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Harmoni Suites Hotel

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#4 of 21 Hotels in Nagoya
Certificate of Excellence
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1 room 2 adults 0 children
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Harmoni Suites Hotel
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195 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Singapore, Singapore
Reviewed 3 weeks ago

The staff is super friendly!! We booked Studio Room with breakfast for 1 night. The room is just the right size. The amenities inside the room is standard that you get in other 4-star hotels. We love the Queen bed.. the mattress was just right (not too soft or too hard). The pillows were soft and comfortable. Breakfast has a...

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Helpful?
Thank Aishah A
Harmoni_Suites_Hotel, Front Office at Harmoni Suites Hotel, responded to this review

Dear Aishah A, A greeting from Harmoni Suites Hotel Batam ! Thank you for sharing your travel experienc with us via trip advisor. It's always a pleasure to discover that our guest was having a wonderul experience with us. Thank you for your compliment regarding the hotel location, facility and the amenities and the services rendered by our staff. Once...

Singapore, Singapore
Reviewed 3 weeks ago

This Hotel has a great location, across to Nagoya Shopping Mall. The staffs are friendly too but unfortunately they did not fulfilled what they had told me over the email exchange, Thus, I was told that was their miscommunication to me upon my check-in but no replacement for it. Overall, I'm able to check in early as requested but required...

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Helpful?
Thank pw88
Harmoni_Suites_Hotel, Front Office at Harmoni Suites Hotel, responded to this review

Dear pw88, Greeting from Harmoni Suites Hotel Batam. Thank you for taking the time to share your travel experience with us via trip advisor. Thank you for your compliment regarding the hotel location. Following your feedback on your recent stay regarding the miscomunication and the satff with limited english we still working on it to improve the quality of our...

Reviewed 3 weeks ago via mobile

I decided to pick this based on Trip Advisor rating. I must say that the staffs were all polite, smiling and greeting all the time!! I was given an extended checkout time to make up for the oversight on their side so kind of contented with the way things are compensated for :) The free shuttle service to BCS Mall,...

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Helpful?
Thank Always B
Harmoni_Suites_Hotel, FRONT OFFICE at Harmoni Suites Hotel, responded to this review

Dear Always B, A greeting from Harmoni Suites Hotel Batam. Thank you for taking the time to share your travel experience via trip advisor. Hereby we would like to explain regarding your review on your recent stay, Regarding the Free shuttle Service at the moment we stil don't have it as you mention earlier. As for the the 5th Floor...

Tanjung Balai, Indonesia
Reviewed 3 weeks ago

I stay often, the hotel is truly good excellent, lobby small but ok, clean throughout, not spacious but comfortable rooms, bathroom are stain free, staff here are really good always received excellent service from the staff, check in and out sometimes take few minutes, room always ready to check in, location good to access mall, breakfast is good I give...

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Helpful?
Thank khaleelmng
Harmoni_Suites_Hotel, Front Office Team at Harmoni Suites Hotel, responded to this review

Dear Mr. Khaleelmng, A greeting from Harmoni Suites Hotel Batam ! Thank for taking the time to review your stay with us. It's always a pleasure to discover that the staff made your stay pleasant. Appreciated your positive feedback about our hotel, we do take the pride in catering to our guest's needs the best way we can. Once again...

Singapore
Reviewed 3 weeks ago

The location is convenient and close to the main shopping mall and local food stalls. The staff in all departments are professional and friendly. Only thing is that the Sauna is too small and the water in the swimming pool is far too cold. My room 315 though have a stale cigarette smell which refuse to go away even after...

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Helpful?
Thank Khawtim
Harmoni_Suites_Hotel, Front Office Team at Harmoni Suites Hotel, responded to this review

Dear Khawtim, A greeting from Harmoni Suites Hotel Batam ! Thank you for taking the time to share your feedback with us through trip advisor. It's always a pleasure to discover that our guest was having a wonderful experience with us. Thank you for your compliment regarding hotel location, facility and the service rendered by our staff. We will share...

Reviewed 4 weeks ago via mobile

Checking was very smooth. Manages to engage last minute hotel transfer and way cheaper than other taxi. The best about this hotel was the location just less than 7mins walk to Nagoya Hill Shopping mall. Staffs were pleasant and prompt. Breakfast was ok ok unless you expect more out of it. Yes, would come here again.

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Helpful?
Thank mohamadalserih
Harmoni_Suites_Hotel, Front Office Team at Harmoni Suites Hotel, responded to this review

Dear Mohamadalserih, A greeting from Harmoni Suites Hotel Batam ! Thank you for sharing your feedback with us via trip advisor. Highly apreciated your feedback, thank you for your compliment regarding the hotel location, and the services rendered by our staff. We will share this feedback with our team and we sure this feedback will give us an encouragement to...

