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All reviews the executive lounge platinum member duty manager business lounge lippo mall shower curtain upgraded room accor chain established hotel mr john restaraunt staff birthday cake premium deluxe eighth floor fantastic customer service thank you very much close to the airport
Booked through Accor 4cdays 2 Adults and 1 nine year old requiring extra bed. Paid for up front with Accor. When we arrived, Monday, no extra bed in room and then Reception wanted to charge me Extra. Spoke with Mgr and showed Accor booking on...More
When you enter this hotel, it seems like ordinary hotel. But when you go through receptionist you will feel different.
A lot of relief and the ambience is so yogyakarta. You must choose 8th floor room because it is same floor as breakfast room also...More
Response from RoniM419, General Manager at Grand Mercure Yogyakarta Adi SuciptoResponded September 25, 2018
Dear Mr. Dimas_ValinG10,
Thank you for the review and perfect score on TripAdvisor!
We are delighted to hear that you enjoyed your stay with us, highlighting our Internet speed, our piazza, TV channels, and also our spectacular views of Merapi Volcano!
Once again we thank...More
Named as the most Borobudur character in this hotel by World record as there are so much of Borobudur relics in this hotel as interior and great design. You are not walking into a normal hotel actually as this is the most amazing and beautiful...More
The people are outstanding with any problems with have, what touch my heart is how they make effort and put details in attention for us as member or guest as special as possible. I want to thank personally for Yosita and Sella that make sure...More
Nothing much to say. Its expected from Grand Mercure for deliver such an outstanding service from the moment i step and checking in and out, a comfortable room.
Go try their in room dining, you can thank me later for that.
The location for me...More
Response from MeiMeiPorwanto | Reviewed this property |
Hotel concierge will be able to offer you rental car include driver and request driver who can assist you as tour guide at Borobudur. You can also inquire cost at hotel concierge desk. They will happily assist you. For... More
Hotel concierge will be able to offer you rental car include driver and request driver who can assist you as tour guide at Borobudur. You can also inquire cost at hotel concierge desk. They will happily assist you. For myself I did not use hotel service since I am a local and I know my way around. Happy holidays !