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Premier Inn St. Helens (A580/East Lancs) Hotel

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Premier Inn St. Helens (A580\/East Lancs) Hotel
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258 Reviews from our TripAdvisor Community

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Showing 258: English reviews
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St Helens, United Kingdom
Reviewed 2 days ago NEW

I attended a meeting here last week and the meeting rooms were in the basement. I am a blue badge holder, no lift that we knew about or could see. Disabled toilet was locked several times as we were told other members of the meeting were using it and it is for disabled people only! I asked receptionist how does...

Thank dee542017
David A, Manager at Premier Inn St. Helens (A580/East Lancs) Hotel, responded to this review

Dear dee542017, Firstly thank you for your feedback, it is always good to hear back from our guests on both positive and negative fronts. As you say the meeting rooms are on the lower ground floor, there is an entrance down there via a ramp, the receptionist would have opened this entrance for you if you asked. As you say...

Halifax, United Kingdom
Reviewed 1 week ago

A warm welcome and our room had a view of a lake. Very quiet and peaceful. The room was spotless and a lovely modern bathroom. The staff were very helpful about eating places in the area. Whilst there is a Toby adjacent there is also a Flaming Grill pub and a Chinese restaurant within a 5 minute walk. Car parking...

Thank Joan W
David A, General Manager at Premier Inn St. Helens (A580/East Lancs) Hotel, responded to this review

Dear Joan W, Many thanks for your lovely review, and I am glad your stay was a brilliant one, the lake rooms really do offer a great view of Carr Mill Dam! We hope you enjoyed the cycling and we would love to welcome you back in the future!

Dumfries and Galloway, United Kingdom
Reviewed 2 weeks ago via mobile

Cannot fault this hotel. Buisness as usual for Premier Inn..big room..comfy bed..great dining next door for a carvery. Staff great and happy. Ideally located for bus route into Skelmersdale..Wigan..St Helens and Liverpool. Also great access to motorways.

Thank howarpa1
David A, Manager at Premier Inn St. Helens (A580/East Lancs) Hotel, responded to this review

Dear Howarpa1, Many thanks for your 5 star review, we are very glad you enjoyed your stay and we hope to welcome you back to St Helens (A580/East Lancs) soon!

Glasgow, United Kingdom
Reviewed 3 weeks ago

Comfortable bed, spotless and modern room. Stayed 2 nights. This hotel was like a palace compared to a hotel (which I shall remain nameless) that we should have been staying in. Very welcoming and helpful receptionist. Yes I would recommend staying here. Handy for the bus into the town.

Thank NefertariEgypt
David A, Manager at Premier Inn St. Helens (A580/East Lancs) Hotel, responded to this review

Dear Neferatari1, Many thanks for your kind words, we are very happy that you enjoyed your stay and we hope to welcome you back in the near future!

Carlisle, United Kingdom
Reviewed 9 February 2017 via mobile

Stayed here for 4 days with work , the staff were so amazing and helpful in every way and the rooms are cleaned to a high standard. I Would highly recommend this hotel to anyone staying for business purposes .

Thank KARISmia
David A, Manager at Premier Inn St. Helens (A580/East Lancs) Hotel, responded to this review

Dear Karisstu, Your review makes for great reading, and we are glad we made your stay so great! Thanks again and we hope to see you in the not to distant future!

Southern UK
Reviewed 8 February 2017

Stayed here for 2 nights. Six of us in 3 rooms. Cannot fault the place. Check in and out was easy. Staff very friendly and helpful. Breakfast was in the Toby Inn Carvery next door as was evening meal. Was ok food but drinks a bit expensive. Room clean and adequate. Free WiFi (upgrade payable) Staying there again in March...

Thank nosmo01
David A, Manager at Premier Inn St. Helens (A580/East Lancs) Hotel, responded to this review

Dear Nosmo01, Thanks for your kind words, we were happy to see your stay was a great one, and we look forward to welcoming you back in March!

Nottinghamshire, United Kingdom
Reviewed 15 January 2017

Checked back into Premier Inn St Helens. This morning we changed rooms as I didn't sleep with the constant banging of doors and paper thin walls. Will see what this room brings tonight. Last night was no better I could hear the people in the adjoining room talking to the early hours of the morning. Then a short while after...

Thank Tina I
WhitbreadHotels, Premier Inn Team at Premier Inn St. Helens (A580/East Lancs) Hotel, responded to this review

Hi Tina Thanks for taking the time to review your stay at St. Helens, Premier Inn. It's such a shame to read that a variety of noise disturbed you throughout your stay. This is far below our usual standards and we'll be sure to pick this up with the hotel management team so we're able to aim to improve our...

Newcastle upon Tyne, United Kingdom
Reviewed 5 January 2017

Clean with very friendly staff always smiling hotel very well placed for all the usual points of interests a big plus is the lake very nice for a walk round especially in summer it takes about 1 hour to walk round could be longer if you want it to be all in all a good location

Review collected in partnership with premierinn.com
4Thank stevewG373BT
Kingston-upon-Hull, United Kingdom
Reviewed 20 December 2016

Prefect stayed four times can't praise it enough from the room to staff tea and coffee in the rooms really clean The Toby inn next door is brilliant breakfast all you can eat Carvery really yummy great value Staff really nice too

Review collected in partnership with premierinn.com
1Thank lynn s
A TripAdvisor Member
Bangor, United Kingdom
Level Contributor
20 reviews
19 hotel reviews
11 helpful votes
Reviewed 15 December 2016 via mobile

Really easy check in and the receptionist was helpful. The room was really comfortable. Tea and coffee facilities in the room was great. Breakfast is at the Toby carvery which is just next door and has great selection.

1Thank A TripAdvisor Member

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Near Premier Inn St. Helens (A580/East Lancs) Hotel


  • Restaurant
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Situated next to the East Lancs Road (A580) we are a family friendly hotel, with various rooms types to suit all needs and the team have excellent knowledge of the surrounding areas, we have 26 rooms with a great view of Carr Mill Lake, which are available on request and subject to availability. We have fantastic links to both Liverpool & Manchester and easily accessible to and from the M6 Motorway. We are 4 miles from Haydock Race Course, 5 miles from the Three Sisters Racetrack. St Helens A580 East Lancs Premier Inn is close to the town centre were you will find numerous shops, bars and restaurants, and fantastic transport links to popular destinations. ... more   less 

Additional Information about Premier Inn St. Helens (A580/East Lancs) Hotel

Address: Garswood Old Road | East Lancs Road, St Helens WA11 7LX, England
Region: United Kingdom > England > Merseyside > St Helens
Price Range: $77 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn St. Helens (A580/East Lancs) Hotel 3*
Number of rooms: 44
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn St. Helens (A580/East Lancs) Hotel staff and other travellers.
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Questions? Get answers from Premier Inn St. Helens (A580/East Lancs) Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seem ok but theres a reservoir/lake on one side so view was really nice.”
 of 5 bubbles nosmo01, 8 Feb 2017 | Read review
“I was in 204”
 of 5 bubbles Latin1954, 14 Oct 2016 | Read review
“Even numbered rooms overlook the lake.”
 of 5 bubbles lynn1409, 4 Feb 2016 | Read review
“Ask for a Lakeside view.”
 of 5 bubbles Pimpey, 30 Jan 2016 | Read review
“Ask about the Toby Inn next door”
 of 5 bubbles CYMAZ, 23 Jul 2015 | Read review
5 of 5