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09/07/2017 10/07/2017
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    smartline Koala Garden

    Calle Geminis 2 | San Bartolomé de Tirajana, Gran Canaria, 35100, Maspalomas, Gran Canaria, Spain
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          No availability for your dates from these sites
          Traveller (457)
          Room & Suite (210)
          Pool & Beach (88)
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          Overview
          • Excellent10%
          • Very good35%
          • Average26%
          • Poor15%
          • Terrible14%
          Travellers talk about
          Wifi
          Breakfast Buffet
          Air Conditioning
          Pool
          Restaurant
          Poolside Bar
          Kitchenette
          Multilingual Staff
          Private Balcony
          4.0 Star Hotel
          All hotel details
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          Rooms
          Jul 9Jul 10
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (739)
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          1 - 5 of 739 reviews

          Reviewed yesterday

          The complex is very clean and has lots of pools to choose from. We stayed in complex 1 which had a small supermarket just metres away from our apartment. there is a pool bar there but it was never open, you had to walk round...More

          Thank Sandra H
          Reviewed 4 days ago via mobile

          I visited this hotel for a week with my boyfriend this month. We booked with on the beach.com, so we were dropped off by coach at reception. On arrival we were quite disappointed as we booked what we thought was 4 star hotel- the sign...More

          Thank emilyrosesx
          Reviewed 1 week ago via mobile

          Where do I start. Got to reception and was ignored for about ten minutes, we were then given our key and went the journey to find our room. The room it's self was nice but was full of cockroaches. Our fridge freezer kept leaking. We...More

          1  Thank bothwellboi
          Response from THe Koala Garde... T, Gerente at smartline Koala GardenResponded 6 days ago

          Dear guest, We would like to thank you for sharing your experience with other travellers. We regret that your stay did not meet the expectations. The satisfaction of our guests is our main objective, therefore we take good note of your comments in order to...More

          Reviewed 1 week ago via mobile

          To anyone who has booked to stay here and has read the awful reviews, ignore them. To anyone looking to stay here, I would highly recommend it! When we booked and read the horrendous reviews my partner and I were dreading this holiday. We have...More

          4  Thank Kirsty J
          Response from THe Koala Garde... T, Gerente at smartline Koala GardenResponded 6 days ago

          Dear guest, We would like to thank you for choosing THe Koala Garden Suites and sharing your experience with other travellers. We celebrate to have been able to meet yor expectations. We specially thank your nice words dedicated to our staff. It means a lot...More

          Reviewed 1 week ago

          I visited this hotel in October 2016. My overall experience was quite good. This hotel is a large complex of several 2 floors buildings widely spread out in about 5 areas. Every area has an adult and a children pool. There is an entertainment on...More

          Thank eve-superstar
          Response from THe Koala Garde... T, Gerente at smartline Koala GardenResponded 1 week ago

          Dear guest, We would like to thank you for choosing THe Koala Garden Suites and sharing your experience with other travellers. We celebrate to have been able to meet yor expectations. It means a lot to us. We remain at your entire disposal for anything...More

          Hotel Green Field
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          About
          Amenities
          • Top amenities
          • Restaurant
          • Pool
          • Bar/Lounge
          • Hotel Amenities
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Restaurant
          • Pool
          • Bar/Lounge
          Details
          • Price range
          • US$60 - US$123 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #45 Luxury Hotel in Maspalomas
          • Room types
          • Kitchenette
          • Number of rooms
          • 229
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Hotwire, Booking.com, Priceline, TripOnline SA, Cancelon, HotelQuickly and Hotel.de so you can book your smartline Koala Garden reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Spain >
          • Canary Islands >
          • Gran Canaria >
          • Maspalomas
          • Also Known As
          • Koala Garden Hotel Maspalomas ,
          • Koala Maspalomas ,
          • Koala Apartments Hotel Maspalomas ,
          • Koala Apartments Maspalomas ,
          • Smartline Koala Garden Maspalomas, Gran Canaria
          Add Photo Photos
          Traveller (457)
          Room & Suite (210)
          Pool & Beach (88)
          Dining (39)
          Hotel & Grounds (269)
          Bathroom (38)
          Family and Play Areas (6)
          Business Centre & Event Rooms (2)
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          Questions & AnswersAsk a question
          stuartwelsh511
          Hi, we have been switched to these apartments last minute, just been informed today going on Tuesday, regarding all inclusive does that include spirits (gin) more importantly, thanks in advance
          24 June 2017|
          Answer
          Response from emilyrosesx | Reviewed this property |
          Spirits are included as far as I know yes. I only drank wine and beer which were on tap (all inclusive). But they do have a selection of spirits on the bar so i would be surprised if all inclusive doesn't include all drinks... More
          0
          Votes
          elainehaugh
          Hey guy thinking of booking for xmas what is it like an is the entertainment good for kids. Also is the pool heated an is there loads of cats around. A lot people have said its nothing like the pictures ect an jo games rooms like in the pictures is this true. If anyone can shead some light about this place be greatfull thanks x
          5 June 2017|
          Answer Show all 2 answers
          Response from John K | Reviewed this property |
          One pool is heated but the rest not. Not really ideal for kids as not enough going on.
          1
          Vote
          Sandraleicestershire
          Is there a book exchange at the apartments please.
          3 March 2017|
          Answer Show all 2 answers
          Response from John K | Reviewed this property |
          Yes in reception there are a selection of books
          1
          Vote
          Room Tips
          "if you want to be close to a pool, ask for a ground floor apartment"
          Read review
          "Ask for a room near reception area as this is where main pool and bar is located."
          Read review
          "Do not bother going unless you like cockroaches etc."
          Read review
          "We requested a quiet room on an upper floor. These requests were granted."
          Read review
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