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Kempinski Hotel San Lawrenz

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Kempinski Hotel San Lawrenz
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1,117 Reviews from our TripAdvisor Community

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There are newer reviews for Kempinski Hotel San Lawrenz
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Showing 889: English reviews
Malta
Reviewed 13 September 2013

My wife and I have just returned from a short two night break at the Kempinski. As for relaxation, no other hotel on Gozo and Malta beats this hotel. It has three fantastic pools, an excellent Spa, serves a very good buffet breakfast, free parking, free bikes and all the other emnities one would expect from a 5 star hotel....

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Helpful?
1Thank lahamada
RenzoKnight, General Manager at Kempinski Hotel San Lawrenz, responded to this review

Dear Guest, we would like to thank you for having chosen the Kempinski Hotel San Lawrenz for your last stay in Gozo. First we like to thank you for your positive comments on the pools, the spa and the breakfast. We are very sorry to learn from your comment that not every service were up to your expectations (Bath tube...

London, United Kingdom
Reviewed 8 September 2013

We have been to several 5 star hotels in Malta and this is the best. The staff are very friendly and efficient, always willing to assist. Everything about the hotel was excellent, the facilities, the rooms , the food and the pool.

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Helpful?
1Thank Pimlicolians
RenzoKnight, General Manager at Kempinski Hotel San Lawrenz, responded to this review

Dear Reviewer, Thank you very much for taking the time to share your experiences. It was a great pleasure to learn that you enjoyed your time at our hotel. It is always important for us to receive positive review and praise in order for us to take the appropriate action. Our main intention is to make our guest’s stay as...

London, UK
Reviewed 3 September 2013

On the positives, - the staff here were uniformly the most friendly courteous and professional at any hotel I've ever stayed in (and I've stayed in hundreds) - I was automatically upgraded to a junior suite (thanks) - the constructive feedback I offered about things which could be improved was welcomed professionally and kindness shown upon checkout. Here's what I...

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Helpful?
4Thank other1
RenzoKnight, General Manager at Kempinski Hotel San Lawrenz, responded to this review

Dear Reviewer, I deeply regret to hear that you had reasons to complain and would like to thank you for taking the time to share your experience. On behalf of my team I would like to sincerely apologize for the incidents happened. I would like to thank you as well for your constructive comments; please rest assured that I already...

Reviewed 3 September 2013 via mobile

Firstly, this review may be influenced by the fact we got an unexpected complimentary upgrade to a junior suite. The hotel didn't feel empty but nor did it feel packed, I guess we got lucky. The room was fabulous and very spacious. The pool areas were great and the hotel itself is very good looking, a lovely place to hang...

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Helpful?
1Thank markdavidsmith
RenzoKnight, General Manager at Kempinski Hotel San Lawrenz, responded to this review

Dear Mark, How delightful to read that The Kempinski Hotel San Lawrenz played a major part in making your visit to Gozo amazing and I am pleased that it was really quite perfect. I am thrilled that you won’t be considering any other when visiting the island and that said we look forward to welcoming you back on your next...

Surrey
Reviewed 1 September 2013

We stayed at Kempinski San Lawrenz for 14 night at the end of August . Firstly Gozo is a beautiful Island, very quite but peaceful. If you like a lot of action and night life probably not the best place to go, But great for a very peaceful, relaxing and chilled out holiday. The Kempinski Hotel is probably one of...

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Helpful?
2Thank Jimbo527
RenzoKnight, General Manager at Kempinski Hotel San Lawrenz, responded to this review

Dear guest, Thank you for taking the time to share your great and detailed review about your stay with us. I am absolutely delighted that you enjoyed your time at the Kempinski Hotel San Lawrenz. We are very proud of our staff and it is always pleasing to receive such kind comments as yours. We constantly endeavour to exceed our...

Reading, United Kingdom
Reviewed 29 August 2013

We enjoyed a great week at Kempinski San Lawrenz with our children aged 3 & 5. The garden and pool area, indeed all the facilities at the hotel, are excellent. The general atmosphere is quiet and relaxed. Our family suite was very spacious and well equipped. We fell in love with Gozo itself, what a lovely, unspoilt place to visit....

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Helpful?
2Thank HPerry008
RenzoKnight, General Manager at Kempinski Hotel San Lawrenz, responded to this review

Dear Guest, How delightful to read that The Kempinski Hotel San Lawrenz played a major part in making your visit to Gozo amazing and I am pleased that it was really quite perfect. I am thrilled that you won’t be considering any other when visiting the island and that said we look forward to welcoming you back on your next...

manchester
Reviewed 27 August 2013

Spent 4 nights at this hotel, arrived feeling stressed and tired, left feeling relaxed and chilled. The garden and pool area is lovely, good bar service. Breakfast was excellent with an amazing choice of everything. Our room and house keeping were very good and all of the staff were very professional, polite, and gave excellent service, would recommend this hotel...

