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Bravo Caracol

ElvolineUS$112*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$112*
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Bravo Caracol
Bravo Caracol
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857 Reviews from our TripAdvisor Community

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Showing 511: English reviews
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Reviewed 5 weeks ago

Food Many and good choices at the buffet. The eating area has been renovated, it's really confortable. You have grillades, seafood, fresh veggies, etc. Animation and ambiance All in Italian! You have to be aware that the resort have been rented by Italians so everything is in their language, and I am not exaggerating. There is Canadian and Italian guests,...

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Helpful?
Thank Msophi
VBCaracol, Director of Sales at Bravo Caracol, responded to this review

Dear Msophi, Thank you for your nice review and its a pleasure for all staff and management to see you enjoyed your vacation. We keep on working on the english speaking in entertainment, specially when we have so many canadian guests that have preferred Caracol for years return to visit. Our best reward will allways be a sautfied customer!!! We...

Barrie, Canada
Reviewed 10 April 2017

Recently had a great week at this resort! Food was good, especially fresh fish at grill in dining room as well as the Beach Bar. There was always an adequate variety. The dining room staff are always attentive and helpful. The rooms and bathrooms were always kept clean and fresh. The entertainment staff are a particularly outgoing group with special...

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Helpful?
1Thank samana2
VBCaracol, Director of Sales at Bravo Caracol, responded to this review

Dear Samana2, Thank you for you really accurate review!!! It´s a pleasure for us to know you enjoyed all services specially the entertainment and massage. For sure we will be waiting for your next visit!!!

Renfrew
Reviewed 4 April 2017

Flight: 3 of us travelled to Caracol on March 24th for 7 days our flight out of Montreal was delayed a few minutes but other than that flight was great I do recommend prem plus as it does allow extra baggage. Arrival: Arrival in Cuba was great going through customs was very painless however i do find the bus driver...

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Helpful?
1Thank lovetotravelRenfrew
VBCaracol, Public Relations Manager at Bravo Caracol, responded to this review

Dear lovetotravelRenfrew, For staff and management at Bravo Caracol it has been a great satisfaction to read your review, hence we wanted to acknowledge how important it is for us to know you had a great time with us from the very first moment. It is our pleasure to welcome such loyal and great clients like you, and we would...

Mississauga, Canada
Reviewed 3 April 2017

Just came back from a trip to Camaguey , Cuba with 3 friends Hotel Bravo club Caracol, a small resort with only one buffet and one reservation restaurant plus beach snack bar with the best fish cooked in Cuba very Italian resort , most of the visitors are Italian , less English place to have fun , food is ok...

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Helpful?
1Thank mmemelkon
VBCaracol, General Manager at Bravo Caracol, responded to this review

Dear mmemelkon, It´s a pleasure for us to read your review and find out you enjoyed your vacation. As you might know hotel is working as an Italian Club, but we will keep on working on english speaking shows and of course canadians are our very faithfull and best customers. Thanks once more for your nice review. We hope to...

Reviewed 27 March 2017

If you are looking for a Cuba getaway with good food, Great service ,clean rooms then this is the place to go, I was nervous about this resort but can tell you that I will definitely be returning , the food was well beyond my expectation, the rooms are renovated and modern, the service was incredible and there is not...

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3Thank Jeff B
Lisbeth M, Director of Sales at Bravo Caracol, responded to this review

Dear JeffB, All management and staff are very pleased to know your positive opinion about our resort. It is a great pleasure for us to know you will be coming back. We truly appreciate your comments and that is our best reward. Victor and Eldys are also very happy to know how welcoming they were for you. So we are...

Laval, Canada
Reviewed 26 March 2017

we just arrived from hotel bravo caracol , we had a fantastic time, this is our 22nd time at this hotel, the lobby is newly renovated so are the rooms. the staff are family oriented, great welcome apon arrival at the front desk, with the management of Mr. Santiaco general manager his assistant Giovanni , Matlide Lisbeth, Jennifer Rodriquez at...

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2Thank Chanel155029
Lisbeth M, Director of Sales at Bravo Caracol, responded to this review

Hi Chanel155029, Its great to hear you had a fantastic vacation....well ...we already knew that. Thanks for your beautiful review and of course we will tell all staff. They are all already waiting for you. Hugs from your Caracol Family. Lisbeth, Matilde, Jennifer, Santiago.....and all

Reviewed 15 March 2017 via mobile

The resort was nice, quaint and clean. Rooms were nice with great working showers all updated. The only issue with the room either though it was a ocean view it became very windy for the last 4 days of the vacation and therefore the wind whistled through the room all night. The maids were awesome and most of the resort...

