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Hotel Hospes Palacio de Arenales

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204 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Blackpool, United Kingdom
Reviewed 27 October 2016 via mobile

Stay two separate nights at this hotel, while driving through Spain, Hotel is out the way from the main town, first night we had a dinner at the hotel restaurant, which is very expensive and not worth the money, if you are hungry go to McDonald's which we did on our second night stop over, service in the bar was...

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Helpful?
Thank smpmdempsey
Director H, Director General at Hotel Hospes Palacio de Arenales, responded to this review

Dear Client, Thank you very much for taking the time helping us to improve our service. Hospes Hotels have goals that are none other but the satisfaction of our customers and the pursuit of excellence. To reach them, the opinion of our customers is undoubtedly our best tool. Thank for spend your time in Caceres in our Hotel. I'm at...

Almancil, Portugal
Reviewed 18 October 2016

We stayed with our two little dogs as a stop point from Bilbao to Portugal. The welcoming staff were great. They could not have given a better welcome after a long drive. Sadly the bed was extremely small, I would put two children to share but not two adults. The bathroom was very well equipped, towelling robes and slippers. Dinner...

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Helpful?
Thank Deborah C
Director H, Director General at Hotel Hospes Palacio de Arenales, responded to this review

Dear Sir; Thank you for your visit and for think in our Hotel for spend your days of Holidays in Cáceres. Thanks for your comments. These comments will be helpful for our work in the future. I hope to welcome you in the future. See you soon. Jesús Bonilla

Carlisle, United Kingdom
Reviewed 8 October 2016 via mobile

Chosen for a one night stay with dog on way to Algarve from Santander . Fantastic old building in great location with well equipped rooms - all looks fantastic - but that's were it ends! On arrival the reception was not manned. Eventually we found a member of staff and checked in. Room was fantastic. The restaurant had a good...

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Helpful?
Thank Alec W
Director H, Director General at Hotel Hospes Palacio de Arenales, responded to this review

Dear Customer: Thank you for think in our hotel for spend your stay in Caceres. For us, it´s very important your feedback and we take note of all the comments. I hope to meet the next stay in Caceres. Greetings and thanks Jesús Bonilla General Manager

vero beach, fl
Reviewed 25 September 2016 via mobile

It seems everyone here has two or three jobs the person who checked me in is also the bellhop and the spa the girl at the counter was the masseuse and the person who gave me a facial her treatments were less than average not worth the expense The mineral water at the minibar was not replaced and when I...

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Helpful?
Thank thefengshuilady
Director H, Director General at Hotel Hospes Palacio de Arenales, responded to this review

Dear Sir; Thanks for your visit and for spend your days of Holidays in our Hotel. Thanks for your comments. These comments will be helpful for our work in the future. I hope to welcome you in the future. See you soon. Jesús Bonilla. Director

Northampton UK
Reviewed 21 September 2016 via mobile

Firstly this is a very nice hotel and I'd recommend it. I was ready not to after 6 hours driving a car with no roof under burning sun. All the staff we met were outstandingly helpful. Our room was spacious and clean with all the usual little extras. A shoe cleaning mitt, nail file etc. The outside pool and sun...

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Helpful?
Thank ShirazHouse
Director H, Director General at Hotel Hospes Palacio de Arenales, responded to this review

Dear client, We do appreciate your comments and valorations. Thank you so much for helping us with this surveys that help us so much to improve our service. We hope see you again at our venue soon. I´m at your total disposal for any question or suggestion. Kind regards, Joaquín Arimón. Director. Hotel Hospes Palacio de Arenales & Spa*****

Oxford
Reviewed 9 September 2016

We drive from Santander to the Algarve and break the 700 mile journey by staying overnight in Caceres. We also have two dogs. This hotel is an excellent place to stopover. The rooms are large, clean and very comfortable. The hotel has an excellent ambience and is very near the motorway. It is a converted convent so it has a...