Reviewed 4 weeks ago

My wife and i were put in a clean and spacious studio room on the 3rd floor after we were picked from the ferry terminal. The room comes with a kitchenette and other accessories. Quite intriguing!! The view from the room's window looks into the restaurant which is quite an awesome view. The buffet breakfast is good as well and...

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Helpful?
Thank Edem A
Harmoni_Suites_Hotel, Front Office Team at Harmoni Suites Hotel, responded to this review

Dear Edem A, A greeting from Harmoni Suites Hotel Batam ! Thank you for taking your time to share your feedback via trip advisor. It's our pleasure to discover that our guest was having a wonderful experioence with us. We will share this feedback with our team and we sure this feedback will serves us encouragement for us to improve...

Reviewed 16 December 2016 via mobile

Early check in. F. O. Rika gave us a room once we reach hotel @1230hrs. Ferry Terminal with taxi to hotel is about 10mins @60k IDR. Room was OUTSTANDING clean with kitchenette though its just a studio room. Swimmingpool located @level 7 with gym, sauna and spa. Parents with small kids are advice not to bring the kids to the...

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3Thank Munirah I
Harmoni_Suites_Hotel, Front Office at Harmoni Suites Hotel, responded to this review

Dear Ms Munirah, A Greeting from Harmoni Suites Hotel Batam ! Thank you for taking the time to share your feedback with us via trip advisor. Highly appreciated for your feedback regarding the hotel location and the facility as well us the service rendered by our staff. We will share your feedback with our team and we are sure this...

Singapore, Singapore
Reviewed 9 December 2016 via mobile

if you are looking for a fairly priced 4 star hotel that is near Nagoya Hill Shopping center then this is it. the studio apartments are very well equiped and allows you to do some cooking and washing. has central ac and windows can be opened. hotel staff are friendly and ready to help. checking in and out is a...

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Helpful?
1Thank ruinsaint
Harmoni_Suites_Hotel, Front Office Team at Harmoni Suites Hotel, responded to this review

Dear Ruinsaint, A greeting from Harmoni Suites Hotel Batam ! Thank you for your feedback during your stay and share it with us via trip advisor. It's our pleasure to discover that our guest was having a wonderful experience with us. Thank you for your compliment regarding hotel location, facility and the service. we will share it with our team,...

Sydney, Australia
Reviewed 6 December 2016

Central to the nightlife district of Nagoya, this is a comfortable and clean hotel that provides a professional and friendly service. It is within easy taxi ride from the ferry terminals and the hotel will readily organise a shuttle pickup and delivery. The rooms are well appointed, clean and have good quality bedding, linen and towels. Staff are thorough, polite...

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Helpful?
Thank Glen O
Harmoni_Suites_Hotel, Front Office Team. at Harmoni Suites Hotel, responded to this review

Dear Glen O, A Greeting from Harmoni Suites Hotel Batam ! Thank you for taking the time to share your feedback with us via trip advisor. Highly appreciated for your feedback regarding the hotel location and the facility as well us the service rendered by our staff. We will share your feedback with our team and we are sure this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Free Parking
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Harmoni Suites Hotel, Batam is a 144-room hotel in the city of Nagoya on the island of Batam, Indonesia. Strategically located in the heart of Batam's leading recreational districts in Nagoya and Nagoya Hill Shopping Complex at your doorstep, Harmoni Suites Hotel is the ideal residence for both business and vacation travelers. The hotel enjoys close proximity to major International Ferry Terminals and Hang Nadim International Airport is less than 45 minutes' drive away. All of our guestrooms are exquisitely equipped with in-room kitchenette, which include full kitchen equipments and utensils. Wireless Internet connections is available in every room as well as in all public areas. Guests seeking rejuvenation can pamper themselves with the indulgent treatments at our in-house Dimension Spa. Food & Beverage facilities include a 24-hour full service restaurant, as well an entertainment bar. Banquet facilities are also available in 2 of our newly constructed meeting rooms. ... more   less 

Additional Information about Harmoni Suites Hotel

Address: Jl. Imam Bonjol, Nagoya, Riau Islands Province 29432, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nagoya
Price Range: $53 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harmoni Suites Hotel 4*
Number of rooms: 144
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Harmoni Suites Hotel staff and other travellers.
13 questions
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Questions? Get answers from Harmoni Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floor is good, Gym, pool and Spa is on 7th Floor.”
 of 5 bubbles pw88, 3 Jan 2017 | Read review
“Try the rooms with more natural light as the whole place seemed dim.”
 of 5 bubbles Khawtim, 29 Dec 2016 | Read review
“Higher floors are always the best for this hotel”
 of 5 bubbles , 25 Dec 2016 | Read review
“Pool view is nice but faces the nearby mosque - so for non-muslims, be prepared to be awoken by the morning prayer.”
 of 5 bubbles gleno599, 6 Dec 2016 | Read review
“Dining area is on the 2nd floor in the middle of the air hole. Ask for a corner room away from the lift landing.”
 of 5 bubbles leesharon2709, 20 Nov 2016 | Read review
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