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Eastwell Manor

Traveller (777)
Room & Suite (154)
Dining (70)
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
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Rooms
Dec. 2Dec. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,738)
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1,694 results
Traveller rating
730
376
254
171
163
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LanguageEnglish
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730
376
254
171
163
Show reviews that mention
All reviews afternoon tea the cottages sandwiches the main house main restaurant spa facilities beautiful grounds special occasion outdoor pool my mum lovely setting evening meal birthday treat changing rooms four poster bed set menu steam room
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1 - 5 of 1,694 reviews
Reviewed 2 days ago

We were very disappointed with our recent trip to Eastwell Manor. Not too long ago, this hotel was taken over by Champneys, and many of the unique personal touches we previously enjoyed and the attention to detail we liked, have been withdrawn. No more will...More

3  Thank Fiona and Brian W
Response from DarrenS2949, Front Office Manager at Eastwell ManorResponded 2 days ago

Dear Brian Indeed the unique personal touches that you mention that used to be offered at Eastwell Manor before Champneys takeover have been withdrawn by us as we saw these a mere glossing over the cracks of years of under investment in what is one...More

Reviewed 3 days ago via mobile

Lovely place shame some off the staff have no people skills and come across very rude,spa was lovely although the Jacuzzi was dirty and cold but soon cleaned out,lovely room very clean and modern, a lovely 2 night stay a shame about some off the...More

2  Thank Claire M
Response from DarrenS2949, Front Office Manager at Eastwell ManorResponded 2 days ago

Dear Clair I apologise that you experienced some sub Champneys standard service from our staff which puzzles me as the majority of feedback that we receive is overwhelmingly complementary of the attentive service our guests normally receive. I will be looking into staff patterns from...More

Reviewed 4 days ago via mobile

Stayed on business as there is a lack of decent hotels in Ashford. Lovely old hotel that Champneys rent from the previous owner. Upkeep must be horrendously expensive as it really is old but my room in the main house was beautiful. I strongly recommend...More

Thank goliard
Response from DarrenS2949, Front Office Manager at Eastwell ManorResponded 2 days ago

Dear guest thank you for taking the time to leave your feedback on your recent stay and it is extremely satisfying that you enjoyed your stay. When our guests say that they received good value for money we know that we are doing things correctly....More

Reviewed 4 days ago

My partner bought me a weekend break at Eastwell Manor for my 30th birthday and it was all I needed! We had a 2 months old baby at the time and we managed to bring her with us in the spa even though they normally...More

Thank momulse
Response from DarrenS2949, Front Office Manager at Eastwell ManorResponded 2 days ago

Dear Momulse please accept my belated greetings for your recent 30th birthday that you celebrated at Eastwell Manor. It is a honour for us that you chose us as your destination of choice for such a landmark family celebration. I am so glad that you...More

Reviewed 1 week ago

I could have given Eastwell Manor a mean 3 stars or a generous 4, and I opted for the latter because to echo previous reviews, the main things that let this hotel down could be improved upon fairly easily. I stayed at Eastwell Manor for...More

2  Thank Lucy P
Response from DarrenS2949, Front Office Manager at Eastwell ManorResponded 2 days ago

Dear guest thank you for your balanced feedback. I am pleased that you describe your stay as overall having had a really good time. I have taken your comments and will share them at our next senior management team meeting to share and see if...More

View more reviews
About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Heated pool
Indoor pool
Adult pool
Outdoor pool
Sauna
Details
Price range
US$128 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$128 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveller (777)
Room & Suite (154)
Dining (70)
Pool & Beach (22)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Nearby
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Nearby RestaurantsSee all 3 nearby restaurants
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Nearby AttractionsSee all 3 nearby attractions
Champneys Spa
92 reviews
.19 km away
Perry Court Farm
21 reviews
1.93 km away
The Rose Inn
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2.32 km away
King's Wood
76 reviews
2.50 km away
Questions & Answers
Ask a question
magwii
October 14, 2018|
AnswerShow all 2 answers
Response from Jan8856 |
Yes in certain mews rooms, at £10 a night - be aware they aren’t allowed in the main hotel, so just the room and walks in the grounds on a lead.
1
Vote
GeorgieSmith
August 29, 2018|
AnswerShow all 10 answers
Response from jessicamrsread | Reviewed this property |
I’m sure that’s fine - i spent most of the weekend in swimwear and flip flops - even at lunch!
1
Vote
Jo E
April 24, 2018|
AnswerShow all 5 answers
Response from Jilly D | Reviewed this property |
Sorry I don’t know for sure as we were there in March and I couldn’t see any building works then
1
Vote
Room Tips
"Ask for a newly renovated room in the manor house"
fionaandbrianw
2 days ago
Read review
"Stay in the main house."
488lucyp
1 week ago
Read review
"Mews cottages are quiet and comfortable so long as you are happy to be a walk away from the main hotel."
Donsafe
2 weeks ago
Read review
"Nut tree in The Mews"
H8659JVrichardt
3 weeks ago
Read review
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