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Carbon Hotel - Different Hotels

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#1 of 11 Hotels in Genk
Certificate of Excellence
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303 Reviews from our TripAdvisor Community

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Reviewed 3 weeks ago via mobile

Revisited Gusto after a 6 year break and delighted to report that food/service/ambience still fantastic. Always had fond memories of the place and so pleased that it's still on top of its game. Excellent.

Thank Andros S
Different H, Front Office Host at Carbon Hotel - Different Hotels, responded to this review

Dear Mr. Andros, Thank you very much for this nice review. We are glad te hear that you enjoyed your time at Carbon! Hopefully until a next time! With Different Regards, Robin Carlucci Carbon Hotel Guest Loving Front Office Host

Rio Grande, Argentina
Reviewed 4 weeks ago

This hotel it's very modern, you can see they put a lot of detail in interior design and the location it's perfect, just across the street from the rail station and very close to shops and restaurants. I stay for three nights, the room was very quiet and the design of the room was very nice and functional. Breakfast was...

Thank Aronislao
Different H, Front Office Host at Carbon Hotel - Different Hotels, responded to this review

Dear Aronislao, thank you very much for your kind review. We are happy to hear that you were able to enjoy your stay with us. We hope to see you again soon! With Different Regards, Robin Carlucci Carbon Hotel Guest Loving Front Office Host

Reviewed 18 March 2017

good modern room ,with bathroom with shower and bath. nice bed ,there were now towels ,had to call to get them. beautiful sauna on 5 th floor steambath ,good service staff in the restaurant dont now how to treed a paying guest , all oke ,just not the value for the money you pay .may be if you get a...

Thank Nick M
Different H, Front Office Host at Carbon Hotel - Different Hotels, responded to this review

Dear Nick, Thank you for taking the time to write this review, we appreciate it when our guests share their experience with us. We are glad you liked our hotel and especially our Spa. The other facts you pointed out will certainly be discussed internally so we can improve on this aspect as well. Thanks again and we hope to...

Brussels, Belgium
Reviewed 5 March 2017

Very overpriced resurant, terrible staff. Rude. Food good but not worth the price especially for Genk. Breakfast was not good at all very basic and limited. Spa basic and small. even if you psy to use it and have treatments they still charge you 9 euro for slippers. Nice staff. Hotel is Missing the finer details to be charging these...

Thank Claire C
Different H, Front Office Host at Carbon Hotel - Different Hotels, responded to this review

Dear Mrs. Claire C, Thank you very much for sharing your experience with us. We are always happy if our guests take the time to let us know what they think about our hotel. This is the only way we can truly improve! We are aware that our hotel needs some revision on the smaller details and we are currently...

Reviewed 8 February 2017 via mobile

I spent one night in the Carbon hotel as it was nicely situated for my business purposes. The hotel is very stylish and elegant, the room was HUGE and had a lovely big bath tub in it. Toiletries seemed of high quality. Breakfast was nice but a bit modest for 19e - I would have expected more choice for the...

Thank Jaana C
Different H, Front Office Host at Carbon Hotel - Different Hotels, responded to this review

Dear Jaana, Thank you very much for sharing your experience at the Carbon Hotel. We know there are some details we can still improve on but we are glad that you enjoyed your overall stay with us. We hope to welcome you once again! With Different Regards, Robin Carlucci Guest Loving Front Office Host

Westerlo, Belgium
Reviewed 29 January 2017

Stayed here for one night. Unfortunately the bar was closed before 18 PM due to a private party. The rooms are very nice, very modern design with all facilities you need. These are definitely not standard rooms like you find in other hotels. This time I had no time to visit the spa in this hotel, but is well worth...

Thank Gert3107
Leuven, Belgium
Reviewed 6 November 2016

Stayed here with family for two nights but wasn't impressed at all. Altough the hotel looks nice and trendy on first sight, you soon discover lots of defaults. The rooms are spacious but very dark. The design is maybe nice but why there is no towel rack is a complete 'not done' Our safe didn't work either. You soon get...

