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Just returned from a 3 night stay in Eskilstuna Best Western. The staff are exceptional and very accommodating. We booked a room for three people, the room was superbly clean but very small. We asked at reception for a larger room and the staff swapped...More
I stayed at the Best Western as the hotel my colleagues were at was fully booked, although booking last minute the cost of the hotel was 190Eur per night for this i received a very small room, so small that the door to the bathroom...More
2 Thank Andrew L
Response from Veronica G, Manager at Best Western Plaza HotelResponded June 7, 2012
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More
A warm and guest focussed welcome at the reception. The lunch and the way t was served by the staff was of a very good quality. The conference was much too warm and poorly ventilated. Difficult to maintain focus because of the temperature.
Stayed here many times. Best thing here is the fully equiiped gym and the excellent in-house restaurant. Great food and one of the best in town! I on business trips and have a good company rate. Otherwise, it's a little costly.
Coming from the states, this hotel was different. A "king" sized bed consisted of two, not even twin sized, mattresses pushed together. The room was very small, but they attempted to make it look modern. The bathroom is really small. The shower, had no tub;...More