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Everyone needs a place to lay their weary head. For travellers visiting Mactan Island, Solea Mactan Resort is an excellent choice for rest and rejuvenation.
As your “home away from home,” the resort rooms offer a flat screen TV, a refrigerator, and air conditioning, and getting online is easy, with free wifi available.
Guests have access to room service and a concierge while staying at Solea Mactan Resort. In addition, Solea Mactan Resort offers a pool and free breakfast, which will help make your Mactan Island trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
If you like Asian restaurants, Solea Mactan Resort is conveniently located near Lantaw Native Restaurant and Fiji Restaurant.
Solea Mactan Resort is sure to make your visit to Mactan Island one worth remembering.
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Solea Mactan Resort is often celebrated for its fun atmosphere and scenic location, alongside a variety of pools and a water park that are a hit with many guests. However, some have noted inconsistencies with service and cleanliness, which could mar the experience.
Despite the general appreciation for the clean rooms and engaging activities, the resort has received criticism regarding its value, with travelers mentioning high costs and unexpected charges. The resort's location garners mixed reviews, with its proximity to certain activities being a plus for some, while others find it inconveniently isolated from alternative dining options.
Location
Inconvenient
Atmosphere
Lively
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed
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Negative; - Housekeeper is not professional enough. - Resorts Transportation is very hard so you need to have your own Car or have booked a Uber or Grab. - Smoking area is not that good especially when it’s raining ( They should atleast put some sheds) - Room was not what I’m expecting especially I chose to be in the Garden rooms Behind the Spa to have a very peaceful stay, my room smells like it was been abandoned, the toilet is filthy, the shower heads had some crystallized water proof that it’s not that cleaned very well. - Telephone Operators often failed to relay my instructions to the room service. - Room service during night time will take longer to deliver your orders, one time I just ordered a beer but it took almost an Hour or more to be delivered. - I always order a Pumpkin Soup ( It was really good) the only thing I’m concerned about is the bread they used to serve you the soup is very not worthy it can just Absorb all the soup and the time it will be deliver you can just have a small amount of soup. ( I preferred the usual Soup Bowls than the Bread bowls they’re using. - Spa staffs is not that friendly, not very approachable.
Positive; - My rooms location is Top Tier, very peaceful, the ambiance is so excellent, If you want to experience the Villa Type of stay and rooms I highly suggest to choose garden rooms. - Business trip friendly the WiFi is great, the quietness of the area is very good especially like us who always have a business meeting every morning. - Pool in front of our rooms is very great cause it will make you feel like it was only Exclusive for you. - Room Service is very good most especially during Brunch time, My guy Blance took really good care of serving us despite the distance from our room until to the main building. - I will just commend My guy Blance to his dedication to his job, the positivity he spreads every morning he delivered to me my ordered breakfast with a very bright smile and very light Aura he has, I highly appreciate every time he asked how my night or day went. He really knows what’s my order is, what I need with my order. He’s a great guy cause he will just greet the gardeners everytime with a smile also. - The food is excellent they always give me what I wanted or requested with my order and for me it’s very important. - The beach area is very good especially if you want to just have a walk or look for beach to relax. - Also I ordered a Cocktail from the bar the cocktail was very good and perfect kudos to bartenders Kahim and Anthony for always making my drink so perfect and good.
But overall, Solea Is a very great place to stay with most especially if you are together with your family and friends. Everyone also in the resort will just greet you.
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Date of stay: July 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The rooms we booked were not the rooms we got. There were water leaks around the toilets, sadly the fridge was empty. The activities on the resort were all once off and not included in the overall experience. We expected that all the resort activities would be included for those prices. It was extremely difficult to get a taxi from the Hotel and the prices that the taxi's charged were never the same and sometimes ridiculous.
Upon arriving I was moved to a different floor and a different room which was upsetting. After cleaning of the rooms we hoped that they would've refilled the coffee sachets.
The location of the resort was ideal but the lack of and prices of transportation ruined it. The beach was somewhat beautiful sadly there was a lot of wood and broken of plants floating closeby the beach.
The staff were professional and the service was excellent and friendly. The WiFi in the Hotel was weak and disconnected a lot, we had to use our own data. The TV provided on the room was quite small and at night half of the channels did not work or the image quality was bad.
It would have been nice if there were some books or board games in the rooms. Though by far the biggest disappoinment was that the swimming pools closed at 9.00PM, why were we treated like children at a Holiday Resort which we paid for?
There were clear rules about no smoking and the fines attached to it, though I did not spot a single area where we could Vape or Smoke, not even on the beautiful sky bar.
