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We were at Viamede resort in early August 2017 for 1-week with our 5 and 3 year old kids. 2 other families traveled with us and each of us booked a separate cottage. We were recommended to go here when the resort we usually go...More
Thank Dave R
Response from ViamedeResort, Owner at Viamede ResortResponded 2 weeks ago
Dear Dave,
Thank you for your comments. I am sorry to hear that housekeeping was not up to expectations during your stay. We are in the process of retraining staff in an effort to improve these areas. We also have a big upgrade program scheduled...More
Stayed at the Viamede this past weekend but left a day early for a couple reasons.
Pros: lovely grounds, numerous accomodation options, nice well marked hiking trails, beautiful lakeshore views, friendly and accomodating staff, cool indoor/outdoor pool, no tipping policy.
Cons: feels poorly maintained and...More
Thank salsadent
Response from ViamedeResort, Owner at Viamede ResortResponded 2 weeks ago
Dear salsadent,
Thank you for your detailed feedback. I am sorry to hear that the pump room disturbed your sleep - we will review our sound dampening solution to improve this for future guests.
We are now at the end of a very busy season,...More
I spent two nights at Viamede resort with my family and although we tried, we could not cram in all the activities. Even though the weather was coo one day, we were able to take advantage of the heated indoor/outdoor pool and sauna, foosball, ping...More
Thank seannaw726
Response from ViamedeResort, Owner at Viamede ResortResponded 2 weeks ago
Dear Seanna,
It was such a pleasure hosting your family! I had a blast fishing with your boys, so I'm glad to hear they had fun too. Looking forward to seeing you next time!
Cheers,
Ben Samann
General Manager
My girlfriend and I spent 2 nights at the Viamede Resort and although we had a good time there is plenty of room for improvement in basically all areas.
The property is a short 2 hour drive from Toronto with plenty to do in the...More
1 Thank Stefan P
Response from ViamedeResort, Owner at Viamede ResortResponded 2 weeks ago
Dear Stefan,
Thank you for taking the time to review your recent stay with us. We sincerely apologize that we did not meet our housekeeping standards during your stay. The summer season brings many challenges, but that should never be an excuse for maintaining standards....More
We spent a week at Viamede with three generations. It is a beautiful location. Here are the highlights: food at the boathouse was delicious, my in-laws ate at Mount Julian and only had good things to say. The adult activities, wine tasting, resort tour with...More
Thank Emily C
Response from ViamedeResort, Owner at Viamede ResortResponded 2 weeks ago
Dear Emily,
Thank you for your thoughtful and detailed feedback. I'm glad to hear you enjoyed our recreation programs, dining and activities. In regards to housekeeping, I sincerely apologize that we did not meet expectations. We are embarking on a re-training program with our staff...More
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Response from ViamedeResort | Property representative |
Hi Mary,
Each cottage is a bit different, but some do have two beds in a room. Generally, the 2 bedroom cottages sleep up to 4 people, and the 3 bedroom cottage will sleep up to 8 people. If you call us directly we can match... More
Hi Mary,
Each cottage is a bit different, but some do have two beds in a room. Generally, the 2 bedroom cottages sleep up to 4 people, and the 3 bedroom cottage will sleep up to 8 people. If you call us directly we can match up the right cottage to the room configuration you need.
Response from ViamedeResort | Property representative |
Hi Jacqueline,
Some of our rooms and cottages have wood fireplaces, others have gas. When you call to book, please just mention your preference and we will get you the room you want.
Cheers!
Ben
