We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crystalbrook Byron, formerly Byron at Byron

Save
Share
77 - 97 Broken Head Rd, Suffolk Park, Byron Bay, New South Wales 2481 Australia
Lowest prices for your stay
Expedia.com
US$317
View deal
Booking.com
US$351
View deal
Reserve now, pay at stay
Algotels
US$295
View deal
Official SiteUS$335
Hotels.comUS$317
PricelineUS$351
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (793)
Dining (77)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#1 of 3 hotels in Suffolk Park
Location
Cleanliness
Service
Value
Travellers' Choice
Nestled in 45-acres of magical subtropical rainforest, Crystalbrook Byron, formerly Byron at Byron, is a celebration of nature, responsible luxury and the local environment. Crystalbrook Byron sources 80% of produce from within a three-hour drive, has no plastic straws or water bottles anywhere at the resort and uses Crystalbrook Immersion large-pump amenity bottles (saving more than 75,000 plastic bottles from going into landfill each year!). Regularly named in Australia’s top 10 best luxury resorts, Crystalbrook Byron features 92 stylish suites with two spacious balconies, an infinity pool complete with cabanas, day beds and poolside service, Eléme Day Spa, tennis court and a contemporary, social, approachable and distinctly Australian restaurant and bar, Forest. Crystalbrook Byron is just a short drive from the iconic town of Byron Bay in New South Wales. The resort offers the perfect blend of intuitive service, impeccable detail and stunning natural surroundings in an idyllic Australian destination. We’re cash-free! Did you know the average banknote has traces of 26,000 bacteria? As part of our Mindfully Safe heightened hygiene measures, please note we no longer accept cash as payment. Debit and all major credit cards remain very welcome.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Poolside bar
Bicycles available
Tennis court
Kids pool
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fence around pool
Yoga classes
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Canoeing offsite
Patio
Walking tours
Board games / puzzles
Highchairs available
Free shuttle or taxi services
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Light therapy
Manicure
Massage
Neck massage
Steam room
Baggage storage
Concierge
Gift shop
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Show more
Room features
Bathrobes
Desk
Dining area
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Separate dining area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Kitchenette
Dishwasher
Electric kettle
Kitchenware
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
1381Reviews23Q+A100Room tips
Traveller rating
  • 975
  • 279
  • 81
  • 22
  • 24
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Kate Gillespie wrote a review Jan. 2023
Brisbane, Australia21 contributions
Gorgeous walking areas, great to take your mind off all your worries and to take in nature. The hotel, restaurant and bar are all surrounded and within nature. Pool area leads on from bar. Great relaxing experience whether you are staying at the resort, or just there for a visit.
Read more
Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Lisa wrote a review May 2021
Caloundra, Queensland, Australia8 contributions5 helpful votes
Hotel's Favourite
My daughter and I return to this heavenly resort regularly and it never disappoints. The service, the food, the beauty ... the peace. When life allows we retreat to Byron On Byron to relax, indulge and let nature restore the soul. Top marks every time. See you again soon.
Read more
Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Jordan Rodgers, General Manager at Crystalbrook Byron, formerly Byron at Byron
Responded May 18, 2021
Thank you for making us your "go-to" resort in Byron bay, Lisa. We look forward to having you back soon. Warmest, Jordan Rodgers General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carrie B wrote a review Jan. 2023
Sydney, Australia18 contributions5 helpful votes
Simply amazing. This was my 4th time visiting and the best. The addition of bikes to cycle along the quiet Tallows Beach was so much fun. Forest restaurant whilst pricey for dinner is incredible. Breakfast at $35 is great value. The room was large, and comfortable, tucked away with the forest view. All round the service was so good. Location is a winner and we loved every moment.
Read more
Date of stay: December 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Andy(UK/Oz) wrote a review Jan. 2023
Leeds, United Kingdom38 contributions9 helpful votes
We booked this based on the branding as a relaxing retreat. The setting is lovely and the hotel is very nice. However I would say that this hotel is more orientated to families with young children. The pool area is not very relaxing with screaming children and families taking up multiple sun beds at different locations around the pool. So if you are a couple looking for a relaxing retreat, I would suggest elsewhere.
