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I booked an overnight spa offer to stay at the Hilton Cobham, with a 25min massage or facial, dinner and breakfast for my daughters 13th birthday, going with her friend and mum. - a lastmiunte.com offer.
When we booked in the lady on reception picked...More
Response from Malcolm A, General Manager at Hilton CobhamResponded yesterday
Thank you for posting such a delightful review following your recent stay with us. I am delighted you all had such a great time celebrating your daughters birthday and I have shared your wonderful feedback with all of the team.
We very much...More
Fantastic overnight stay which included a 25 minute treatment, 2 course dinner, breakfast and spa use. We had an amazing time. Great value for money. Beds are a nice size and very comfortable and soft with slippers and robe, tea facilities, iron and iron board,...More
1 Thank NDRT
Response from Malcolm A, General Manager at Hilton CobhamResponded 30 January 2018
Thank you for posting such a wonderful review following your recent stay with us. I really do appreciate you taking the time to share your experience and I have shared your wonderful feedback with all of the team.
We all very much look...More
Our rooms were lovely. Clean, spacious and the beds were comfortable. However the main reason we went was for a spa weekend. We had problems trying to get treatments so that was disappointing. Then the gym and pool were much smaller than expected. Sadly, in...More
Thank Samantha A
Response from Malcolm A, General Manager at Hilton CobhamResponded 6 days ago
Dear Samantha A
Thank you for taking the time to post a review following your recent stay with us. Whilst I am delighted you had a good stay and enjoyed the Hilton Breakfast I am sorry that our leisure facilities did not meet your expectations....More
Booked pamper break. Got to hotel had to wait an hour for room to be done. Half room wasn't ready. Went to spa. No treatments available for 2 weeks. Went to pool can't use pool to busy. Don't bother !More
Thank A TripAdvisor Member
Response from Malcolm A, General Manager at Hilton CobhamResponded 1 week ago
I was very concerned to read your review this morning following your recent stay as I can see you have left the Hotel feeling less than satisfied. I would really like the opportunity to contact you directly and would be grateful if you could e...More
We were there for dinner with a large group of people. With over 80 people dining at once, we wondered how the staff would cope and what the food would be like.
As it happened, the staff were very polite, efficient and attentive.
Thank David B
Response from Malcolm A, General Manager at Hilton CobhamResponded 2 weeks ago
Dear David B
What a wonderful review to share with my team this morning. I am absolutely delighted you had such a great stay with us this weekend, and we very much look forward to welcoming you back to the Hotel again soon.