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Jack & Di's Troutbeck Lodge Guest Rooms

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25 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Reviewed 1 October 2016 via mobile

enjoyed our stay. 2 rooms. duty manager Ken was more than helpful and made our stay pleasant. the cleanliness was excellent and everything in good working order. free fast WiFi. BBQ. thanks Ken from caleb and boys

1Thank Jae W
Reviewed 11 April 2016

We want to tell everyone that our booking went very wrong. At our arrival Mrs. Zhao owner offJack and Di's, try to accommodate us in a studio room instead of one bedroom family, without lake view balcony or spa as described. We've notice that the place we booked it was occupied by someone else. Needless to say we are very...

1Thank Elacristian
Reviewed 10 April 2016 via mobile

Hi we booked the entire place out expecting a very nice lodge as per the photos shown and I was more than disappointed! It was rundown, it smelt, everything was totally outdated! The heaters didnt even work, it was dark and uninviting, staff were hopeless- they didnt even do the breakfast that was included, they also didnt do a daily...

1Thank Janine S
Reviewed 5 March 2016 via mobile

I am traveling with my partner, mother and mother in law. All are budget conscious and enjoy comfort. The bed configuration suits everyone. Double, queen and single. Mark our Manager has thought of everything. We ran out of loo paper, went to the office to find he wasn't there but he had draws full of everything we would need. Loo...

Thank Tennelle O
Reviewed 1 February 2016 via mobile

We stayed in the "villa" which is attached to the lodge. We discovered that it used to be a shop in the early days of the complex's existence but has now been converted into a two-floor accommodation with 2 single beds downstairs and a double in the upstairs room. The view across the lake is stunning and the wi-Fi the...

1Thank 948barryg
Palmerston North, New Zealand
Reviewed 30 January 2016

This property is no longer owned by Jack and Di, but the new owner still trades on the good name of these people! The accommodation was acceptable, but I find that when there is a confirmed booking, at least the fridge could be turned on, so that food can be stored upon arrival. The beds were fine, but I suspect...

Thank Kiwihipp
New Jersey
Reviewed 10 January 2016

I want to start by saying that the word "motel" has a different connotation in NZ than in the US. In the US, you never know what you'll get and it usually isn't great. You get what you pay for so to speak. In NZ, a motel, and we stayed in about 11 of them, is clean, comfortable, sizable, and...

Thank Crackerjack1954
Sydney, Australia
Reviewed 5 January 2016

We booked the villa because of the view and we were not disappointed. You can see the water from your room. It is magnificent. You can also see sun rise from the lake if you are lucky on the day. However, this is the best part of the accommodation. The owners are friendly and helpful and despite we arrived early,...

Thank Wiz2014
Melbourne, Australia
Reviewed 18 December 2015 via mobile

Do not stay here. This place is not in a tourist area at all. It is amongst houses in a run down suburb of Rotorua. The whole place is run down and looks very uninviting. We were shocked when we arrived and nearly didn't go in. In the end we stayed one night out of the three we had booked...

Thank Andrew E
Brisbane Region, Australia
Reviewed 23 October 2015

Stayed three nights in October 2015, rooms were of good size however they were not very clean and the kitchen facilities were very average. This could be a nice place to stay if it was better maintained and rooms were properly serviced. The price for this motel is very high compared to the other accommodations of better quality. Staff were...

Thank sueborn

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  • Free Parking
  • Free Parking

Additional Information about Jack & Di's Troutbeck Lodge Guest Rooms

Address: 5 Arnold Street, Ngongotaha, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua > Ngongotaha
Price Range: $114 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jack & Di's Troutbeck Lodge Guest Rooms 3.5*
Number of rooms: 5
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Questions & Answers

Questions? Get answers from Jack & Di's Troutbeck Lodge Guest Rooms staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful views over Lake Rotorua, seems like a good place to fish for trout.”
 of 5 bubbles Kiwihipp, 30 Jan 2016 | Read review
“Don't take small villa attached to large one”
  • View from Front Porch
  • small shower
  • small sink
  • Master Bedroom
  • Kitchen area
  • Common Room with beds
 of 5 bubbles Crackerjack1954, 10 Jan 2016 | Read review
“Lakeview is great. Close to road but quiet.”
 of 5 bubbles cjin2014, 15 Sep 2014 | Read review
“They are all good!”
 of 5 bubbles Net407, 2 Aug 2014 | Read review
“Just avoid this B&B”
 of 5 bubbles TonysGirl2008, 26 Feb 2012 | Read review
5 of 5
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