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Helpful?
1Thank fran k
VBCaracol, General Manager at Bravo Caracol, responded to this review

Dear fran k, Thank you for your review and all praise to aour maids and staff. We are sorry that weather prevented you from enjoying the beach some days and ceratinly appreciate your suggestions made to improve services and no doubt will work on the behaviour of our staff. Our cooks and cheffs are happy that you enjoed the food....

Reviewed 12 March 2017 via mobile

We just returned from Caracol Friday March 10. We were 3 families travelling with our kids ranging from 7 to 15 years old. We had high hopes because of the numerous positive reviews since the " renovations ". I am a frequent Cuba visitor although it was my first visit to Santa-Lucia. I knew the beach wasn't going to be...

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Helpful?
2Thank Eric J
VBCaracol, Director Comercial at Bravo Caracol, responded to this review

Dear Eric, Thank you for your review on your vacation. On the name of all staff we thank you and weare happy that you enjoyed entertainment and the friendlyness of our staff, for them opinions like yours make their day!!! Management has already taken note of your recommendations and is constantly working in imporving all services and facilities to make...

Ottawa, Canada
Reviewed 26 February 2017

I liked everything the hotel provided us with. All the activities were fun and all the staff were energetic. Made friends with almost all the staff over there and non of them disappointed me. I would recommend this resort with family or friends. Also, it has the best price for a 4 star hotel. The hotel room are incredible! Very...

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3Thank Rifad_Abdo
VBCaracol, Director Comercial at Bravo Caracol, responded to this review

Dear Rifad, it is our pleasure that your vacation was as expected ...and more, happy customers are the reason for all our staff and management to work harder in their satisfaction. We take pride on our friendly staff and we are glad you appreciated it. So...we wait for you, hopefully may....to welcome you back to our Bravo Caracol family

Toronto, Canada
Reviewed 26 February 2017

1. Dining Room - staff needs to pay attention. Many times we walked in and had to ask for tables to be cleaned and even more times had to ask for water. This should be immediately attended to without having to ask! Also - replace the one and only ground pepper mill - it's broken. I told staff, but it...

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Helpful?
2Thank KeepItSimpleStu
VBCaracol, Director General at Bravo Caracol, responded to this review

Dear KeepItSimpleStu, Thank you for your accurate review. All opinions from our guests are very important in order to improve the service and satisfaction in general. Our Management team is taking action about restaurante service, the swimming pool is under future plans for repair as are the pool and tennis tables. Like you suggested we are paying attention to little...

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04/06/2017 05/06/2017
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Near Bravo Caracol

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Babysitting
  • Multilingual Staff
Official Description (provided by the hotel)
Caracol Hotel, with 150 mini suites is right in front of a of white sand beach and Cuba's largest Coral reef located in Santa Lucía. This all inclusive hotel is unique because of its Caribbean environment provided by a varied entertainment program for adults and children, personalised attentions from an experienced and friendly staff that will make you feel like home. ... more   less 

Additional Information about Bravo Caracol

Address: Ave. Turistica Santa Lucia | Camagüey, Cuba, Playa Santa Lucia 74250, Cuba (Formerly Club Amigo Caracol)
Region: Caribbean > Cuba > Camaguey Province > Playa Santa Lucia
Price Range: $116 - $207 (Based on Average Rates for a Standard Room)
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Cancelon, TripOnline SA and Evoline ltd so you can book your Bravo Caracol reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Club Amigo Caracol Hotel Playa Santa Lucia
Hotel Amigo Caracol
Country Inn Camaguey
Bravo Caracol Playa Santa Lucia, Cuba - Camaguey Province
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Questions & Answers

Here's what travellers have asked, with answers from Bravo Caracol staff and other travellers.
69 questions
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Questions? Get answers from Bravo Caracol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“closer to the ocean”
mmemelkon, 3 Apr 2017 | Read review
“300 's were great as it is far enough away from the pool/entertainment area, it does get a little noisy as you get closer to that area”
L2091FPjeffb, 27 Mar 2017 | Read review
“all the rooms are recently renovated”
Chanel155029, 26 Mar 2017 | Read review
“Get a junior suite close to the beach.”
kevinwF1055KX, 19 Feb 2017 | Read review
“Blocks 400 and 500 to be close to everything”
maxwaluchem, 6 Feb 2017 | Read review
5 of 5
Elvoline
US$112* /night
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Cancelon
*Disclaimer
Prices are for 1 room, 2 adults
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