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Bromsgrove Hotel & Spa

Expedia.comUS$38*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Bromsgrove Hotel & Spa
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1,171 Reviews from our TripAdvisor Community

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Showing 1,159: English reviews
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Reviewed yesterday NEW

We elected to stay here because of a nearby military reunion. The hotel appeared ideal despite the additional £10 per night per dog, and the £5 charge for parking in the hotel car park. The extra £7 for wi-fi in the room was not used because the 'free' wi-fi in the lobby didn't work and therefore it was assumed neither...

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Helpful?
Thank Deni D
Somerset
Reviewed 2 days ago NEW

Hotel is tired, which is not the end of the world but the staff (most not all) really don't seem to give a damn. Receptionists are particularly rude. Though the restaurant staff were very friendly and helpful. Sadly I would not choose to return as the receptionists were awful. In room wifi, which has to be paid for is painfully...

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Helpful?
Thank SquelchSomerset
Reviewed 1 week ago via mobile

Stayed one night and that was enough. Previously a Hilton and all they have done is change the name - rooms old and staid and from the 1980's. They charged for parking and shockingly for wifi in your room - £7:50 per device ! Even London hotels don't do that

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Helpful?
Thank Harryg1
Rama M, Manager at Bromsgrove Hotel & Spa, responded to this review

Dear Harryg1, Thanks for your feedback following your stay at the Bromsgrove hotel and Spa. I am disappointed in reading your feedback.The WIFI is free in all public area's should the customer choose to sit in the bar and lounge and there is an option of 2 times 20 minutes free to use in all bedrooms which gives the customer...

Reviewed 1 week ago via mobile

Checking in, the reception staff are very friendly but check in takes a long time compared to other hotels. Only one staff on at peak check in times! It is £7 per device per 24 hours to get WIFI in your room which I think is extortionate! Two people staying in a room with a phone and laptop each will...

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Helpful?
1Thank Lorcan K
Rama M, Manager at Bromsgrove Hotel & Spa, responded to this review

Hi there, Thank you for your feedback online. I am really happy to read you found all the staff helpful and polite. I shall certainly take your feedback on board with regards to check in with my Front office manager and do apologise. In reference to WIFI it is complimentary in the bar/lounge area should the customer use free WIFI...

South coast
Reviewed 1 week ago

Was a Hilton hotel a year or two ago but seems to be going down hill a little since being taken over. The staff are the same friendly, polite people but the general appearance of the hotel is beginning to look a little shabby. The rooms have nice clean bedding and towels but limited wifi, 20 mins free per device...

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Helpful?
Thank barrossa
Rama M, Manager at Bromsgrove Hotel & Spa, responded to this review

Hi There, Thank you for your feedback. I shall certainly pass on your feedback to all the relevant department but I am glad to hear you found the room to your liking. Why not look on our websites as there some deals online for future dates. Thank you once again. Kind Regards Rama

Royal Wootton Bassett, United Kingdom
Reviewed 1 week ago

Working in Bromsgrove and the Bromsgrove hotel was ideally located and within budget. This hotel used to be owned and run by Hilton. Apart from the cheap sign over the foyer and references to Brittania hotels, it looks exactly the same as a Hilton. I am sure I have stayed here before when it was a Hilton. First impressions when...

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Helpful?
1Thank Matt J
Rama M, Manager at Bromsgrove Hotel & Spa, responded to this review

Dear Matt J, Thank you for your online review and I shall certainly take on board the feedback you have provided. I am glad to hear the staff were friendly and helpful and I shall certainly pass on your feedback to the entire hotel team. Once again thank you for your feedback. Kind Regards Rama Mallya Manager

Epping, United Kingdom
Reviewed 1 week ago

I consider our stay here to have been very good value indeed. The room was clean and fresh (although the bathroom was a little dated - but still clean). It was a good size twin room, with two double beds. The television was a reasonable size, although the room tended to make it look a little smaller than it actually...