1Thank WimLeuven
Heidelberg, Germany
Reviewed 4 November 2016

We were here for just one night and arrived very early at 10am (check-in is after 3pm) but the very kind receptionist made every effort to find us a room nonetheless, it even included a free upgrade. We really appreciated this unannounced early check-in. The room was spacious and stylish, yet a bit "dark" but we liked it. The half...

1Thank leolimoncello2003
Siggiewi, Malta
Reviewed 3 November 2016

Very modern and comfortable place to stay in Genk. Very spacious, clean and convenient rooms. Good restaurant service. Only criticism is that the spa services are maybe priced too high for hotel guests. Yet a breath of fresh air in the hotel industry, keep it up.

1Thank BernardVassallo_4
Reviewed 15 October 2016

I've stayed in the hotel couple of years ago when it probably must have just opened and I remember that I loved it then. Well only after two years things have gone slightly down hill. I will start with the positives - front of house team (reception, bar and waiters staff) extremely polite and helpful. Rooms haven't changed and It's...

2Thank Krasina M
DifferentHotels, Manager at Carbon Hotel - Different Hotels, responded to this review

Hi Krasina, Thank you very much for your feedback. What a pity that your room was not clean, this is unacceptable! I will discuss this with our housekeeping. Please contact me if you want to come back (s.biesmans@differenthotels.com). Different regards, Sonny Biesmans Guest Loving Assistant Manager

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  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Carbon: Carbon is found in the food we eat, the clothes we wear, the cosmetics we use and the fuel in our cars. Carbon is the 6th most common element in the universe and a major building block in the chemistry of life. In Genk, it has an additional meaning: it is the name of a chic and stylish official design hotel that offers a complete range of services and facilities under one roof. Carbon Hotel is also a showcase for the talents of Limburg designers, who have conceived a harmonious blend of originality and luxury. Carbon Sleep: All 60 guest-rooms have a view on the exclusive roof garden and invite you to relax in style. Each room provides a luxurious bath or shower unit, R(ed) G(reen)B(lue) lighting system, an iDock, free internet and a minibar. Carbon Meet: Carbon has two unique meeting rooms, an exclusive boardroom and a VIP room. Meetings can be combined with a drink at the impressive roof garden. Gusto: Enjoy the innovative Gusto restaurant with its exclusive wine and champagne bar. Delicious dishes are combined with an excellent selection of new world wines. The chef works with regional ingredients to create contemporary flavours. Carbon Taste won the 2008 European Interior Design Award in London. Carbon Sense: Need to relax? Our team is delighted to welcome you to Carbon Sense: a fully integrated city spa on the top floor of this design hotel. Here you can unwind in the bathhouse or enjoy a relaxing treatment. Practical Information: You can park your car in the Q-Park, located underneath the hotel. Price: € 12,- per 24 hours. The main station is within walking distance. For more information, route description and to make a reservation, go to carbonhotel.be. ... more   less 

Additional Information about Carbon Hotel - Different Hotels

Address: Europalaan 38 | 3600 Genk, Genk 3600, Belgium
Region: Belgium > Flanders > Limburg Province > Genk
Price Range: $162 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carbon Hotel - Different Hotels 4*
Number of rooms: 60
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Also Known As:
Carbon Hotel Genk
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See which rooms travellers prefer

“4 th floor”
Q5135IZnickm, 18 Mar 2017 | Read review
“Check how clean the room is before you settle.”
krasinam2014, 15 Oct 2016 | Read review
“don't stay there”
garry5dennis, 31 Jul 2016 | Read review
“All our rooms were quiet, warm and peaceful but check the bathroom door. Very annoying.”
311Kel, 17 Mar 2016 | Read review
“Don't go there”
Geert76, 12 Jan 2016 | Read review
5 of 5