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Helpful?
Thank Frank & Ulla H
Director H, Director General at Hotel Hospes Palacio de Arenales, responded to this review

Dear clients, Thank you so much for your fantastic comments. We are really happy you had a pleasant stay with us. We do hope see you again on a new stopover on your way to/from Portugal. At your total disposal. Kind regards. Joaquín Arimón. Director. Hotel Hospes Palacio de Arenales & Spa*****

Gallarate, Lombardia, Italy
Reviewed 8 August 2016

if you are in extremadura , lovely spanish area , stop in hospes palacio . you will have a really good and relax time . really good service , really good food tipical from extremadura and relax time . 5 minutes by car to the fantastic city center of caceres . you have to stop you will never forget ....

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Helpful?
Thank Inchauspe J
Director H, Director General at Hotel Hospes Palacio de Arenales, responded to this review

Dear client, Your comments are really fantastic. We are really happy you had a pleasant stay with us. We do hope see you again at our venue and we wish you a very nice summer. At your total disposal. Kind regards. Joaquín Arimón. Director. Hotel Hospes Palacio de Arenales & Spa*****

Steyning, United Kingdom
Reviewed 2 August 2016

The hotel is near to the motorway but not far from the town. Facilities were good at the hotel and the spa was excellent. Room was good with great en-suite, nice bed,good wifi. What was disappointing was that the evening meal was a bit lonely and a expensive. I think everyone else knew and went into town! Breakfast fine.

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Helpful?
Thank Old60timer
Joaquin A, Director General at Hotel Hospes Palacio de Arenales, responded to this review

Dear client, Thank you so much for choosing us and for your comments. It would be an honour serving you again. I wish you a nice summer. At your total disposal. Joaquín Arimón. General manager. Hotel Hospes Palacio de Arenales & Spa*****

Luanda, Angola
Reviewed 28 June 2016

My second time staying at this hotel and was hoping the experience would be as good as previously. Well, it was as good and I can add that the changes they did regarding the breakfast setup really improved the overall experience, well done!. Still plenty of peace and quiet at a reasonable price. Staff still very friendly, rooms very clean,...

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Helpful?
Thank Vitor M
Joaquin A, General Manager at Hotel Hospes Palacio de Arenales, responded to this review

Dear Sir, Thank you very much for your comments. It has been a real honour serving you for second time and we hope not last. We are looking forward you try our pool and spa next time. Until then I´m at your total disposal. Kind regards, Joaquín Arimón. General manager. Hotel Hospes Palacio de Arenales & Spa*****

Greenwich, Connecticut
Reviewed 12 June 2016

This is along the highway outside of Caceres. Good service, swimming pool, charming rooms with good quality beds/bedding. Added attraction of many nesting cranes in nearby area especially set up for them.

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Helpful?
Thank WhopperJr
Joaquin A, General Manager at Hotel Hospes Palacio de Arenales, responded to this review

Dear client, Thank you very much for everything. We do really appreciate that you think our hotel is charming and we have a good service. We do hope see you again at our palace, It would be an honor to serve you again. I´m at you total disposal for any query or suggestion. Kind regards. Joaquín Arimón. General manager. Hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Hotel Hospes Palacio de Arenales

Address: Carretera N-521 km 52,100, 10005 Caceres, Spain (Formerly Fontecruz Palacio de Arenales)
Region: Spain > Extremadura > Province of Caceres > Caceres
Price Range: $111 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Hospes Palacio de Arenales 5*
Number of rooms: 46
Reservation Options:
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Hotel Style:
#3 Romantic Hotel in Caceres
#5 Luxury Hotel in Caceres
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hospes Palacio de Arenales staff and other travellers.
4 questions
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Questions? Get answers from Hotel Hospes Palacio de Arenales staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all the room are really good .”
 of 5 bubbles inchauspej, 8 Aug 2016 | Read review
“A room not too far from the entrance is more convenient”
 of 5 bubbles Old60timer, 2 Aug 2016 | Read review
“Vet your potential neighbours carefully - you'll be able to hear everything they say and do!”
 of 5 bubbles BlinkingFlip, 12 Aug 2015 | Read review
“Very solid older building - room to room sound proofing is good. If you don't like the sound of frogs croaking during the night keep your windows closed - they are loud.”
 of 5 bubbles michael_d_brown, 2 Apr 2015 | Read review
“Speak Spanish”
 of 5 bubbles 909romanp, 13 Aug 2014 | Read review
5 of 5
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