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Helpful?
3Thank toonangel9
RenzoKnight, General Manager at Kempinski Hotel San Lawrenz, responded to this review

Dear Reviewer, Thank you for posting your comment on TripAdvisor. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Gozo a great experience. Personalized service is of great importance for Kempinski, and we invest heavily in training to ensure every guest feels special. Thank you once again for...

Reviewed 26 August 2013

Stayed at Kempinski Gozo for a week in early August. Enjoyed the pool & gym and had a few dinners at the hotel restaurants during our stay. Breakfast was five star quality and also gluten free diet was accommodated. Room service food and dinner quality did not reach the five star level, but was quite good nevertheless (girlfriend fell in...

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Helpful?
3Thank JanneNykanen
RenzoKnight, General Manager at Kempinski Hotel San Lawrenz, responded to this review

Dear Reviewer, Thank you very much for taking the time to share your experiences. It was with great pleasure to learn that you enjoyed your time at our hotel and that almost everything was to your satisfaction. I would like to thank you as well for your constructive comments with regards to your dinner and room service experience. It is...

Edinburgh, United Kingdom
Reviewed 26 August 2013

Why do we only believe the bad reviews? We spent a week in this hotel from 17 to 24 August 2013 and were so impressed that I am putting my first review on Tripadvisor. We stayed in a delux pool view room on a half board basis. The room itself was excellent. The staff were very friendly and helpful and...

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Helpful?
4Thank KatieM0rag
RenzoKnight, General Manager at Kempinski Hotel San Lawrenz, responded to this review

Dear katie, Thank you for taking the time to write your first and lovely review about your recent stay with us. I am absolutely delighted that you enjoyed your time at the Kempinski Hotel San Lawrenz. We are very proud of our staff and it is always pleasing to receive such kind comments as yours. We constantly endeavour to exceed...

Munich, Germany
Reviewed 21 August 2013

We just spent three nights at this wonderful property and thoroughly enjoyed ourselves. The rooms are nicely decorated and very spacious. We loved the following things: - The hotel does not feel crowded - it's quiet and very relaxing - The staff is very efficient and attentive - Breakfast is fantastic - everything is super fresh - Dinner is amazing...

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Helpful?
2Thank cpcervelo
RenzoKnight, General Manager at Kempinski Hotel San Lawrenz, responded to this review

Dear Reviewer, Thank you very much for taking the time to share your experiences. It was with great pleasure to learn that you enjoyed your time at our hotel. It is always important for us to receive positive review . Our main intention is to make our guest’s stay as comfortable as possible whilst away from home and we are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Kempinski Hotel San Lawrenz - Where European luxury meets Mediterranean flair! Malta's blissful sister island Gozo is the Mediterranean's best kept secret and home to the hideaway resort Kempinski Hotel San Lawrenz Gozo. Indulge in luxury, culture, sun & sea - and find the undiscovered island you have been dreaming of! ... more   less 

Additional Information about Kempinski Hotel San Lawrenz

Address: | Triq ir-Rokon, San Lawrenz, Island of Gozo SLZ1040, Malta
Region: Malta > Island of Gozo > San Lawrenz
Price Range: $132 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel San Lawrenz 5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Kempinski San Lawrenz
San Lawrenz Kempinski Hotel
Kempinski Hotel San Lawrenz Island Of Gozo, Malta
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel San Lawrenz staff and other travellers.
24 questions
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Questions? Get answers from Kempinski Hotel San Lawrenz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room overlooking the pool area”
 of 5 bubbles myself-7, 20 Nov 2016 | Read review
“Great thanks to the staff for making it such an enjoyable stay. Suite Rooms with a view are definitely recommended.”
  • The outdoor pool view on a sunny day from our terrace.
 of 5 bubbles keithmatthewb, 16 Nov 2016 | Read review
“We had a long walk to our room/suite on the 6th floor, but it was worth it when we got there!”
 of 5 bubbles FamilySP, 26 Oct 2016 | Read review
“6th floor deluxe double rooms are excellent”
 of 5 bubbles JonathanPooley, 23 Oct 2016 | Read review
“We did upgrade and the room was just lovely”
 of 5 bubbles ElaineC730, 21 Oct 2016 | Read review
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