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Goodway Hotel Batam

Asia TravelUS$29*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$35*
US$29*
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Goodway Hotel Batam
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241 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Reviewed 23 October 2016 via mobile

Smelly old room, broken ceiling in toilet, all things are old and the sofa and chairs cushion are old and full of stain. Breakfast also not good. They should renovate and sell room that are same with the pictures they put at website and online booking application. Very dissatisfied.

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Helpful?
1Thank jalanan
Tanjung Balai, Indonesia
Reviewed 16 October 2016

Hotel is very old and everywhere creaked and broken, missing toiletries, smelly refrigerator, missing min bar, additional water bottle charged eight times normal price, stain and unhygienic towels, kids deep soaking bath tub, late check in not allowed, mattress are old and broken from bottom, buffet breakfast but nothing you will find after 9am and not good at all, broken...

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1Thank khaleelmng
Punakaiki, New Zealand
Reviewed 14 September 2016

We stayed for a week to do nothing . Ate at the restaurant; most enjoyable Indonesian buffet. Had room and pool service which was great. Good cheese cake for my wifes birthday which was a surprise from the hotel staff who were all very friendly and helpful. Did a day tour with hotel driver ; he was a good guy...

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Thank palmy13
Singapore, Singapore
Reviewed 12 September 2016 via mobile

We booked the hotel for 2nights. First time in this Hotel as our usual hotel was overbooked due to school holiday . Surrounding area and rooms ok. Don't expect much from 31/2 star ratings hotel. The only consolation our rooms face the pool and remind me of those Bali Hotel. Nice rustic feeling. Hotel definitely need major renovation and refurbish....

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Helpful?
1Thank FizaZul
EgiDwita, Marcomm Executive at Goodway Hotel Batam, responded to this review

Dear Fizazul Warmest Greeting From Goodway Hotel Batam!!! Firstly thanks for choosing our hotel as the place to stay in Batam and for taking your valuable time to write a review on Tripadvisor. We are sorry that you experienced problem with our sashimi. But we can assure you we using only fresh product for our restaurant. But We truly appreciate...

Bengaluru, India
Reviewed 19 August 2016

This big hotel is located close to the Harbour Bay Ferry terminal and a shopping mall, and is close to small eateries. The staff is pleasant and responsive and tried their best to address our concerns. But the hotel building and facilities are badly in need of a makeover. The freshness of the pictures online is probably a few years...

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Thank nyusual
Reviewed 31 July 2016 via mobile

They advertise that you can get an upgrade but don't expect one even if the place is empty. They also advertise special price 150.000 for free flow of beers from 6 till 9 but when you want it they say not available. Feel sorry for the staff who have to tell the customers about the management policies

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Thank Chris H
Perth, Australia
Reviewed 30 July 2016 via mobile

came here for 2 nights hotel wasnt bad but had that dated feel to it room was clean but again not a fresh feeling to it. everything in room worked as advertised. toilet and bathroom were ok breakfast wasnt that great. they have a toaster that toasts one side only! the food all looked good but food thats meant to...

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Thank Carl H
Reviewed 25 July 2016

It is very good hotel. Nice breakfast, very good hospitality and big room. Only issues some of the room safe lockers are not working. Hotel is in the main location and ATM, Indian / forging food / bar are very near from this hotel. From Batam center it took of 10 to 15 min drive to reach the hotel.

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Thank Austain P
Reviewed 19 July 2016 via mobile

Good staffs and duty manager and rooms but no safe in room when i check in. Hopefully they will check their room next time before releasing the room to guest. I enjoyed the view of the pool from my room and the rooms were decent enough but the location is not so gd for me.

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Thank Vickram C
Reviewed 3 July 2016 via mobile

The hotel just opened a new buffet package for either foreigners for locals. It started about 6:00 p.m. local time . The buffet meal taste very nice and exquisite which taste better and different than other local hotels . Great hospitality too!..

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1Thank Elvisjonathan S

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Smoking rooms available
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Best Hotel Located At The Heart of the City's Premier Shopping & Entertainment District. Nestled in the vibrancy of the famous Nagoya Hill area, Goodway Hotel Batam is located in close walking proximity to the premier shopping and entertainment district. It offers you accommodation with a comfortable, warm and relaxing ambience. Whether you are on a business trip or leisure, we are dedicated to make your stay a delightful and unforgettable one. Goodway Hotel Batam conveniently features 268 rooms and suites along with full amenities, warm personal services and hospitality. As one of the Top M.I.C.E Hotels in Batam Archipelago Island, Goodway Hotel Batam offers you meetings and wedding venues up to a capacity of over 1000 people. Meetings and wedding occasions at Goodway Hotel are fully supported by our catering and banquet team, who will ensure everything you need for an exquisite occassion will suit your taste and budget. Selection of authentic Japanese fare, Indonesian dishes and Asian cuisines awaits you at our restaurants and bars, passionately made by the expert chefs. Goodway Hotel Batam also offers access to the nearby Nagoya Shopping Mall and "Kampong Bule" for night entertainment and other Fast food establishments surrounds the hotel. ... more   less 

Additional Information about Goodway Hotel Batam

Address: Jl. Imam Bonjol no. 1, Nagoya, Riau Islands Province 29432, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nagoya
Price Range: $48 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Goodway Hotel Batam 3.5*
Number of rooms: 268
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Goodway Hotel Batam staff and other travellers.
16 questions
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Questions? Get answers from Goodway Hotel Batam staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the room facing the pool at 2nd floor,at least there's a "view",and also a Balcony.”
TeamSwingapore, 26 Dec 2016 | Read review
“Higher floor have better wifi connection, though smaller and without balcony”
roziemohd, 24 Dec 2016 | Read review
“Nice to have tea on your balcony facing the swimming pool.”
Kamaliaappleton, 20 Nov 2016 | Read review
“Pool side room was good . Quiet after 7 pm”
palmy13, 14 Sep 2016 | Read review
“It is very good hotel. Nice breakfast, very good hospitality and big room.”
, 25 Jul 2016 | Read review
5 of 5
Asia Travel
US$29* /night
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Booking.comUS$35
Expedia.comUS$33
TripAdvisorUS$29
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*Disclaimer
Prices are for 1 room, 2 adults
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