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The hotel was lovely and had many things to offer but it did not provide the type of room we reserved. We splurged and booked a king room with a full ocean front view, as did several other couples in our group, but we were...More
Our experience was absolutely great! The staff was always friendly and courteous, our room was large with an amazing marble bathroom, and the grounds were absolutely gorgeous. We would highly recommend, and plan on coming back again.
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Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 1 week ago
Thank you very much for your kind review! We look forward to welcoming you back again soon!
Stayed here as part of a Costco vacation package. When you first arrive, you are greeted with a beautiful ocean view and a lei. Check in was smooth and Christian was super friendly. Self-parking is easy and close.
Our room was in the South Tower...More
The Fairmont Orchid Hawaii is located in the best stretch of beach in the Big Island. You can walk for miles along the coast all the way to Mauna Lani and beyond. There are several excellent beaches along the way. There are very beautiful protected...More
I've lost count of how many times I've been to the Orchid. Fifteen?
It's my favorite go-to spot and in fact I've been going there twice a year for the past several years, and annually before that back to at least 2006. We've done a...More
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Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$320 - US$758 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Romantic Hotel in Puako
#2 On the Beach Hotel in Puako
#2 Green Hotel in Puako
#2 Luxury Hotel in Puako
#2 Spa Hotel in Puako
#2 Family Hotel in Puako
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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You physically have to look round the dividing wall to see your neighbours. We only saw our neighbours at sunset when we were both leaning against the balcony railings. We had an ocean front suite so only had neighbours one... More
You physically have to look round the dividing wall to see your neighbours. We only saw our neighbours at sunset when we were both leaning against the balcony railings. We had an ocean front suite so only had neighbours one side. Hooe this helps.
Response from A_NIELSEN_987 | Reviewed this property |
There are chairs with canopy by beach and pool based on our August visit. However esp by beach there are few...unless you go to far side of property which has trees and so lots of natural shade but beach is not so inviting... More
There are chairs with canopy by beach and pool based on our August visit. However esp by beach there are few...unless you go to far side of property which has trees and so lots of natural shade but beach is not so inviting or safe there
If shade really matters get there early. Or shell out for cabana 🙂
Hi, good question. Our Ocean Front room was on the 5th floor, one floor below the Gold level. While I did not go up to the Gold Floor, it appeared from the outside that the rooms on the 6th floor were similar to the rooms... More
Hi, good question. Our Ocean Front room was on the 5th floor, one floor below the Gold level. While I did not go up to the Gold Floor, it appeared from the outside that the rooms on the 6th floor were similar to the rooms on the floors below, which would suggest that there are Ocean Front rooms on the Gold Floor. The poster who suggested that there are no "Ocean Front" rooms above the ground floor is incorrect. All rooms that directly face the ocean are considered "Ocean Front" rooms. There are also Partial Ocean View, Ocean View and Deluxe Ocean View rooms.
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"If you don’t want the noise from the pool and the waterfall ask for the South Tower"