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Helpful?
Thank Robin D
Rama M, Manager at Bromsgrove Hotel & Spa, responded to this review

Dear Robin D, Thank you for your review. I am extremely happy to read your feedback and I shall ensure your feedback is passed to the entire team at the hotel. Why not visit our websites as there is some great deals online and don't forget your costume the next time you stay with us. Kind Regards Rama Mallya Manager

York, United Kingdom
Reviewed 2 weeks ago via mobile

Have stayed here many times but this is the first time since it has been a Britannia hotel. Walked into reception and it looked as nice as it always did but when we got into our room we noticed some changes. There was only one king size bed in a room that used to accommodate two kingsize beds so the...

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Helpful?
Thank Tracey R
Rama M, Manager at Bromsgrove Hotel & Spa, responded to this review

Dear Tracey R, Thank you for your review online. I am glad you have given us an opportunity after the takeover and rest assured nothing as changed including the room or the beds. Everything is still the same as when it Hilton.I have passed on your feedback to my housekeeping manager and she too joins me in passing our sincere...

U.K
Reviewed 2 weeks ago via mobile

Went here to have a birthday dinner and stay the night booked with Hotels.com went to check in only one room showed up on system instead of two, after phoning customer service things got sorted the staff were all great at the hotel. The rooms were large facing a garden courtyard. Used the leisure facilities all nice. Had a drink...

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Helpful?
1Thank moziz52
Rama M, Manager at Bromsgrove Hotel & Spa, responded to this review

Hi there, Thank you for review online and I am glad to hear you enjoyed your stay.I am happy to read your comment about the staff and I shall certainly pass on your feedback to them. Kind Regards Rama Mallya Manager

Reviewed 3 weeks ago via mobile

We found this hotel to be very quiet and relaxing with fantastic bar food. Leisure centre could have been friendlier but no other complaints! Oh yes except - parking costs! Why do hotel guests have to pay to park? Seemed rather unnecessary other hotels take it off the bill!

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Helpful?
2Thank Kitty M
Rama M, Manager at Bromsgrove Hotel & Spa, responded to this review

Dear Kitty M, Thank you for your feedback following your stay. I have passed on your feedback to my leisure centre manager and she too joins me in passing her sincere apologies. Kind Regards Rama Mallya Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Just 20 minutes from Birmingham Airport, the Bromsgrove Hotel & Spa offers an ideal location to explore the heart of England. Located half a mile from the M5 and M42, the hotel provides access to the beautiful Cotswolds region, Birmingham city center and shopping areas and picturesque Stratford-upon-Avon. With a bar, restaurant and Java coffee shop, 60ft indoor heated pool, fitness center and nearby golf course available, you may choose to simply relax and unwind at the hotel and the surrounding area. ... more   less 

Additional Information about Bromsgrove Hotel & Spa

Address: Birmingham Road, Bromsgrove B61 0JB, England (Formerly Hilton Birmingham Bromsgrove)
Region: United Kingdom > England > Worcestershire > Bromsgrove
Price Range: $65 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bromsgrove Hotel & Spa 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hilton Birmingham Bromsgrove Hotel Bromsgrove
Hilton International Bromsgrove
Bromsgrove Hilton International
Hilton Bromsgrove
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Questions & Answers

Here's what travellers have asked, with answers from Bromsgrove Hotel & Spa staff and other travellers.
16 questions
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Questions? Get answers from Bromsgrove Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if any rooms have been refurbished”
SquelchSomerset, 23 May 2017 | Read review
“Having a room on the Ground Floor was very helpful - and the leisure centre was at the end of the corridor.”
262robind, 12 May 2017 | Read review
“Can't recommend this place highly enough.We had a ground floor room near the swimming pool.No noise whatsoever!”
christinemQ7844SL, 23 Apr 2017 | Read review
“Check who is in the pool before use. Do not tip via bank card.”
STEVEN577333, 19 Apr 2017 | Read review
“Try another hotel!!”
Australia1959, 19 Apr 2017 | Read review
5 of 5
Expedia.com
US$38* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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