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Hilton Bracknell

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Hilton Bracknell
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1,773 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Bracknell
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Showing 1,740: English reviews
Reviewed 1 week ago

Hotel was ok for the price, good parking food was pricey for what it was same for drinks managers of Hotel very good general staff not so. Constantly running out of breakfast items bread,eggs,orange juice etc.

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Thank Tony B
Plymouth, United Kingdom
Reviewed 1 week ago

We, a group of 2 and 3 people vid ited here for one night as it was conveniently situated for our day trek to legoland. We arrived early evening and were greeted with smiles and were booked in with ease. The rooms were very laid out and clean. My boys especially loved the shower which squirted them from all directions....

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Thank whomenoway
Bury St Edmunds, United Kingdom
Reviewed 1 week ago

Massively overcharged and still waiting for the credit 4 days later! Shower door wouldn't Close properly, held on by a rusty bit of metal! Mattress hard as a board. Room service staff very good, reception staff good, except for the ability to put the right figure into the card machine

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Thank 500iana
Sidcup, United Kingdom
Reviewed 1 week ago

Hotel was well located to Lapland and the nearby M3 and the reception at the hotel was good, the room was also good. But this is where it started to go wrong, first of all the shower in our room 212 and two other rooms was terrible and the bath was worn and old. The shower had no power and...

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1Thank jameselee2016
GM_Bracknell_Hilton, General Manager at Hilton Bracknell, responded to this review

Dear jameselee2016, Thank you for posting a review on this website - we always welcome feedback from our guests positive or negative - I was pleased to read overall you enjoyed your stay - I am sorry that your meal in the evening was not up to our normal high standards, I have passed your comments on to our head...

Reviewed 1 week ago via mobile

Stayed here on trip to Ascot. Hotel itself was nice. Rooms clean bed comfy. Breakfast was superb ! Excellent choice of food one of best buffet breakfast make you own waffles a nice touch. We eat in the hotel restaurant in evening. Could not fault service or the helpful staff who tried to cater for one of our party who...

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Helpful?
Thank Meme R
GM_Bracknell_Hilton, General Manager at Hilton Bracknell, responded to this review

Dear Meme R, Thank you for your wonderful comments regarding your recent stay at the Hilton Bracknell. I was so glad to read you had a hearty breakfast and yes the waffle maker is a huge success in the morning. I was a little concerned about your dining experience in the evening I will share these comments with our Head...

Doha, Qatar
Reviewed 2 weeks ago

Quality of service and standard of rooms were not what I expected from a Hilton Hotel. The Room service experience was poor as I had trouble getting someone to answer the phone and ended up calling the front desk who put me through. The food was over priced and of poor quality considering the cost. I also received and explained...

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Helpful?
Thank paulmrl
GM_Bracknell_Hilton, General Manager at Hilton Bracknell, responded to this review

Dear paulmrl, Thank you for your review on your recent stay, I was concerned to read your comments about the room service and the poor food quality. I have shared these with the relevant Heads of Department to action accordingly. glad you enjoyed the gym facilities. Hope to welcome you back in the future. Kind Regards Malcolm Allan General Manager

Orlando, Florida
Reviewed 2 weeks ago

We had to change rooms three times during our stay. The heating did not work properly until the third room. The heating system did turn off during the night and room was ice cold. Hotel staff explained that the heating system automatically turns off during the night and they have no control over it. Hotel staff is aware of this...

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Helpful?
Thank Sven L
GM_Bracknell_Hilton, General Manager at Hilton Bracknell, responded to this review

Dear Sven L, Thank you for taking the time to complete one of our surveys whilst staying with us recently. Your observations and opinions are appreciated as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests’ needs and expectations. I am truly sorry to have learned of your disappointing experience...

Reviewed 2 weeks ago via mobile

Myself and my partner stayed here for 1 night whilst moving into the area, great location and very clean reception area. Plenty of parking. The room however was very small, the bathroom had a shower not a bath. The room was very old fashioned and needed a lick of paint and an updated bathroom, there were tiles missing and chucks...

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Thank Xxkrissixx
GM_Bracknell_Hilton, General Manager at Hilton Bracknell, responded to this review

Dear Xxkrissxx Thank you for your comments regarding your stay, please accept our apologies for the condition of your bedroom I have asked our Head Housekeeper and maintenance team to look into your comments. We do action our guests comments so we can improve our standards. We look forward to seeing you again soon. Kind Regards Malcolm Allan General Manager

Reviewed 2 weeks ago via mobile

Well this hotel was ok , the entrance was lovely with big blue lights and a massive bar and friendly staff , Got the room key and went up to the room and it's like you travel back in time .. he room was so old fashioned and just bad , the bathroom door had chunks missing at the bottom...

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1Thank David C
GM_Bracknell_Hilton, General Manager at Hilton Bracknell, responded to this review

Dear David C, Thank you for your review regarding your recent stay, I was sorry to read your room was not to our usual high Hilton standards. I have asked the relevant Heads of Department to look in to this matter and action accordingly. We hope you return in the future. Kind Regards Malcolm Allan General Manager

Scarborough, Australia
Reviewed 2 weeks ago

A very good hotel in a ideal location for visits to Legoland. Facilities are good with a nice enough pool and reception bar area. Rooms were absolutely fine, well appointed and comfy. Breakfast was very good, plenty to choose from and all pretty tasty. Tarrant in the evening is very average and not cheap, probably worth driving a few minutes...

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Helpful?
Thank AndyP80
GM_Bracknell_Hilton, General Manager at Hilton Bracknell, responded to this review

Dear AndyP80, Thank you for your wonderful review on your recent stay with us, I will share these comments with the hotel team as it is always great to share good feedback with them. We look forward to welcoming you back in the not so distant future. Kind Regards Malcolm Allan General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Bracknell

Address: Bagshot Road, Bracknell RG12 0QJ, England
Region: United Kingdom > England > Berkshire > Bracknell
Price Range: $100 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Bracknell 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Hilton Bracknell Hotel Bracknell
Hilton International Bracknell
Bracknell Hilton International
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Bracknell staff and other travellers.
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Questions? Get answers from Hilton Bracknell staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no noise near any rooms so they are all good.”
 of 5 bubbles jameselee2016, 26 Nov 2016 | Read review
“Get a room facing away from the roads at the back of the hotel as it can get noisy.”
 of 5 bubbles MrPhileasF, 6 Nov 2016 | Read review
“Room at the end of a corridor is always good as far from the lift as possible and not on the main road side”
 of 5 bubbles chrissy063, 2 Nov 2016 | Read review
“Ask for a room without an interconnecting door.”
 of 5 bubbles LyndseyC78, 27 Oct 2016 | Read review
“Only stay in a refurbished room”
 of 5 bubbles LizH89, 26 Oct 2016 | Read review
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