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Hotel Riu Palace Oasis

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Hotel Riu Palace Oasis
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914 Reviews from our TripAdvisor Community

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Showing 510: English reviews
Reviewed 24 November 2015

Lovely week here recommend it absolutely. It is a very solid 4* so don't expect 5* but we will definitely consider coming again as it ticked all the boxes for a week where we just wanted to relax and enjoy the Canary Isles November sunshine. I do take on board other people's comments re lack of bread at the evening...

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2Thank Carol H
United Kingdom
Reviewed 21 November 2015

We were lucky with our room 159, ground floor overlooking the gardens very spacious but bathroom needs updating..please install walk in showers. AND put lights on balconies so they can be used after dusk! More sockets required for charging Pads etc. BUT fantastic to have WiFi in room. Lovely to be able to walk through the gardens and out of...

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5Thank hayleybell
Reading, Berkshire, England
Reviewed 17 November 2015

Stayed with the wife in this hotel from 11/11/15 to 15/11/15. The hotel is in a prime location on the beautiful Maspalomas beach, close to the bars, shops and restaurants. The room was very good with an excellent balcony view looking out to sea over the beach and rear gardens. The staff were excellent and the food and drinks were...

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3Thank Arsenalforever
Reviewed 15 November 2015

We had an awful experience this summer at the Riu Palace Oasis. We had our belonging picked up and paraded around the dinner hall, told we did not have a table (it's and all inclusive buffet and we had been allocated a table). Staff at dinner were EXTREMELY rude, we ate out 5 out of the 7 nights to avoid...

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9Thank Katemain85
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Oasis, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We were surprised to read your comments about the service. This is one of the key values of our company and staff is constantly trained to maintain optimal standards. We will send your comments to management in case these standards have not...

Bremen, Germany
Reviewed 15 November 2015 via mobile

One thing for sure, this 4* Hotel has a good location. Through a key locked gate you are able to access the amazing beach of Maspalomas. The Hotel itself looks like build in the 80th. It has this kind of flair. If you look close you will notice traces of use everywhere. The bed is covered with a plastic protection...

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1Thank Marc K
Banbury, United Kingdom
Reviewed 11 November 2015

This is a truly relaxing hotel that offers everything you would expect apart from an up-to date environment. Love it or hate it, Riu Oasis has a lot going for it. We love it by the way. Right on the beach - wonderfully peaceful gardens to relax in & that certain something that is very difficult to replicate. Compared with...

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4Thank IgorVardan
Maidstone, United Kingdom
Reviewed 4 November 2015

Recently stayed at this beautiful Hotel where the staff were amazing. My wife is a Coeliac. The staff were first class looking after her. One of the chefs was particularly brilliant ensuring her every need was catered for. They were always prepared to cook something special. On one occassion he prepared a lovely steak meal. The room was truly spectacular,...

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4Thank petelerp
St Helens
Reviewed 4 November 2015

A very good but dated RIU Palace (hopefully soon to be rectified). The rooms are of a generous proportion and well fitted. The drinks and the drinks service are both of an excellent quality with top brands - wine choice can be a bit of a problem. The food is also excellent quality, well prepared and hot, with the chefs...

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2Thank AshburnStHelens
London, United Kingdom
Reviewed 2 November 2015

The hotel is more than 25 years old and is a little dated but this does not detract from the fact that you are made extremely welcome and the food is divine. The rooms are spacious & clean and the staff very friendly. The service in and around the various bars can be slow but the staff are courteous. The...

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3Thank Graham C
London, United Kingdom
Reviewed 31 October 2015

This hotel is right on the beach, has a good pool and well kept grounds. The bars and drinks are faultless. Lunch is, well it's lunch and a good selection BUT dinner is sooo disappointing. The choices are pretty impressive but I'm sorry, they're pretty tasteless too. For example, one night there was Chilli Con Carni and Moussaka. The Chilli...

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2Thank zands01

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on Maspalomas beach. Near "El Faro" and the Maspalomas sand dunes. Direct access to the beach through lush gardens. Two 5-storey main buildings. Surrounded by 65,000 garden with artificial lakes and approx. 2,000 palm trees. 5 km from Playa del ... more   less 

Additional Information about Hotel Riu Palace Oasis

Address: Plaza de las Palmeras 2 | Maspalomas - Gran Canaria, 35106, Maspalomas, Gran Canaria, Spain (Formerly Gran Palace Maspalomas Oasis)
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Price Range: $263 - $588 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Oasis 4*
Number of rooms: 332
Reservation Options:
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Also Known As:
Riu Grand Palace Maspalomas Oasis Hotel Maspalomas
Riu Grand Palace Hotel Maspalomas
Riu Grand Palace Resort Maspalomas
Hotel Riu Palace Oasis Maspalomas, Gran Canaria
Hotel Style:
#6 Top resorts Hotel in Maspalomas
#10 On the Beach Hotel in Maspalomas
#13 Spa Hotel in Maspalomas
#21 Luxury Hotel in Maspalomas
#29 Family Hotel in Maspalomas
#30 Romantic Hotel in Maspalomas
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Oasis staff and other travellers.
76 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opt for a garden view at least - some of the standard rooms overlook a car park and are to be avoided ..”
 of 5 bubbles happycoastie, 17 Feb 2017 | Read review
“Ask for a high floor, with a sea view.”
 of 5 bubbles 808ricky, 13 Feb 2017 | Read review
“dont pick rooms in block 8 if you want a quite room very noisy when pool man moves sun beds about”
 of 5 bubbles 315wendya, 11 Feb 2017 | Read review
“Odd numbers above 2nd floor”
  • Bedroom
  • view from 2nd floor garden view room
  • View from 5th floor viewing terrace over dunes
 of 5 bubbles Calero11, 8 Feb 2017 | Read review
“Odd number rooms and upper floors for sea views”
 of 5 bubbles keithk4850, 6 Feb 2017 | Read review
5 of 5