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Pullman Bunker Bay Resort Margaret River Region

42 Bunker Bay Rd Off Cape Naturaliste Road, Bunker Bay, Cape Naturaliste, Busselton, Western Australia 6281 Australia
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Room & Suite (432)
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About

#1 of 1 hotels in Cape Naturaliste
Location
Cleanliness
Service
Value
Enchanting Pullman Bunker Bay Resort is an idyllic 5-star retreat 3 hours south of Perth in the heart of Western Australia's picturesque, world renowned Margaret River wine region. This luxurious oasis is nestled on the pure white sands and azure waters of tranquil Bunker Bay and spans 35 acres of beautifully landscaped native gardens, bordered by the Cape Naturaliste National Park. The resort offers 150 luxuriously appointed studio, 1, 2 and 3 bedroom villas in contemporary Australian style; natural local materials have been used wherever possible and internal finishes include sandstone, Jarrah timber floors and limestone feature walls. All villas offer a choice of garden or lake views and private courtyard or deck. Resort facilities and services include 24-hour reception, concierge and room service, complimentary WiFi in common areas, heated infinity-edge swimming pool, tennis court, gymnasium and playground with BBQ picnic area. Other Side of the Moon Restaurant presents distinctly "Modern Australian" menu a choice of alfresco or indoor dining with superb Indian Ocean vistas. Also overlooking the water is Bunker Bay Bistro & Bar, ideal for casual dining and cocktails with friends and family. Both venues are complemented by an impressive wine list showcasing local favourites. The resort's award-winning health and rejuvenation day spa, Vie Spa, offers luxe treatments that echo the relaxed, natural feel of its secluded South-West location. Each of the 6 spa suites features the beauty of natural light with the privacy of your own secluded courtyard and personal shower. Alternatively, 2 'couple's suites' are available, perfect for romantic shared experiences. With recreation in mind, the resort also offers complimentary weekly activities for adults and children, including yoga, wine tastings and arts and crafts. Local attractions abound with 90+ superb wineries and cellar doors just moments away, alongside a plethora of natural attractions and unique activities including art and craft galleries, magical Ngilgi Cave, the Cape Naturaliste Lighthouse and seasonal whale-watching and wildflower tours.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Hiking
Children's television networks
Parking
Wifi
Paid internet
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Tennis court
Fishing
Table tennis
Walking tours
Board games / puzzles
Children Activities (Kid / Family Friendly)
Highchairs available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
BBQ facilities
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
Languages Spoken
English, French, Spanish, Chinese and 11 more