Read more
Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Avoid if couple looking to relax
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Umesh Chauhan wrote a review Dec. 2022
Sydney, Australia29 contributions6 helpful votes
The setting and pool are stunning, accommodation is starting to look a bit tired but they're probably regrouping post-covid and it's still really nicely done. However, the food was shocking! By shocking I honestly mean terrible, there wasn't one thing that I couldn't have made ten times better, and for the prices you're paying that's unforgivable.
Read more
Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Bebserb wrote a review Nov. 2022
Sydney, Australia4 contributions2 helpful votes
After travel plans changed I booked this last minute as many other hotels were already booked. I was surprised to discover this is a party hotel with many groups in their 20's choosing to stay at the hotel to party to all hours of the night rather than hitting the Byron streets. This isn't a quiet and tranquil hotel I was expecting ( I should have done my research) I was lured by the facilities, setting and pool but this will not be enough to stay again as the rowdy crowd is really not for me. Room is very spacious with all you need and the outlook is lovely.
Read more
Date of stay: November 2022Trip type: Travelled solo
Room Tip: Party hotel, plenty of parking, driving distance to centre
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Zinaaa wrote a review Oct. 2022
Sydney, Australia1 contribution
I just returned from a very disappointing 4 nights here. The plates in the room had dirt on them, the cushions on the couch stank and when we complained they removed them and didn’t replace them. The bath robes stank like they haven’t been washed in a long time and the room cupboard and kitchen cupboards stank when you opened them. I complained and got a $90 credit but we will never return. Beware before booking the only good aspect about this resort are the restaurants and pool.
Read more
Date of stay: October 2022Trip type: Travelled with family
Room Tip: It might just be our room. Avoid B60.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
kmaclean wrote a review Aug. 2022
Gold Coast, Australia76 contributions9 helpful votes
Revisiting our old special place. Environment lovely, (jacuzzi not working properly, some of the nozzles broken requiring repair), staff lovely, restaurant not so much. We were celebrating our 46th wedding anniversary; the only acknowledgement was 4 chocolates in our room. The person taking our restaurant booking knew, however on arrival 25th Aug. at the 'famous restaurant' nothing', we were shoved in the least esthetic table, and waited an hour and twenty minutes for our food. Our lovely waitress attempted to follow up. Our main of seafood pasta arrived topped with an overdone king prawn still in its shell head and all. Our waitress seeing the issue brought a bowl for the shell and a lemon finger bowl to save the situation. Unfortunately the prawn was not easily peeled therefore went into the bowl. My pasta undercooked (Definitely not al dente), the pasta at the bottom of my husbands plate was cold (obviously served on a cold bowl). Worst meal ever. When our lovely waitress asked if we would like dessert our reply....was No thank you "we are afraid to be further disappointed". So we left. The "metre de" oblivious. We were not made aware of the shuttle into town !! Sadly won't be returning!
Read more
Date of stay: August 2022
Value
Rooms
Service
Room Tip: Top level rooms offer a bit more privacy, and ambiance
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Jordan Rodgers, General Manager at Crystalbrook Byron, formerly Byron at Byron
Responded Sep. 19, 2022
Thanks for taking the time to leave this feedback. In reading your comments, it is very clear that we did not meet your expectations nor fulfil our service promise during your recent stay. Please accept our most sincere apologies. We can certainly appreciate your frustration and disappointment. We all take great pride in providing our guests with the highest standards of service, therefore we are very sorry to learn that we failed on this particular occasion. Please rest assured that these are not the service standards to which we attest and that your comments have been shared with our entire team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service and offerings, and ensure a similar situation not occur in the future. Warmly, Jordan Rodgers General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emily L wrote a review Aug. 2022
Hope Island, Australia7 contributions3 helpful votes
Went to the restaurant on site for a lovely dinner with family. I ordered a mocktail as I’m 6 months pregnant and the other guests ordered a bottle of wine. However when the bill arrived I realised I’d been charged for a cocktail. When I get questioned this I was advised it was a cocktail I was obviously quiet distressed this had happened and had finished the whole drink. I do appreciate the honesty from the staff when they advised me it had alcohol. I was offered a 15% discount from the total bill but still had to pay for the cocktail. So in reality the total discount received was about $30. We left feeling pretty shaken and obviously concerned about the health of my baby after drinking. The food was very tasty and the service in general was okay but wouldn’t risk returning for dinner again.
