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Harmoni Suites Hotel

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#4 of 21 Hotels in Nagoya
Certificate of Excellence
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183 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Jakarta, Indonesia
Reviewed 10 July 2016

Plus: - Fully equip kitchenette, from the utensil, microwave, rice cooker, pan, toaster, ketle, - spacious room with connecting door - friendly staff, they even greet me before reaching the receptionist table :-). thumbs up for the staff that night - walking distance to Nagoya hill through the backdoor - walking distance to the mosque through the backdoor - breakfast...

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Helpful?
Thank Masriati
Harmoni_Suites_Hotel, Front Office at Harmoni Suites Hotel, responded to this review

Dear Ms. Masriati, A pleasant evening to you. Thank you for taking the time and sharing such detailed experience of your stay with us. Please be assured that your comment have been shared with the concerned departments and teams accordingly for any necessary and corrective actions to be taken. Once again we highly appreciate your feedback as it is enable...

Reviewed 16 June 2016 via mobile

Requested for a connect room. The 1st room was not a connect room as promised, room was given far apart, room also smelly and dirty, air con not cold. They promised to switch a room but took hours. They were very disorganised and couldn't offer a solution till nearly 2hours later.

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Helpful?
Thank lynnt939
Harmoni_Suites_Hotel, front Office at Harmoni Suites Hotel, responded to this review

Dear Ms. Lynnt939, A pleasant good evening to you Thank you for taking your time and sharing your travel experience with us. Our deepest apology for you to have unpleasant stay according to your experience, please be assured that all your comments have been shared with the related departments and teams accordingly . Once again we appreciated your kin feedback...

India
Reviewed 4 June 2016

Very decent Hotel, staffs were very friendly. food is good here and one small swimming pool is in top floor. rooms are quit big. very near to Nagoya mall. but be safe in night time. it is better to take taxi in hotel itself.

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Helpful?
Thank Dinesh A
Harmoni_Suites_Hotel, Front Office at Harmoni Suites Hotel, responded to this review

Dear Mr. Dinesh, A pleasant good morning to you. Thank you for taking the time to share your travel experiences with others through Tripadvisor. Good review will certainly make us more eager to be able to further improve the quality, comfort and service to our guests Really apreciated your kind feedback. We are looking forward to your next visit, and...

Reviewed 22 May 2016 via mobile

I first stayed at Montigo for my first 2 nights & Harmoni was booked as a stay in town hotel. I was impressed with Harmoni. Beautifully upkept rooms (compared to the ridiculously expensive Montigo) and the room service food was delish!! Definitely would stay again but just that the walk to Nagoya Hill shopping mall is err, not exactly very...

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Helpful?
Thank Dryadra
Harmoni_Suites_Hotel, Front Office at Harmoni Suites Hotel, responded to this review

Dear Dryadra, A pleasant god morning to you. Thank you for choosing us as your preferred place to stay. It's our pleasure to be able to serve you and family. Looking forward to your next visit. Thank you

London, United Kingdom
Reviewed 7 May 2016 via mobile

Very old.hotel. Lacking in any style. Needs a total refit. Old furniture and lighting poor On the upside, it's kse to the Nagoya mall and the party district. It is very clean. Staff are very friendly. But overall it feels like it's running on a budget. I would not stay here unless I couldn't get into the i hotel.

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Helpful?
Thank Gary W
Harmoni_Suites_Hotel, Front Office at Harmoni Suites Hotel, responded to this review

Dear Mr. Gary, A pleasant afternoon to you. Thank you for your kind feedback and comment. We will let our management know regarding your kind feedback . Really apreciated it and hope to see you back again someday. Thank you

Reviewed 2 May 2016 via mobile

Spacious room with fully equipped utensils, cutlery. Clean and firm bed. Can request for connecting rooms. Breakfast spread was with international choice. Outsoor swimming pool is small but infinity pool concept. Gym is outdoor next to the pool. There is table tennis available, which is uncommon in most hotels. 7min walk to Nagoya Mall via Hotel's backdoor.

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Helpful?
Thank Wei Hao Y
Harmoni_Suites_Hotel, Front Office at Harmoni Suites Hotel, responded to this review

Dear Mr.Wei Hao Y, A good ay to you. Thank you for choosing our hotel as your preferred place to saty. Apreciated for your kin feedback and comment. Looking forward to your next visit. Thank you

Reviewed 25 April 2016 via mobile

Paid about $145 for two nights, the room is clean and we were given the ground floor. Cant open the curtain because the outside people could see us and our room is near to the pub. So abit too noisy at night. staff is friendly and good customer service.👍🏼 Facilities were disappointing. The gym is old and not well-maintained (in...

