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    Eastwell Manor

    Eastwell Park, Boughton Lees, Ashford TN25 4HR, England
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    2017-12-03 2017-12-04
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    US$178
    US$161
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    Traveller (448)
    Room & Suite (88)
    Dining (49)
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    Overview
    • Excellent47%
    • Very good23%
    • Average14%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “afternoon tea” (131 reviews)
    “the cottages” (81 reviews)
    “the main house” (53 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    4.0 Star Hotel
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,329)
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    351 - 355 of 1,287 reviews

    Reviewed 4 December 2016

    Just returned from a disappointing visit to Eastwell manor.I had booked a champagne afternoon tea for my twin god daughters 18th birthday treat. Called yesterday to double check that there was one vegetarian option and no salmon sandwiches to be served and requested a bit...More

    5  Thank JoH582
    Response from Will S, Group General Manager at Eastwell ManorResponded 28 December 2016

    Dear Guest, Thank you for your review, i am very sorry that on this occasion we did not get the service quite right for you. Please do rest assured that i have spoken with the management team at Eastwell Manor and changes have been made...More

    Reviewed 2 December 2016

    Disappointing lunch at Eastwell Manor today. 1) Table wasn't laid when we were seated. 2) They served the wrong much dearer Champagne 3) No decorations in the bar area or the restaurant, even though advertised 'spectacular xmas decorations from end Nov' 4) Turkey Lunch was...More

    6  Thank Pat K
    Response from Will S, Group General Manager at Eastwell ManorResponded 28 December 2016

    Dear Guest, Thank you for your review. i am sorry to hear that on this isolated occasion we did not get the service levels quite right. Although some minor changes have been made in order to improve service levels and eradicate issues such as this...More

    Reviewed 1 December 2016

    My friends (6) of us have just returned from our annual overnight Christmas pilgrimage to Eastwell Manor. The arrival at Eastwell Manor is always impressive as it is such a beautiful manor house in picturesque grounds. As the 6 of us want to spend as...More

    Thank Judylee60
    Response from Will S, Group General Manager at Eastwell ManorResponded 28 December 2016

    Dear Guest, I am very pleased to hear that you and your friends enjoyed your annual pre Christmas trip to Eastwell Manor. you will i am sure be pleased to hear that we will be renovating the cottages over the next year and in January...More

    Reviewed 28 November 2016 via mobile

    Still offering warmth and luxury but for many more people. Very beautiful setting, helpful staff but for similar money as 30 years ago. Chritmas is being celebrated with roaring fires and maheusive trees x

    Thank Liz A
    Response from Will S, Group General Manager at Eastwell ManorResponded 28 December 2016

    Dear Guest, Thank you for your review, I am so pleased that you enjoyed your visit to Eastwell Manor and appreciated the lovely Christmas decorations, hopefully we are able to welcome you back again soon!

    Reviewed 27 November 2016

    Booked family meal to celebrate birthday and unfortunately was ruined by terrible service. Appallingly slow despite constant chasing, had to refill drinks ourselves and meals were served incomplete so while waiting for remedy remaining diners' meals were cold.More

    4  Thank Kat R
    Response from Will S, Group General Manager at Eastwell ManorResponded 28 December 2016

    Dear Guest, Thank you for your review, i am very sorry to hear that the service levels received were not to the normal standard at Eastwell Manor. We have recently made some changes to our service style, based on feedback such as yours, which will...More

    Canterbury Cathedral Lodge
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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf Course
    • Tennis Court
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$114 - US$275 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 62
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Travelocity, Expedia, Booking.com, Hotels.com, Hotwire, Evoline ltd, Cancelon, TripOnline SA, HotelQuickly and Cheap Tickets so you can book your Eastwell Manor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Kent >
    • Ashford >
    • Boughton Lees
    • Also Known As
    • Eastwell Manor Ashford ,
    • Eastwell Manor Hotel Ashford
    Add Photo Photos
    Traveller (448)
    Room & Suite (88)
    Dining (49)
    Pool & Beach (17)
    Hotel & Grounds (300)
    Bathroom (26)
    Family and Play Areas (2)
    Business Centre & Event Rooms (2)
    Nearby
    Sponsored by:
    Ashford International Hotel
    1,494 reviews
    3.96 km away
     
    Nearby Restaurants
    The Manor Restaurant
    362 reviews
    .02 km away
    Biscuit's Tearoom
    67 reviews
    2.01 km away
    The Old Mill
    1,294 reviews
    2.49 km away
    The Halfway House
    547 reviews
    3.34 km away
    Nearby Attractions
    Dreams Spa
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    2.50 km away
    Champneys Spa
    12 reviews
    .72 km away
    Ask a question
    Questions & Answers
    kelkelanne
    13 April 2017|
    AnswerShow all 5 answers
    Response from AudeOne | Reviewed this property |
    Unable to say for certain but, looking at the sample menu on their website, it seems that they do. Best to ask them - I'm sure they can cater for you.
    1
    Vote
    skinnymin1961
    31 March 2017|
    AnswerShow all 6 answers
    Response from Adam D | Property representative |
    Our newly refurbished spa is due to reopen on 13th April, however we have been and will continue to offer treatments up until the opening. If you call our reservations line they will be able to give you details.
    1
    Vote
    cgred
    12 March 2017|
    AnswerShow all 18 answers
    Response from stefsid0li | Reviewed this property |
    Cannot comment on the hotel rooms but suspect of a high standard and certainly witness a regular cleaning regime in place. However, the cottage we stayed in was exceptional and less than a 5 mins leisurely walk to the Hotel... More
    0
    Votes
    Room Tips
    "Pay a lot more money."
    Read review
    "Choose a manor room for the views and restaurant, but mews cottage if you want to be close to the spa."
    Read review
    "the location is so quieter"
    Read review
    "Depends on budget, hotel is most expensive but there are cottages in the grounds"
    Read review
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