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Beautiful hotel, great experience, but expensive
Room rates and restaurant costs were high but comparable to surrounding resorts. Food was fantastic. Coffee was great. Staff is friendly. Beach is small but nice and is not too crowded.
I've been to countless resorts and this was truly the best ever. The grounds are beautiful and the restaurants are fantastic, but the best part of this resort is the employees. I did not encounter one that wasn't completely engaged with the guests. Most the...More
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6 Thank konagirl24
Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 25 January 2018
What a lovely review! Thank you SO much for your very kind comments regarding our staff, we have sent your review to the leadership team and will ensure they see these great comments. We are delighted to hear you enjoyed the stargazing and look...More
Excellent resort in Hawaii. Stayed there for 5 days with 1 year old baby. Had fun. Pretty much all you need is there. Great service, great food, nice staff. Best snorkeling spot right at the hotel beach.
We were put up in this hotel by American Airline after our flight got canceled. The hotel was great. The rooms were nice, nothing over the top but they did have 2 showers in the rooms. The service was good everywhere, everyone willing to help...More
What a beautiful resort with such wonderful staff! The staff really make this place so special - helpful, patient, warm people. The property, especially the main building with the lobby and ballrooms, is gorgeous. We were crazy about the beautiful wooden staircase and orchids planted...More
Response from johnjW2756DO | Reviewed this property |
We were in the north tower far from the ocean end but on the golf course side. Still had a decent view of the ocean. But you also have a view of the mountain to the north towards Waimea which is nice. We were on the 4th... More
We were in the north tower far from the ocean end but on the golf course side. Still had a decent view of the ocean. But you also have a view of the mountain to the north towards Waimea which is nice. We were on the 4th floor. Good luck and enjoy Hawaii