Location

42 Bunker Bay Rd Off Cape Naturaliste Road, Bunker Bay, Cape Naturaliste, Busselton, Western Australia 6281 Australia
Pullman Bunker Bay Resort Margaret River Region
4.0
4.0 of 5 bubbles2,582 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Pullman Bunker Bay Resort Margaret River Region garners praise for its friendly service and serene integration with the surrounding environment, providing guests with a restful retreat. While the spacious rooms and proximity to the stunning Bunker Bay beach are highlights, some travelers have expressed concerns over the value, noting overpricing and the cost of meals. Despite the overall appreciation for the hotel's cleanliness and amenities, there are mixed reviews about room decor and maintenance, as well as occasional reports of inconsistent housekeeping.
Location
Picturesque
Atmosphere
Welcoming
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Friendly
Amenities
Satisfactory
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2,582Reviews21Q+A100Room tips
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Jenni V wrote a review Mar 16
1 contribution
We had a wonderful 2 night stay with generous upgrade with two bedrooms. Our days were made brighter by our rides in the cart from driver ‘Same’, he was cheerful and helpful. Thanks so much. We will be looking forward to returning again one day.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Malcolm Braganza, Revenue Management at Pullman Bunker Bay Resort Margaret River Region
Responded 2 days ago
Dear Jenni, Thank you so much for taking the time to share your feedback with us. I am delighted to hear that you enjoyed staying at Pullman Bunker Bay Resort Margaret River, positively highlighting the service you received. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. 😊 Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Looking forward to hosting you again at our property. Kindest regards, Susana Bento Front Office Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rhoda P wrote a review Aug 2022
Peregian Beach, Australia391 contributions98 helpful votes
+1
Hotel's Favourite
Wonderful location, excellent staff, great food and relaxing views…..grab a glass of wine and watch the whales swimming past the bay, great walks, wonderful winery tour and the magnificent Busselton pier. Don’t miss a visit to the Vie Spa for a fabulous treatment. We will be back!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Kate Stenning, General Manager at Pullman Bunker Bay Resort Margaret River Region
Responded Aug 10, 2022
Dear Rhoda P, Thank you for sharing such a wonderful review and I am so pleased to hear that you enjoyed your time with us. The team and I hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Karen S wrote a review Mar 7
3 contributions
This is definitely NOT a five star hotel. I would give it 3 stars at best. The place is old and tired. The room servicing is well below par. Dirty dishes, old kitchenette and bathrooms. The lake view is a brown water swamp. Everything is run down and in bad need of a revamp.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Would stay somewhere else. Or chose the cheapest room, as the more expensive rooms are not worth...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Matt McClure, Guest Services / Front Office at Pullman Bunker Bay Resort Margaret River Region
Responded 1 week ago
Dear Karen S We appreciate your feedback and apologize for any disappointment you experienced during your stay. We take your concerns seriously and will address them promptly to enhance our guests' experience. Your input is valuable, and we are committed to continuous improvement. If you decide to give us another chance, we aim to provide a more positive and rejuvenated experience. Thank you for bringing these issues to our attention. Kind regards Matt McClure Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Karen S wrote a review Mar 5
Prague, Czech Republic2 contributions
From the moment we arrived we knew we had chosen the wrong place to stay. We had to wait around in reception for our room to become available. No one offered us a complimentary drink or a glass of water. We just sat where ever we could. The room was old, tired and badly cleaned. What a dump. Our room was overlooking the lake, which in reality was just a brown swamp. We should have paid $279 per night for a standard room, instead of the $465 - $550 per night for a lake view room. The dinner was terrible, the service was slow, the wine menu was so out of date that everything we wanted to order was out of stock. I wouldn't recommend staying at The Pullman Hotel at Bunker Bay. And to add, it is definitely NOT a 5 star hotel. I would say a 3 star only. Sorry fellow travellers.
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Date of stay: March 2024
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Malcolm Braganza, Revenue Management at Pullman Bunker Bay Resort Margaret River Region
Responded 2 days ago
Dear Karen S We appreciate your feedback and apologize for any disappointment you experienced during your stay. We take your concerns seriously and will address them promptly to enhance our guests' experience. Your input is valuable, and we are committed to continuous improvement. If you decide to give us another chance, we aim to provide a more positive and rejuvenated experience. Thank you for bringing these issues to our attention. Kind regards Matt McClure Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PaulnJude wrote a review Mar 3
Perth WA23 contributions44 helpful votes
This place has really gone downhill over the years whilst it's Price has really gone uphill. it certainly a beautiful position, and whilst the rooms are now looking somewhat tired, they are holding up reasonably. It's the service and the food that really is a two or three star motel standard. The dining room chairs are stained, the bottom is falling out of many of them, there are fingerprints everywhere. The quality really has dropped. We made the mistake of having dinner here and one of the main courses was just stone cold. Don't even think of wasting your money for lunch or dinner here (go to Lola in Dunsborough instead). Nowhere near worth the price.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Matt McClure, Guest Services / Front Office at Pullman Bunker Bay Resort Margaret River Region
Responded 1 week ago
Dear PaulnJude, We sincerely appreciate your feedback and apologize for any shortcomings during your recent stay. It's disheartening to hear that you noticed a decline in our service and food quality. We take your comments seriously and will address the issues you raised with our team, particularly regarding the condition of the dining room and the temperature of your main course. Please be assured that we are committed to improving our standards and ensuring a more enjoyable experience for our guests. We value your input and will use it constructively to make the necessary improvements. We understand the importance of guest satisfaction and regret that we fell short of your expectations. We appreciate your honesty and hope to have the opportunity to regain your trust in the future. If you decide to give us another chance, we will strive to provide the high-quality experience you deserve. Thank you for bringing these matters to our attention. Kind regards Matt McClure Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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burnsbeachbaby wrote a review Mar 3
Burns Beach, Australia670 contributions197 helpful votes
Always a lovely stay at Bunker Bay. Suites are gorgeous, staff attentive to any needs. The restaurant produces wonderful food. Nice cocktail bar. The pool and poolside bar are great, cocktails are delicious, served by friendly bar staff. The beach was lovely to walk and swim. Great breakfast. Thankyou.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: We always stay at the top of the hill. Love it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Matt McClure, Guest Services / Front Office at Pullman Bunker Bay Resort Margaret River Region
