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See all 4 hotels in Playa Santa Lucia

Hotel Roc Santa Lucia (Ex Gran Club)

1,520 reviews
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Traveller (2964)
Pool & Beach (677)
Room & Suite (386)
Overview
  • Excellent31%
  • Very good40%
  • Average17%
  • Poor8%
  • Terrible4%
Travellers talk about
“junior suite”(169 reviews)
“gran club”(366 reviews)
“bon bon”(62 reviews)
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,520)Write a Review
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Show reviews that mention
All reviewsjunior suitegran clubbon bonentertainment stafflobby barfishsunwing repstandard rooms arecoco beachthe grillpastaa la carte restaurantsricering tossfriescloser to the beachspanish lessons
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1 - 5 of 1,016 reviews
Reviewed yesterday

Just returned from a 1 week trip to Roc Santa Lucia (January 10-17) and I can honestly say it ranks up in my top 2 vacation that I’ve ever taken (I travel to the Caribbean twice a year). There were 5 of us in the...More

Thank BooMcq
Reviewed 6 days ago

Good value for price all hurricane damage is repaired Bring spices for food it's pretty bland Joel Gomes in lobby bar was fantastic Pool was very nice and clean Furniture is very dated I would come here again

3  Thank travellingman056
Response from Hotel Roc Santa... S, Director de Relaciones con Clientes at Hotel Roc Santa Lucia (Ex Gran Club)Responded 5 days ago

Dear Client, Thank you for feedback. We are glad you liked your stay here. We have already shared your review with the rest of our staff. Hope we will welcome you again. Warmest regards.

Reviewed 1 week ago

Although I stayed in Brisas Santa Lucia (Dec 14-28) during this trip, we had dinner at ROC twice and visited the grounds a few times. This is my favorite hotel in Santa Lucia! Mainly due to the amazing animation team!! The quality of the shows...More

2  Thank Roksolana_B
Response from Hotel Roc Santa... S, Director de Relaciones con Clientes at Hotel Roc Santa Lucia (Ex Gran Club)Responded 1 week ago

Dear Client, Thank you for your feedback, for sharing your experience with the rest of the world. We are glad to know you enjoyed your stay at Roc anta Lucia and you consider to return if ´the prices fit your budget´. We will pass your...More

Reviewed 1 week ago

Hotel Roc Santa Lucia (Ex Gran Club) Playa Santa Lucia Hurricane Irma's Effect 552493522 I was on the first flight from Toronto returning to this area since the hurricane. A blessing in disguise for the hotel and tourists alike, Irma prompted much needed renovations (still...More

1  Thank Sandi S
Response from Hotel Roc Santa... S, Director de Relaciones con Clientes at Hotel Roc Santa Lucia (Ex Gran Club)Responded 1 week ago

Dear Sandi, we appreciate your time and comment on us. Your feedback is always instrumental to our work. We are glad you enjoyed your stay with us. We can see this is not your first visit and hope it is not the last one. As...More

Reviewed 2 weeks ago

We stayed there over Christmas in 2016 and have been meaning to write a review ever since. This place is great! If you travel to Cuba then you go in with proper expectations of accommodations and food. The room was always immaculately clean and was...More

3  Thank screennameslimited
Response from Hotel Roc Santa... S, Director de Relaciones con Clientes at Hotel Roc Santa Lucia (Ex Gran Club)Responded 1 week ago

Dear Client, Thank you for your feedback, for sharing your experience with the rest of the world. We are glad to know you enjoyed your stay at Roc anta Lucia and you consider to return. We will pass your comment to the rest of our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
US$96 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites
Details
Price range
US$96 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites
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Traveller (2964)
Pool & Beach (677)
Room & Suite (386)
Dining (216)
Hotel & Grounds (1840)
Family and Play Areas (70)
Bathroom (18)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Janice C
18 January 2018|
AnswerShow all 3 answers
Response from Hotel Roc Santa... S | Property representative |
I will give you our Sales Manager´s email and she will provide you with more info: yurina@clubst.stl.tur.cu We will be pleased to answer you and give you more details
0
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GBM16
12 January 2018|
AnswerShow all 7 answers
Response from Hotel Roc Santa... S | Property representative |
Yes there are. We have a night show with dancers and live music and a disco inside the hotel.
0
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Google Translation
KimberleyIllaretta
29 September 2017|
AnswerShow all 4 answers
Response from Hotel Roc Santa... S | Property representative |
They are still there
0
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Google Translation
Room Tips
"upgrade to a jr. suite, it's worth every penny for the proximity to amenities and the extra space."
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"Get a junior suite"
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"Upgrade to a suite"
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"Be sure to request a renovated room at the time of booking AND upon check in."
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