Range: $103 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Caen Cote de Nacre Herouville Saint Clair Hotel 4*
Number of rooms: 88
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Also Known As:
Mercure Caen Cote De Nacre Hotel Herouville Saint Clair
Mercure Herouville Saint Clair
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Caen Cote de Nacre Herouville Saint Clair Hotel staff and other travellers.
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Questions? Get answers from Mercure Caen Cote de Nacre Herouville Saint Clair Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This summer they're preparing a brandnew parking lot from as early as 7 a.m.”
 of 5 bubbles PVR2, 15 Aug 2016 | Read review
“same view from most rooms”
 of 5 bubbles 930neilg, 18 Jul 2016 | Read review
“ask for a room where the air con works!”
 of 5 bubbles AMWBexhill, 7 Jul 2016 | Read review
“book online or ask for a company fare”
 of 5 bubbles 538stephanev, 22 May 2016 | Read review
“Ground floor only until lift installed.”
 of 5 bubbles GR20London_UK, 27 Oct 2015 | Read review
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