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Helpful?
Thank Salizah H
Harmoni_Suites_Hotel, Front Office at Harmoni Suites Hotel, responded to this review

Dear Ms. Salizah, A good day to you. Thank you for your kind feedback. Our deepest apology for the any inconvenience regarding the breakfast matter and the spa, we will info to our management and related department regarding this matter. Once again our sincerely apology for the unpleasant experienced encountered during your stay. Hope to see you back here again....

Reviewed 28 March 2016

The high rating of the Harmoni Suites Hotel convinced me to give it a try. I booked only 2 days in advance and was pleasantly surprised by the standards of the hotel. Once we entered the main gate, the hotel is surrounded by a high wall and the area around the hotel is pleasant and well maintained. Checking in was...

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Thank weelian s
Harmoni_Suites_Hotel, Front Office at Harmoni Suites Hotel, responded to this review

Dear Mr/Ms. Weelian S, A good day to you. Thank you for your kind feedback. We are looking fiorward to your next trip. Should there be any assistance please do not hesitate to contact us. Yours sincerely, Front Office Team

Singapore
Reviewed 27 March 2016

We were given an upgrade to the Suite rooms upon arrival and it were smoke-free as promised. All the staff were very friendly and polite from the hotel transfer to the check-in counter, from housekeeping to the security personnel. All greeted us with a smile and were very helpful be it offering us a cooling and nice welcome drink upon...

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2Thank ykhppc
Harmoni_Suites_Hotel, Front Office at Harmoni Suites Hotel, responded to this review

Dear Mr/Ms. YKHPPC, First of all we would like to extend our million thanks for you and friends for choosing our hotel as your preferred place to stay. Our deepest apology for the any inconvenience regarding the breakfast matter and thank you for the feedback, we will info to our management and related department regarding this matter. Once again, we...

Reviewed 13 March 2016 via mobile

Stayed on 12-13 March 2016. 1st we booked 1 month in advanced and we arrived too early and was allowed to check-in early too😊. 2nd we were told that due to studio rooms were fully booked that day, the hotel has upgrade our room to suite room which is at level 7 (room 713). What a pleasant surprised!!! 💞💞💞💞👍 3rd...

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3Thank Day H
Harmoni_Suites_Hotel, Front Office at Harmoni Suites Hotel, responded to this review

Dear Ms. Day H, A pleasant good morning to you. Thank you for your kind feedback and let our hotel be part of your holiday. We hope to see you again here soon. Do let us know if you need any additional assistance. It is our pleasure to be able to serve you. Thank you Yours sincerely, Front Office

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Harmoni Suites Hotel, Batam is a 144-room hotel in the city of Nagoya on the island of Batam, Indonesia. Strategically located in the heart of Batam's leading recreational districts in Nagoya and Nagoya Hill Shopping Complex at your doorstep, Harmoni Suites Hotel is the ideal residence for both business and vacation travelers. The hotel enjoys close proximity to major International Ferry Terminals and Hang Nadim International Airport is less than 45 minutes' drive away. All of our guestrooms are exquisitely equipped with in-room kitchenette, which include full kitchen equipments and utensils. Wireless Internet connections is available in every room as well as in all public areas. Guests seeking rejuvenation can pamper themselves with the indulgent treatments at our in-house Dimension Spa. Food & Beverage facilities include a 24-hour full service restaurant, as well an entertainment bar. Banquet facilities are also available in 2 of our newly constructed meeting rooms. ... more   less 

Additional Information about Harmoni Suites Hotel

Address: Jl. Imam Bonjol, Nagoya, Riau Islands Province 29432, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nagoya
Price Range: $52 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harmoni Suites Hotel 4*
Number of rooms: 144
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Harmoni Suites Hotel staff and other travellers.
12 questions
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Singapore, null, Singapore
19 days ago
10 months ago

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Questions? Get answers from Harmoni Suites Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dining area is on the 2nd floor in the middle of the air hole. Ask for a corner room away from the lift landing.”
 of 5 bubbles leesharon2709, 20 Nov 2016 | Read review
“Ask for non-smoking if you're a non-smoker”
 of 5 bubbles SGPTraveller, 2 Oct 2016 | Read review
“Just go and have fun!”
 of 5 bubbles 661muzy, 5 Sep 2016 | Read review
“All lovely big rooms, with mini kitchen big beds and very clean”
 of 5 bubbles 202barryr, 28 Aug 2016 | Read review
“-The pool is small and not convenient for children because its 1.5 m - Ask for room with good view, not facing the restaurant”
  • Kitchen
  • Kitchen
  • Kitchen
  • Kitchen
 of 5 bubbles Masriati, 10 Jul 2016 | Read review
5 of 5
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