All and all it was a great experience, I'd recommend to make extra sure when checking in about the fine details so that your overall trip won't be ruined by unnecessary pettiness.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Confirm with the Hotel on email that the room(s) that is being booked will be the room(s) received.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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The resort was literally "extreme" in the sense that they commit a mistake but make up for their mistakes. So on the first night, our food took forever to prepare like more than an hour. My little boy already cried out of hunger. They gave lots of free food. The water in the shower was flooding the sides, so they transferred us to another room. The next day, our room was not cleaned, so they sent 2 cleaners in the evening. The Aircon leak was fixed but leaked again. The breakfast buffet took time to be replenished but all the staff kept dropping by asking if we wanted hot chocolate or coffee. The location is far from other restaurants or other places to eat so you're stuck there. Food was great. The place was great but some swimming pools had murky water. It was a great place to visit. All the staff were friendly but there was a newbie who required more orientation 😂
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Date of stay: June 2024Trip type: Travelled with family
Room Tip:Bring snacks!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
First thing we noticed was the door to the comfort rooms in the hotel are full glass door with no locks! And the side wall of the shower is clear glass as well; though there's roller shutter blinds on the bedroom side, one can still easily peek through while someone is taking a shower. It may appeal to intimate couples, but to families with kids & even relatives, it brings up major privacy issues! (Who the hell designs comfort room doors with full frameless glass? It's also a safety issue as well.) It's noticeable that there used to be a lock in the glass, but through time they probably have been broken/detached and were never replaced. The management should replace the comfort room doors with a solid-framed door with a durable lockset (it can still have glazing). This is also the same case in the comfort rooms by the pool - same frameless glass with no locks on all doors.. Also, we've noticed areas that have major safety issues. The pools by the restaurant have no water, and there's not even any guardrail or barrier to keep people from falling over! (there's an outdoor patio with tables & chairs just by the empty pool!) The steps to the pool from Reception have high & varying steps and with no guardrail or handrail at all! and there's uneven steps beside the pool without water. It should never pass safety; it's an accident waiting to happen. The management should take safety & privacy issues seriously. All these we noticed within just 1 hour of entering the premises. Due to these, we believe it's not worth going back to the place. There are other hotels & resorts with the same cost but are more safe & respects privacy.
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Date of stay: January 2023
Value
Service
Sleep Quality
Room Tip:Choose seaside rooms for better sea views (than garden or pool view); but they cost a little bit...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I checked in at 2pm (check in was 3pm) and was told to come back at 3pm, room still not ready and came back at 4pm and was told our room was at the Spa area (away from the main resort). As I have two small children (3 and 4) and a 78 year old I asked for closer room. I was told this would cost an extra 300 peso per night, per room as I booked via Agoda. The only reason I booked via Agoda was because their website had no rooms available, I tried to book via messenger directly but it took 48 hours to confirm the booking with confirmation received at 7pm the night before my expected stay. I didn’t want to miss out on a room so I booked online. Messenger replies were taking 24 hours to respond. I would have cancelled my booking then and there if I could have but Agoda had a no cancellation policy (I didn’t expect so many issues!) We ate at the restaurant while we waited, the fries came with an orange sauce on them that the kids didn’t like (not mentioned on the menu), when I asked for plain fries I had to pay extra because our fries were already portioned. It doesn’t say that there is an additional cost for the kids playroom or inflatable pool facilities, only “ he convenience of watersports equipment rentals, canoes and water park provided.” I find this very deceiving or maybe that’s the norm here. After our 78 year old guest fell asleep in the foyer waiting, we were finally provided a new room closer (due to the issues with our booking). Agoda also doesn’t mention that the resort is under renovation. The rooms and foyers are worse for wear, towels stained and dirty looking and the resort is under renovation with pools empty and dirty, stagnant water right next to a meal area. Our room view looks into a dilapidated maintenance area. I could take more photos but honestly I just need to make the most of this stay. Consider this post my vent. Let’s hope it improves from here but now we’re taking our family to the pool with no sunlight. I should have listened to my friend’s advice and read previous comments and stayed elsewhere..
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were a big group of around 18 pax spread across 5 rooms. 4 rooms were in the second floor and we initially had a good nights rest. By the second night however, there was a consistent thud that started from 10PM. We couldn’t sleep, by 11, we called the front desk. We were told the pool was being repaired but they will stop it. By 12, it started again, we would call and they would stop only to start after a couple of minutes. By 5 AM I went down to the front desk and demanded for restitution. It was totally unacceptable they a resort in the business of rest and recreation was depriving us of our sleep. They didn’t allow any repairs the following night and offered to move us to another room. The front desk was apologetic and accommodating but really management shouldn’t allow bookings in areas where they expect or have works planned. For this, I rate the hotel 3 max.
