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    Mercure St Helens

    Linkway, St Helens WA10 1NG, England
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    Best prices for your stay
    2017-08-06 2017-08-07
    Savings alert: 11% below average rate

    The price you found is 11% lower than this hotel's average rate of US$73/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$65
    US$65
    US$65
    Traveller (63)
    Room & Suite (39)
    Dining (2)
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    Overview
    • Excellent22%
    • Very good34%
    • Average25%
    • Poor10%
    • Terrible9%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Aparthotel Adagio Liverpool City Centre
    516 reviews
    #29 of 97 hotels in Liverpool
     
    Premier Inn St. Helens (A580/East Lancs) Hotel
    276 reviews
    #2 of 3 hotels in St Helens
     
    Premier Inn Liverpool Rainhill Hotel
    248 reviews
    #1 of 1 hotels in Rainhill
     
    Premier Inn St. Helens South Hotel
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    #1 of 3 hotels in St Helens
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (459)
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    There are newer reviews for Mercure St Helens
    See the most recent reviews

    81 - 85 of 451 reviews

    Reviewed 8 January 2017 via mobile

    Stayed at Chalon court as we were attending a family party at the hotel. I agree with most of what has been previously written about breakfast and disinterested staff, it feels like they just can't be bothered. On booking we requested an extra bed for...More

    2  Thank chants10
    Response from Saurabh2107, Manager at Mercure St HelensResponded 10 January 2017

    Dear Guest, Thank you for your comments. Please could I ask that you contact me with your email ir telephone number then we can speak directly with regards to the above comments. I can assure you that the level of service you received is not...More

    Reviewed 5 January 2017

    We recently attended a family party here. We had a beat night the function room was lovely and the food was fantastic. Only complaint would be that there was no toilets in the function room you have to leave the room and find the toilets...More

    1  Thank jan b
    Response from Saurabh2107, Manager at Mercure St HelensResponded 10 January 2017

    Dear Jan, Thank you for your kind comments, I am so pleased you enjoyed your family party. Its always great to hear when someone has enjoyed themselves. We look forward to welcoming you back to Chalon Court Hotel. Kind Regards Jackie Moorbv

    Reviewed 2 January 2017 via mobile

    On arrival the toilet in our room was stained with someone's faeces. The bed looked as though the previous resident had just gotten out of it. The carpet was visibly soiled and dirty. At best it needed a good hoovering. The bar and food facilities...More

    3  Thank Fordj71
    Response from Saurabh2107, Manager at Mercure St HelensResponded 10 January 2017

    Dear Guest, Thank you for your comments, it saddens me to hear you left the hotel having had a negative experience. The level of service you received is not the usual standard of service and I am sorry if you were given this impression. I...More

    Reviewed 2 January 2017 via mobile

    Arrived and dropped our bags prior to attending a wedding and paid. Arrived back approx 11.30pm, went to room to find 5 glasses outside the room, good start!!! Went into the bathroom to find spit and phlegm in the sink, went down to the reception...More

    Thank Claire B
    Response from Saurabh2107, Manager at Mercure St HelensResponded 10 January 2017

    Dear Claire, Thank you for your comments. I have tried to contact you personally this week. I will try again tomorrow. Kind Regards Jackie Moorby aopm@chaloncourt.co.uk 01744 453444

    Reviewed 1 January 2017 via mobile

    Stayed here in December for two nights, a pleasant stay. Room was clean and cleaned during my stay. The only issue is that the reception was always quite busy and took a while to get seen. The reception staff were helpful though. I don't really...More

    1  Thank neisycat
    Response from Saurabh2107, Manager at Mercure St HelensResponded 10 January 2017

    Dear Guest, Thank you for your kind comments, it is always great to hear positive feedback. We look forward to welcoming you back to Chalon Court Hotel in the future. Kind Regards Jackie Moorby

    Aparthotel Adagio Liverpool City Centre
    516 reviews
    #29 of 97 hotels in Liverpool
     
    Premier Inn St. Helens (A580/East Lancs) Hotel
    276 reviews
    #2 of 3 hotels in St Helens
     
    Premier Inn Liverpool Rainhill Hotel
    248 reviews
    #1 of 1 hotels in Rainhill
     
    Premier Inn St. Helens South Hotel
    250 reviews
    #1 of 3 hotels in St Helens
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Business Centre with Internet Access
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$75 - US$159 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 84
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Expedia, Orbitz, Travelocity, Cancelon and Cheap Tickets so you can book your Mercure St Helens reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Merseyside >
    • St Helens
    • Also Known As
    • Park Inn By Radisson St. Helens Hotel St Helens ,
    • Park Inn Saint Helens ,
    • Park Inn St Helens
    Add Photo Photos
    Traveller (63)
    Room & Suite (39)
    Dining (2)
    Hotel & Grounds (33)
    Bathroom (9)
    Nearby
    Sponsored by:
    Premier Inn St. Helens (A580/East Lancs) Hotel
    276 reviews
    2.90 km away
     
    Aparthotel Adagio Liverpool City Centre
    516 reviews
    16.84 km away
     
    Premier Inn St. Helens South Hotel
    250 reviews
    3.54 km away
     
    Premier Inn Liverpool Rainhill Hotel
    248 reviews
    4.78 km away
     
    Nearby Restaurants
    Colours Restaurant
    180 reviews
    .33 km away
    The Chinese Buffet - St Helens
    661 reviews
    .24 km away
    Vigour Kitchen & Juice Bar
    18 reviews
    .26 km away
    Caffe Nero
    25 reviews
    .33 km away
    Nearby Attractions
    The World of Glass
    302 reviews
    .09 km away
    Theatre Royal
    120 reviews
    .49 km away
    North West Museum of Road Transport
    59 reviews
    .63 km away
    The Citadel
    44 reviews
    .31 km away
    Ask a question
    Questions & Answers
    Sarah Y
    25 May 2017|
    AnswerShow all 2 answers
    Response from Sandra K | Reviewed this property |
    I believe if memory serves me correct pool closes fairly early ie 8pm, gym same time I suspect though in all honesty I never had time to use, arrived too late and left early!
    0
    Votes
    JKL987
    22 April 2017|
    AnswerShow all 4 answers
    Response from strutking | Reviewed this property |
    I have to agree, staff are absolutely brilliant. It comes down to management who in my eyes do not have a clue. I see them regularly asking staff how or wot to do.
    1
    Vote
    j0ananderic
    12 September 2016|
    AnswerShow all 4 answers
    Response from Saurabh2107 | Property representative |
    Hi you don't have to book this and it is 14.95
    0
    Votes
    Room Tips
    "Book somewhere else"
    Read review
    "Don't go there till they get the air con fixed"
    Read review
    "views on the odd numbered rooms - top floor provided air con working"
    Read review
    "Rooms 101,102 & 207 very good & comfortable"
    Read review
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