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Sunderland Marriott Hotel

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Sunderland Marriott Hotel
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655 Reviews from our TripAdvisor Community

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Showing 648: English reviews
Newcastle upon Tyne, United Kingdom
Reviewed 19 December 2016

We enjoyed a great party night at the hotel. The food and service were both very good and our party felt we were well looked after. The band was good and the disco kept the dance floor full which was just what we all wanted. Well done Mariott Hotel; I'm sure we'll return!

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Helpful?
Thank Martin N
Management response:

I am delighted you enjoyed our party night and thank you for your kind words. I will pass your feedback onto the team and I hope you have a great Christmas and that we can welcome you back next year during the festive period. Kind Regards Sarah Harrison

Sunderland, United Kingdom
Reviewed 16 December 2016

Recently visited the hotel for the first time, for a Christmas party night. Hotel is far nicer inside than it looks from the outside. Room was decorated lovely, food was delicious and our server Abbie was a credit to the company. Entertainment was good but not really festive. All in all we did have a fab night out.

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Helpful?
Thank sheilabroomfield
Management response:

Thank you for your kind words and I a delighted you enjoyed our Christmas Party night. I will ensure your feedback is passed onto the team and I hope you have a lovely Christmas. Kind Regards Sarah Harrison

Sunderland, United Kingdom
Reviewed 13 December 2016

We live local but have stayed in the corner suites many times for different celebrations. This time it was for my 60th birthday. We stayed on the third floor corner suite number 350. The room is large and has 2 large windows,one looks onto a grassed area and the main one has seats and a table and overlooks the sea...

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Helpful?
Thank graham g
Management response:

Thank you for taking the time to let us know of your experience in room 350. We do have a contracted company that come regularly to clean our windows and I am sorry they were filthy during your stay, I will look into this and review the contract to see if we need to arrange the window cleaning more often...

Dundee
Reviewed 12 December 2016 via mobile

We were booked into another hotel along the road which we were very disappointed with went to the marriot where the girl went out of her way to get us a room as we were staying 3 nights. The room we got was a deluxe room 225 It was so nice we didn't have a sea view but the room...

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Helpful?
Thank Jennifer J
Management response:

I am delighted you enjoyed your stay and that our Reception host went out of her way to arrange a room for you. Thank you for your kind words and I hope you have a lovely Christmas and we look forward to welcoming you back to the hotel in the New Year. Kind Regards Sarah Harrison

Llangorse, United Kingdom
Reviewed 11 December 2016

We have stayed in The Sunderland Marriott on many occasions and have always been impressed by their high standards. I am pleased to say we enjoyed another excellent stay. Our room was lovely and we had a side sea view. The sunrise in the morning was stunning. The staff, as always were friendly and helpful...nothing too much trouble. Breakfast was...

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Helpful?
Thank Cheryl19542014
Management response:

It was lovely to read your feedback about our team as they pride themselves on delivering great customer service and I will be sure to pass on your kind words. Have a great Christmas and we look forward to welcoming you back to stay with us in the New Year. Kind Regards Sarah Harrison

Reviewed 9 December 2016 via mobile

The first impression of the hotel was Wow! The lobby was nicely decorated. The staffs greeted us with a smile throughout our stay. We stayed in a room that had the sea view. On the first night at 2am, the radiator was off (due to the timer). We were freezing so I called the receptionist and was offered a portable...

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Helpful?
Thank chloeyong
Management response:

Thank you for your kind words and I am delighted you enjoyed your stay. I hope you have a great Christmas and we look forward to welcoming you back to stay with us in the New Year. Kind Regards Sarah Harrison

Leicester, United Kingdom
Reviewed 8 December 2016

Great location with sea views. Good car parking and very friendly staff at check in. I had a "sea view" room which was large, clean and comfy with an extra large double bed. Breakfast staff very friendly and a good breakfast with a wide choice. Check out very quick and simple. I have stayed here a number of times on...

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Helpful?
Thank TouringTilly
Management response:

Thank you for your kind words and I am pleased you enjoyed your stay. I will pass on your feedback to our team who pride themselves on delivering brilliant customer service and we look forward to welcoming you back to the hotel soon. Kind Regards Sarah Harrison

Wakefield
Reviewed 7 December 2016 via mobile

Myself and my husband stayed here for one night in a superior sea view room and I cannot fault the decor or room size at all. In general, this hotel is of an excellent standard with a lovely welcoming reception area, nice relaxing lounge and restaurant. The only reason I did not give five stars was due to the heat...

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Helpful?
Thank y5c6
Management response:

Thank you for your feedback and I am pleased you enjoyed most of your stay. I will investigate the heating challenge you mentioned as each room should be able to turn down the radiator and my apologies this was not the case for your last stay. I will pass on all of your feedback and we look forward to welcoming...

Reviewed 5 December 2016 via mobile

Upon entering the hotel, you are met with a rather grand reception area and very helpful and please take staff. I arrived with a touch of man flu, the receptionist when taking my booking details, even offered to get me something to assist me on the road to recovery (those who have never suffered with man flu will never understand...

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Helpful?
Thank Humpo1646
Management response:

Thank you for your kind words and I am pleased you enjoyed your stay. I will pass on your feedback to the departments mentioned and we look forward to welcoming you back to the hotel soon. Kind Regards Sarah Harrison

Stroud, United Kingdom
Reviewed 5 December 2016 via mobile

Stayed here for one night for a business trip. Check in was quick and easy, staff were friendly, professional and lovely. I arrived separately to a colleague and when I checked in the lady let me know that my colleague had already arrived (how she knew that we were together I have no idea but I was terribly impressed). They...

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Helpful?
Thank Ursula Joan J
Management response:

Thank you for your kind words and I am pleased you enjoyed your stay. I will pass on your feedback to the departments mentioned and we look forward to welcoming you back to the hotel soon. Kind Regards Sarah Harrison

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Experience a blend of modern luxury and convenience at the Sunderland Marriott Hotel. Located on the seafront, our hotel is two miles north of the city centre and overlooks Seaburn's sandy beaches. A full-service hotel, we offer high quality accommodation for business and leisure travelers alike. All bedrooms have en-suite facilities - many enjoying sea views. The hotel also boasts three luxurious suite style rooms complete with a glazed rotunda overlooking the sea. ... more   less 

Additional Information about Sunderland Marriott Hotel

Address: Queens Parade, Sunderland SR6 8DB, England (Formerly Marriott Sunderland)
Region: United Kingdom > England > Tyne and Wear > Sunderland
Price Range: $111 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunderland Marriott Hotel 4*
Number of rooms: 82
Reservation Options:
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Also Known As:
Marriott Sunderland Hotel Sunderland
Sunderland Marriott
Hotel Style:
#4 Romantic Hotel in Sunderland
#4 Business Hotel in Sunderland
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Questions & Answers

Here's what travellers have asked, with answers from Sunderland Marriott Hotel staff and other travellers.
3 questions
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4 months ago
4 months ago
Ilkley, United Kingdom
6 months ago

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Questions? Get answers from Sunderland Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay extra for superior room. Well worth it for extra space and fabulous sea view”
 of 5 bubbles _lynda24158, 8 Feb 2017 | Read review
“Front view over beach”
 of 5 bubbles Gimamo, 31 Dec 2016 | Read review
“Sea view rooms are a bonus.”
 of 5 bubbles Cheryl19542014, 11 Dec 2016 | Read review
“Sea view above ground level.”
 of 5 bubbles BPasta, 3 Nov 2016 | Read review
“204 lovely size and sea view”
 of 5 bubbles Daisies99, 29 Oct 2016 | Read review
5 of 5