Rooms are good looking but bathrooms need better cleaning. There is a funky smell from the sewer too.
Breakfast can get crowded and while al fresco dining would have been ok, there we big flies are, it was just gross!
Grounds are well maintained but the pools aren’t.
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This resort has great potential but ultimately falls short. Having stayed at several resorts in the Philippines, I regret to say I cannot recommend Solea.
Room: I was assigned a city-view room, which overlooked a nearby residential area with native housing. Unfortunately, this came with a lot of noise from roosters, which started crowing loudly at 5:00 AM—a “natural alarm clock” for those who aren’t looking to sleep in. The room itself was very standard and clean, but the shower head in the bathtub lacked a proper holder, leaving it to dangle awkwardly. The water was warm but never truly hot.
Food: I must commend the breakfast buffet, which was well-stocked and offered quality food. However, my experience with the other dining options was disappointing. Many items on the menu were unavailable or out of stock. For instance, I attempted to order a special dish from the menu provided, only to be told it required a 5+ hour pre-order. This crucial detail was not listed on the menu, leaving me frustrated. For the Philippines, the food and drink prices were also notably high.
Waterpark: The waterpark is arguably the resort’s standout feature. The pools and water facilities were excellent, and I thoroughly enjoyed hosting one of my employees and his family here. It was the highlight of our stay.
Customer Service: One major issue occurred during checkout. My wife was charged PHP 300 for a missing keycard, which we are certain was left in the room. It felt like a petty money grab, as the card may have been overlooked or taken by staff. Either way, this left a bad impression at the end of our stay.
Conclusion: While the resort has some redeeming qualities, such as the waterpark and breakfast buffet, the overall experience was marred by poor service, maintenance issues, and unreasonably high food and beverage prices. With better attention to detail and guest satisfaction, Solea could realize its potential, but for now, I would advise looking elsewhere.
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Date of stay: January 2025Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had our best accommodation at Solea last week. Me and my friends decided to have summer outing and spend overnight to relax and skip the chaotic world that we are living (especially from work). Solea became our stress reliever and they have a lot of activities that you may enjoy beyond expectations. Referring to water activities that gives us wonderful experience (aquaventure with big bucket of waters, inflatables, stand up paddle and kayaking), and the foods are worth it. We are so welcomed by the staffs and they are so kind with smile on their faces 🥰. Guest Services are well accommodating specially for our concerns, they assisted us well and provided our request in less than 10 minutes. Already recommended to each of our families and will be visiting again soon.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is a hit and miss. It does not provide equal treatment to their guests. The reception and concierge are not welcoming and accomodating. Only the restaurant waiters and staff as well as the housekeeping are the helpful personnel of the hotel. Even the guest relations on the FB account are not responsive and slow in attending to concerns.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:The location is far from restaurants so you may need to have a budget for food to eat inside the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had our family vacation in the Philippines for 10 days and 4 days of that was in Solea Mactan, Everything was great upon our Arrival from the Security in the front up until to the Front desk they we’re all welcoming and approachable. We booked Deluxe room and to our surprise it’s way too spacious for it, although the bathroom is not that great but it’s fine. The food during our dinner and breakfast was absolutely delicious. The staff of the restaurant is very accommodating and very energetic specially during breakfast. Although the one receptionist during our dinner might having a rough day she was not that welcoming to us. Special mention to the restaurant staff who accompanied us,Mia, Rey, Jham, Marga, Rogie. They’re Inroom dining was great too we preferred eating in our room during lunch, food is great the Texas Sandwich and Salads, our server was Blance who’s very professional and generous, also to Jansen who always light up our moods due to his very Energetic personality. The only thing we didn’t like was those lifeguards who keeps staring on my wife and daughter that makes them uncomfortable and to this one server also who delivered our breakfast during our last day in our room a young looking guy who stares and looks like he was hitting to my daughter very unprofessional. But overall our stay was memorable and great we will surely comeback on February next year for our Anniversary.
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Date of stay: October 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We travelled with 20 people and had a lot of luggage. Our luggage was left on trolleys in the lobby area. It wasn't very secure and I was concerned about it. The room we stayed in was a good size and had plenty of space for a few suitcase
Depending on what your package or accommodations you have through the hotel/ resort. J would definitely call the resort and talk with a representative about it. Have a awesome time. 👌
There are more places to choose from in the Cordova area.
PRICE RANGE
C$104 - C$140 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasCebu IslandMactan IslandCordova
NUMBER OF ROOMS
239
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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