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Jordan Rodgers, General Manager at Crystalbrook Byron, formerly Byron at Byron
Responded Sep. 19, 2022
Hi Emily, thank you for taking the time to share valuable feedback from your recent stay at the Crystalbrook Byron. On behalf of our resort, I’d like to offer my most sincere apology for the frustrations you encountered during your time with us. If you would like the opportunity to discuss your experience further, please contact me at jordan.rodgers@crystalbrookcollection.com or 2 6639 2000.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stewart_Julie wrote a review Jul. 2022
Melbourne Australia384 contributions165 helpful votes
+1
Crystalbrook (along with the beauty of Byron Bay) provided the R&R my wife and I were needing in spades. A shout out to both Benjamin & Jørgen who made our dinner experiences just that little bit special. We stayed in a Treetops Luxe Suite and found it wonderfully quiet and made use of the Microwave, Cooktop, Toaster & Washer/Dryer. And took the short walk a number of times to the expanse of Tallow Beach.
Read more
Date of stay: July 2022
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Jordan Rodgers, General Manager at Crystalbrook Byron, formerly Byron at Byron
Responded Aug. 1, 2022
Your review is truly appreciated, Julie. When reviews - such as yours - come through applauding our collaborators, I can't help but be overwhelmed with pride. I'm so happy to learn that from the moment you stepped on property until you departed you felt the warm spirit of aloha, well taken care of. Your review has been shared and celebrated amongst the entire resort and we hope to welcome you back very soon. Warmly, Jordan Rodgers General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
US$329 - US$378 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the byron at byron resort and spa, the byron at byron hotel byron bay, the byron at hotel, the byron at resort
LOCATION
AustraliaNew South WalesByron ShireByron BaySuffolk Park
NUMBER OF ROOMS
92
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Crystalbrook Byron, formerly Byron at Byron - UPDATED 2023 Prices, Reviews & Photos (Suffolk Park, Australia) - Resort - Tripadvisor

Frequently Asked Questions about Crystalbrook Byron, formerly Byron at Byron
Which popular attractions are close to Crystalbrook Byron, formerly Byron at Byron?
Nearby attractions include Lighthouse Trail (4.9 km), Wategos Beach (5.2 km), and Belongil Beach (5.3 km).
What are some of the property amenities at Crystalbrook Byron, formerly Byron at Byron?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crystalbrook Byron, formerly Byron at Byron?
Top room amenities include a kitchenette, a flat screen TV, and a desk.
What food & drink options are available at Crystalbrook Byron, formerly Byron at Byron?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at Crystalbrook Byron, formerly Byron at Byron?
Yes, free parking is available to guests.
What are some restaurants close to Crystalbrook Byron, formerly Byron at Byron?
Conveniently located restaurants include Manna Haven, Love Byron Bay Creperie & Chocolate Boutique, and Chihuahua.
Are there opportunities to exercise at Crystalbrook Byron, formerly Byron at Byron?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Crystalbrook Byron, formerly Byron at Byron have an airport shuttle?
Yes, Crystalbrook Byron, formerly Byron at Byron offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crystalbrook Byron, formerly Byron at Byron?
Yes, dry cleaning and laundry service are offered to guests.
Does Crystalbrook Byron, formerly Byron at Byron offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.