We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Hotel Kamen Unna

Kamen Karree 2, 59174 Kamen, North Rhine-Westphalia Germany
avatar-imageavatar-imageavatar-image
Traveller (56)
Room & Suite (50)
Dining (20)

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#1 of 3 hotels in Kamen
Location
Cleanliness
Service
Value
This 4-star hotel offers modern rooms in 3 categories, 14 meeting rooms and a sauna. For families, cots and extra beds or rooms with a connecting door are available on request. 3.5 km from Kamen town centre, a 2-minute drive from the A1 motorway junction or 15 minutes to A2 motorway. All the air-conditioned rooms are include free WiFi, flat-screen TV with SKY, coffee- and teamaker and combined bathtub and shower. A rich breakfast buffet is available each morning with regional and international specialities. The Restaurant Miro serves a range of multiple dishes for lunch and dinner. Guests can relax with a drink in the meLounge or on the summer terrace. Unna is 8 km from the Mercure Kamen Unna. It takes about 20 minutes to drive to Dortmund City. Visit the football museum, the BVB football stadium, Zeche Zollern, Dortmund concert hall, many theaters, parks and green spaces. There are numerous bike paths around the hotel. The hotel has been certified as a bicycle-friendly hospitality.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle tours
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Wine / champagne
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
First aid kit
Umbrella
24-hour front desk
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Seating area
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
Languages Spoken
English, German
217Reviews2Q+A5Room tips
Traveller rating
  • 55
  • 104
  • 40
  • 14
  • 4
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
gijs993 wrote a review Jul 2018
1 contribution
We arrived at the hotel and everything was perfectly fine. I booked 2 rooms with both 2 beds in it. When we entered the room we found out we had 2 rooms with both only 1 bed in it. We were not happy with this fact because I booked something else. When we went to the front desk to ask if they could change the room they were really not amused but luckily after one hour of talking we finally got 1 other room.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Nadine S, Assistent to General Manager at Mercure Hotel Kamen Unna
Responded Jul 10, 2018
Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Kamen Unna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Your hotel management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Aryeh T wrote a review Mar 2018
Petah Tiqwa, Israel169 contributions46 helpful votes
Little details can drive you nuts if these are significant enough for you. All was well, except a few things that were amazingly annoying. I took a Superior room, which is assumingly better maintained than a regular room. They have no kettle in the room, but that is a common thing. What they do have is a Tassimo that unfortunately, did not work in my room. For internet, they have a network jack without a cable, but hey, they have WiFi, so who needs a cable, right? But no. If you are using the free "limited" WiFi, you get practically nothing. As slow as a Modem/Fax of 5kbps. So I had to pay another 10 euros for a functioning WiFi. The working desk is glass, so the mouse does not work there, and either the table is too high or the chair is too low, it is extremely inconvenient.
Read more
Date of stay: August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Corinna C, Manager at Mercure Hotel Kamen Unna
Responded May 4, 2018
Dear Eryador, Thank you for taking the time to tell us about your experience at the Mercure Hotel Kamen Unna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The WIFI incl.your room price is usable for 5 devices and 10mbit, please if it doesn't works contact our reception staff. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely your hotel manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
R. K wrote a review Dec 2017
Zadar, Croatia83 contributions15 helpful votes
The Hotel is Not to far away from the highway A2. Ist also cloesed to the airport Dortmund (10-15min.) it is in a quiet surrounding with friendly Service. The rooms are Standard Business. The only hint for the Day was, that there was a car-alarm-sound at 6 in the morning coming from the big parkingspace infront of the Hotel. It went until the battery was empty. And for Check out it does Not went the normal way because the had no eletricity at the reception this morning. So no computer or electric Devise was working. But they did a great Job.
Read more
Date of stay: July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Corinna C, Manager at Mercure Hotel Kamen Unna
Responded Jan 12, 2018
Dear Guest, we very much appreciate your comments regarding your stay at the Mercure Hotel Kamen Unna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely your hotel management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
michelleshade28 wrote a review Dec 2017
Brighton, United Kingdom2 contributions
My husband and I have stayed here a few times and we are never disappointed, we have a keen hobbie for reptiles and if there is a show on in Hamm the hotel is very happy for us to have the reptiles stay there.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: December 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Corinna C, Manager at Mercure Hotel Kamen Unna
Responded Dec 22, 2017
Dear Michelle, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon and we wish all the best for you and your family have a Merry Christmas. Sincerely your hotel manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
lfcgold wrote a review Nov 2017
Bagsvaerd, Denmark2 contributions
We just stayed for one night. Friendly receptionist and an acceptable breakfast is on the positive side. However, the noise from the highway just nearby is way to much. We only had one towel in a double room. And the cleanliness was not on the same level as we are used to in other Mercure hotels. Further, the hotel seem a bit worn out and definitely need a shape up to be an acceptable four star hotel. We will not visit this hotel again
Read more
Review collected in partnership with Accorhotels.com
Date of stay: November 2017
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Corinna C, Manager at Mercure Hotel Kamen Unna
Responded Nov 23, 2017
Dear Guest thank you for taking the time to tell us about your experience at the Mercure Hotel Kamen Unna. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer and your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and we are happy our service let feel you psitive and hope that you will give us the opportunity to better serve you in the near future. Sincerely you hotel manger
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
avatar-image
EliotPark wrote a review Oct 2017
Gothenburg, Sweden129 contributions64 helpful votes
Wi-Fi did not work and it was amazing, it's something that should be arranged as soon as it stops working, in which case, in a hotel with good service. The rooms are as always simple and good. We had chosen a little bigger room this time and it matched expectations. The food in the restaurant was delicious and good, but did not create any wow feeling. There are several other options within 10 minutes walk, where maybe IKEA is the best option if you do not want burgers or chicken. We will be happy to return, you know what you get.