Responded 1 week ago
Dear burnsbeach2018, Thank you for your delightful feedback! We are thrilled to hear that you enjoyed your stay with us. Our team takes great pride in providing exceptional service, and it's heartening to know that you found our suites gorgeous and our staff attentive to your needs. We're delighted that you had a wonderful dining experience at our restaurant and enjoyed the delicious cocktails at our bar. It's fantastic to hear that you appreciated our pool and poolside bar, along with the friendly service from our bar staff. We're glad you had the opportunity to explore the lovely beach and take a refreshing swim. Your positive comments about our breakfast are truly appreciated. Thank you for choosing us for your stay, and we hope to have the pleasure of welcoming you back for another enjoyable experience in the future. Safe travels! Kind regards Matt McClure Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Norah L wrote a review Feb 2024
1 contribution
Stayed here for the weekend and it exceeded my expectations. Service was amazing and all the staff made our stay so enjoyable. The buffet for breakfast and dinner is perfect -could not fault a single thing. The accomodation was gorgeous and clean. Highly recommend staying here for a relaxing trip. Big thanks to all the staff for being so welcoming and making us feel so comfortable!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Malcolm Braganza, Revenue Management at Pullman Bunker Bay Resort Margaret River Region
Responded 2 weeks ago
Dear Norah, Thank you so much for taking the time to share your feedback with us. I am delighted to hear that you enjoyed staying at Pullman Bunker Bay Resort Margaret River, positively highlighting the service you received. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. 😊 Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Looking forward to hosting you again at our property. Kindest regards, Ryan Wang Front Office Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sundae B wrote a review Feb 2024
1 contribution
This topped my expectations!! We were instantly greeted by friendly staff, checking in & out was a breeze. The food was beyond incredible with stunning service. The room was spotless and amenities were perfect. This is the perfect place to switch off & definitely will be back!!!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Malcolm Braganza, Revenue Management at Pullman Bunker Bay Resort Margaret River Region
Responded 2 weeks ago
Dear Sundae, Wow! We could not be more pleased to read your review. Thank you so much for taking the time to share your feedback with us. I am delighted to hear that you enjoyed staying at Pullman Bunker Bay Resort Margaret River, positively highlighting the service you received. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. 😊 Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Looking forward to hosting you again at our property soon. Kindest regards, Susana Bento Front Office Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hannah P wrote a review Feb 2024
1 contribution
Me and my friends stayed at the Pullman bunker bay resort for a trip away from home and WOW what an amazing experience from being welcomed with open arms to the time we left. The buffet breakfast and dinner was fantastic and catered so well for GF. Special thank you to Denise for making us feel so so welcome ❤️ Everyone needs to visit this amazing resort ! Thank you for having us! We will definitely be back very soon !
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Malcolm Braganza, Revenue Management at Pullman Bunker Bay Resort Margaret River Region
Responded 2 weeks ago
Dear Hannah, WOW.❤️ Thank you so much for taking the time to share your feedback with us. W e wish we could have you stay with us forever. :) I am delighted to hear that you enjoyed staying at Pullman Bunker Bay Resort Margaret River, positively highlighting the service you received. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. 😊 Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Looking forward to hosting you again at our property very soon. We love having you here. ❤️ Kindest regards, Susana Bento Front Office Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mimma I wrote a review Feb 2024
Perth, Australia2 contributions
Returned to Bunker Bay after a few years and was very happy with our stay. The resort and our studio was refreshed and inviting. We stayed in a one bedroom studio which was spacious and very comfortable. All amenities you would need. Service from the team was friendly, responsive and helpful. Enjoyed the buffet breakfast with a great selection and also the dinner in the restaurant. The resort proximity to the beach provides a fantastic experience and views. The beach is beautiful and serene. We had a school of whales visiting during our stay. If you want a relaxed five star experience in a beautiful part of WA, this resort is a must visit.
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Date of stay: July 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Malcolm Braganza, Revenue Management at Pullman Bunker Bay Resort Margaret River Region
Responded 3 weeks ago
Dear Mimma, Thank you so much for taking the time to share your feedback with us. I am delighted to hear that you enjoyed staying at Pullman Bunker Bay Resort Margaret River, positively highlighting the service you received. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. 😊 Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Looking forward to hosting you again at our property. Kindest regards, Susana Bento Front Office Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$313 - C$399 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quay west resort bunker bay hotel naturaliste, quay west hotel bunker bay, quay west naturaliste
LOCATION
AustraliaWestern AustraliaMargaret River RegionBusseltonCape Naturaliste
NUMBER OF ROOMS
150
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Pullman Bunker Bay Resort Margaret River Region - UPDATED 2024 Prices, Reviews & Photos (Cape Naturaliste, Australia) - Hotel - Tripadvisor

Frequently Asked Questions about Pullman Bunker Bay Resort Margaret River Region
Which popular attractions are close to Pullman Bunker Bay Resort Margaret River Region?
Nearby attractions include Meelup Beach (6.4 km), Bunker Bay (0.3 km), and Sugarloaf Rock (1.7 km).
What are some of the property amenities at Pullman Bunker Bay Resort Margaret River Region?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Bunker Bay Resort Margaret River Region?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Bunker Bay Resort Margaret River Region?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Bunker Bay Resort Margaret River Region?
Yes, free parking is available to guests.
What are some restaurants close to Pullman Bunker Bay Resort Margaret River Region?
Conveniently located restaurants include Wise Vineyard Restaurant, Eagle Bay Brewing Co, and Bunkers Beach House.
Are there opportunities to exercise at Pullman Bunker Bay Resort Margaret River Region?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Pullman Bunker Bay Resort Margaret River Region?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Bunker Bay Resort Margaret River Region offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman Bunker Bay Resort Margaret River Region?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Chinese, and Japanese.
Does Pullman Bunker Bay Resort Margaret River Region have any great views?
Yes, guests often enjoy the lake view available here.