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The manager of the hotel was helpless, she forgot to tell us that we needed a card to open enter the hotel at night (she gave us the card saying it was for the spa). We had to wander around, asking somebody to help us...More
Response from DCG_THG, Inhaber at Turm Hotel & Spa GracherhofResponded 15 August 2017
Dear Mrs Baud,
many thanks for your explanations regarding your stay in our property. We are sorry, if you met circumstances which did not allow you to enjoy your stay.
The concernced guest information you are complaining about makes part of our standard communication to...More
We visited the Grächerhof to explore Zermatt and the surrounding area and it was a great base for this.
Let me start with the highlight of our stay - the dinner! We had dinner at Grächerhof and the food was just delicious. The meat was...More
The hotel was quaint but modern and more than I would have expected for a 3 star. The only complaint I would have is that dinner was served very early although it was very good! The spa was also great although slightly overpriced.
We came here with our small children many years running. The resort is charming, the pistes are a bit limited but ideal for young children. The hotel is very comfortable, especially the modernised corner rooms, the food very good indeed. I also came to the...More
My wife and me wanted to relax and booked the spa here on christmas eve as the other spa was booked already. We were the first people to try it out they said as it was brand new. The price was a bit over the...More
US$158 - US$362 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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