Read more
Date of stay: September 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Corinna C, Manager at Mercure Hotel Kamen Unna
Responded Oct 23, 2017
Dear Eliot, Thank you for taking the time to tell us about your experience at the Mercure Hotel Kamen Unna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with WIFI and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely your hotel manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Brunon B wrote a review Aug 2017
Warsaw, Poland49 contributions3 helpful votes
On our long trip we were looking for the nice location just for the night. The hotel is absolutely great for that- literally minutes from the highway (in and out), nicely priced, quiet, long opened restaurant, nice people, great, early morning breakfast. WiFi was not strong enough- problem in majority of hotels. Still don't grabbed it why.
Read more
Date of stay: August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Corinna C, Manager at Mercure Hotel Kamen Unna
Responded Sep 27, 2017
Dear Mr. Brunon, We very much appreciate your comments regarding your stay at the Mercure Hotel Kamen Unna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards your hotel manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
serina29 wrote a review Jul 2017
Hornchurch, United Kingdom486 contributions88 helpful votes
+1
Stayed here for two nights. The hotel staff were extremely friendly and very helpful. Our room was large, and quiet. The location was good, on a shopping estate with McDonald's, Burger King and KFC nearby, also there is an IKEA right next to the hotel. So now for the pros and cons. Pros: Good location Friendly staff, stored food for me overnight Quite room Good shower Comfy beds Free safe parking Cons: The coffee machine (Tassimo) made terrible coffee, just stick a kettle in there! The towels were threadbare, need renewing, seriously they had holes in them. Overall I really liked this hotel and staff and would stay again, oh also the bar is closed on Sunday.
Read more
Date of stay: July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Corinna C, Manager at Mercure Hotel Kamen Unna
Responded Jul 26, 2017
Dear Serina, We very much appreciate your comments regarding your stay at the Mercure Hotel Kamen Unna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As soon as possible we will check the towel situation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely your hotel manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Koalakoala wrote a review Jun 2017
Scotland, United Kingdom2203 contributions285 helpful votes
We arrived at nearly midnight to be told we had booked two rooms. We hadn't, and I showed her the confirmation for 1 room, 2 people. She said "I am sorry but that is not proof of what you booked" ?? She then kept saying I must have forgotten to print off the confirmation for the second room! I said we only booked one room. The second "booked" room, although in our name did not have a credit card affiliated to it. Well hello Accor does not allow you to book a room without a credit card. She was willing to argue all night about this, but eventually gave up. Our Privilege room was extremely dark and small. A small wardrobe with four coathangers. No drawers. No safe. The bathroom was even tinier, with no room for toiletries and no room to turn. It wasn't real AC, just a very loud,
Read more
Date of stay: May 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Corinna C, Manager at Mercure Hotel Kamen Unna
Responded Jun 16, 2017
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Kamen Unna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely your hotel manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
BTD I wrote a review May 2017
Vaxjo, Sweden97 contributions66 helpful votes
The room and bathrooms are nice and has a lot of space. Too bad tha air conditioning did not work, and when you open the window there was a strange smell like the hotel was located in a swamp. There are a lot of fast food restaurants closed se by, but if you want some good fed, you need to go in to the city. Bed was comfortable and the showers are good. The staff is friendly and there is a nice atmosphere in the rooms and facilities. There is no free internet that can be used, it was to slow.
Read more
Date of stay: April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Corinna C, Manager at Mercure Hotel Kamen Unna
Responded May 15, 2017
Dear Mr. Pongpet Thank you for taking the time to tell us about your experience at the Mercure Hotel Kamen Unna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Hotel manger
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Kamen area.
PRICE RANGE
C$138 - C$157 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Park Inn by Radisson Kamen Unna
LOCATION
GermanyNorth Rhine-WestphaliaKamen
NUMBER OF ROOMS
104
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Mercure Hotel Kamen Unna - UPDATED Prices, Reviews & Photos (Germany) - Tripadvisor