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Mercure Marne la vallee Bussy St Georges

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44 boulevard Antoine Giroust Marne la Vallée, 77600 Bussy St Georges, Marne-la-Vallee France
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (222)
Room & Suite (77)
Dining (17)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 21-03-12 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Marne la vallée Bussy St Georges
Updated 21-03-12 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 6 hotels in Bussy St Georges
Location
Cleanliness
Service
Value
Travellers' Choice
This hotel is ideally situated, just 5 minutes from Disneyland Resort Paris and 35 minutes from downtown Paris, directly opposite the train station. It is a 5 minute drive to the Val d'Europe shopping centre and La Vallée outlet Shopping Village. It's convenient location near to the A4 allows quick access to Porte de Bercy, Orly and Charles de Gaulle airports. The comfortably furnished and soundproof rooms all come with an en suite bathroom with a hairdryer and separate toilet. Further fittings include a direct dial telephone, satellite TV and a WiFi Internet connection.
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Full view
Property amenities
Car park
Free High Speed Internet (WiFi)
Bar / lounge
Billiards
Board games / puzzles
Babysitting
Indoor play area for children
Pets Allowed ( Dog / Pet Friendly )
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Wine / champagne
Vending machine
Kids club
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Safe
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, French, Spanish, German

Location

Full view
70Somewhat walkable
Grade: 70 out of 100
30Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
898Reviews32Q+A30Room tips
Traveller rating
  • 249
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  • 160
  • 57
  • 26
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Popular mentions
Saia khalid wrote a review Jul. 2020
London, United Kingdom1 contribution1 helpful vote
I recommend this hotel especially if u r goin to Disneyland. It was neat and clean hotel with peaceful environment. But there was only one issue not everyone knew english in the staff.. but I will recommend this hotel
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Date of stay: November 2018Trip type: Travelled with family
1 Helpful vote
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Response from Jérémy Vivet, General Manager at Mercure Marne la vallée Bussy St Georges
Responded Jul. 9, 2020
Dear SunnyAdil03, We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the speaking, we are nowadays trainning our staff to improve their english. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Jeremy V - General Manager
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Hubert_wawPL wrote a review Mar. 2020
144 contributions36 helpful votes
Nice hotel with great location close to RER station. 5-7 minutes to Disneyland and 45-50 minutes to city centre. Rooms are small but clean and quiet.Breakfast is very good and everyone will find something to eat that suits their taste.Overall quality/price ratio and location are the best features for recommending this hotel as a base for trips to Paris and Disneyland.
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Date of stay: August 2019Trip type: Travelled with family
1 Helpful vote
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dinnerateight wrote a review Dec. 2019
Broadstairs, United Kingdom45 contributions101 helpful votes
My partner and I have never experienced such rudeness from a hotel staff member in our entire lives. We are Brits, and for some reason, they didn't want to give us the code to the underground carpark whereas the French guests we met had it (who kindly let us back in on the second night) We were buzzing and buzzing to be let in on the intercom for about ten minutes We tried ringing the hotel reception desk-no pickup. When we eventually were let in by other guests we noticed reception was empty and we aksed why we were not given the code and why did they not buzz us through as in the previous night. The lady with no apology and a response that didn't add up said "Oh when the night manager's on I'm not allowed to let people in for security reasons". We said but you let us in last night. "That's because the night manger wasn't on". Yes he was as it was the same bloke sat there who we asked about the reserved parking spaces the previous night. She got so argumentative and no chance of even a hint of an apology. Now we know why she didn't want to pick up the phone, could probably see us on our mobile through the CCTV stuck outside. We are members of the accor group and have stayed with Mercure across Europe and the UK and are given complimentary drinks vouchers. However every evening we tried to use them, we were told the bar was closed. "11.30 it closes at 11.30" the receptionist repeated even though we explained to her that it wasn't actually 11.30 yet. Then "oh barman he's gone home. He had to go." On the second night of hearing this, we asked why we were told we could use the bar until 11.30 when it was always shut. The same woman replied with no apology yet again, just "the strike!" Again we asked why if this strike had been going on for weeks and weeks were we told the bar would be open. No explanation. No exchange of the drinks for extra accor points instead either. To add insult to injury, when we paid upon checking out, they decided to slap an extra €40 on to the pinpad of the card machine instead of the number on our bill. We have been led to believe that this was vindictive as opposed to a genuine mistake, given all the rudness we'd experienced before.
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Date of stay: December 2019
Location
Cleanliness
Service
4 Helpful votes
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Response from Jérémy V, General Manager at Mercure Marne la vallée Bussy St Georges
Responded Dec. 31, 2019
Dear 1nnerat8, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I cannot find you details in our system, could you please ocntact me to this Email adress: ha211-gm@accor.com. I would like to have your booking details to know who you did get in contact. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jérémy V
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davidgalan2019 wrote a review Nov. 2019
1 contribution2 helpful votes
Heating barely wored and the room temperature was not ideal. The water temperature switched back and for and was difficult to regulate Bad water pressure. Dinner at the resto is pretty average, better try other places around
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Review collected in partnership with Accorhotels.com
Date of stay: November 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
2 Helpful votes
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Marcel L wrote a review Nov. 2019
Ertvelde, Belgium12 contributions15 helpful votes
As usual the mercure hotel was very good. The breakfast was also good, except the section of the hot meal (eg.English breakfast) Unfortunately there was a stupid argument with the reception lady and the night watcher on the issue of an extra large for my daughter's room on saturday ,2nd november..Many reasons were given that this was not possible. Only after I got angry and said I would mention this in my hotel appraisal form, the blanket was put in the room. Maybe as a retaliation (?) my wake up call for the next morning did not come through. Marcel Lescrauwaet
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Review collected in partnership with Accorhotels.com
Date of stay: November 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
1 Helpful vote
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PRICE RANGE
US$101 - US$163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tulip inn marne la vallee hotel bussy st georges, tulip inn marne la vallée, tulip marne vallee inn, golden tulip marne la vallée
FORMERLY KNOWN AS
Golden Tulip Marne La Vallee
LOCATION
FranceIle-de-FranceSeine-et-MarneMarne-la-ValleeBussy St Georges
NUMBER OF ROOMS
87
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Frequently Asked Questions about Mercure Marne la vallée Bussy St Georges
Which popular attractions are close to Mercure Marne la vallée Bussy St Georges?
Nearby attractions include Bowling Paxton (1.2 km), Grey Club (0.9 km), and Église Notre Dame du Val (0.4 km).
What are some of the property amenities at Mercure Marne la vallée Bussy St Georges?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Mercure Marne la vallée Bussy St Georges?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Marne la vallée Bussy St Georges?
Yes, a parking garage and secured parking are available to guests.
What are some restaurants close to Mercure Marne la vallée Bussy St Georges?
Conveniently located restaurants include Chai Eric Sertour, L'Atelier du Wok, and L'Etable.
Are any cleaning services offered at Mercure Marne la vallée Bussy St Georges?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Marne la vallée Bussy St Georges?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure Marne la vallée Bussy St Georges offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Marne la vallée Bussy St Georges?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Mercure Marne la vallée Bussy St Georges?
Many travellers enjoy visiting Chateau of Champs-sur-Marne (7.9 km), Abbatiale Saint-Pierre Notre-Dame-des-Ardents (4.3 km), and Chocolaterie Menier (6.4 km).