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Hotel Hacienda Morelos

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Hotel Hacienda Morelos
Hotel Hacienda Morelos
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344 Reviews from our TripAdvisor Community

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Showing 232: English reviews
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London, Canada
Reviewed yesterday NEW

A beach side hotel that has been totally renovated. They have an amazing owner and manager who go out of their way to please you.Staff are friendly and knowledgeable. The chef Charley gives you five star meals. Would definitely stay again. Nina

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Helpful?
Thank nina p
Tucson, Arizona
Reviewed 4 days ago NEW

We stayed at Hacienda Morelos for two nights. We arrived by car, had just a little trouble finding the hotel with our GPS, but asking directions got us there. The hotel has free convenient parking. Check-in was easy and friendly. Our room was comfortable and had an ocean view. There is a pleasant outdoor area to have breakfast, which was...

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Thank Ira S
Reviewed 1 week ago via mobile

Loved it, we felt appreciated by management and staff. View always breathtaking and accommodation greatly improved from last year. The place to be in the place to be! The valentine's day supper we booked was phenomenal prepared by a truly talented chef! Even got a great massage on the beach by a local masseuse on the beach for both of...

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Thank sebbybas
Reviewed 1 week ago

The hotel was recently renovated. The room was fairly large and very clean. It was sparsely but adequately furnished. We had a 3rd floor room with a door to an outside balcony overlooking the Caribbean. The view was absolutely gorgeous. The staff was helpful and friendly. The only negative is that the balconies on the third level are not private....

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Thank dougiep01
Reviewed 1 week ago

As we had to wait one day for a companion to arrive, we selected this place being close to the airport to stay for one night. It is on the beach with beautiful views over the ocean, and of the small fishing and diving boats coming in and going out. It is less overpriced than most hotels along the coast....

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Thank Tjaart S
Boise, Idaho
Reviewed 1 week ago

We stayed one night in room 202. Very clean, nothing fancy, large balcony right above the pool, good shower and air conditioner. Friendly staff at hotel and at the bar. would have been nice to be able to charge drinks to the room. Just a couple of short blocks to everything puerto Morelos has to offer. Cons-room was dated and...

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Helpful?
Thank bfeo
GerenciaHMB, General Manager at Hotel Hacienda Morelos, responded to this review

Dear Mr. Bfeo, Thank you for your comments, we appreciate them a lot, they provide us with good feedback to improve our services. We hope we have the opportunity to host you again on your next visit. Luxury Regards Karina Jimenez General Manager

Reviewed 3 weeks ago

Our first time in Puerto Morelos and we felt very welcomed. The room was clean and offered a lovely view. Unfortunately, there wasn't a refrigerator or safe in our room. The bar and restaurant downstairs offered some delightful food, but they did keep the music quite loud, so often we eat on our balcony. The beach was grand !

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Thank Sali W
Reviewed 17 January 2017

I love this quaint sleepy beach hotel. I'm going to miss our view from our room...especially the morning sunrise. We loved the staff at Hacienda Morelos, especially Edgar! Loved meeting all the local and visitors from Canada, Ohio, Wisconsin, New York, and LA. Hotel is clean but no frills however very personable and staff is wonderful. Beach is great and...

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2Thank allypz
Orick, California
Reviewed 12 January 2017

We mostly chose this hotel due to its central location in Puerto Morelos, and it did not disappoint. It is a great spot, very close to most shopping, dive shops, and restaurants in Puerto Morelos. The hotel feels newer, nice and clean, and the staff was friendly. Our room was very nice, clean, and with a good ocean view. The...

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1Thank Justin L
Reviewed 9 January 2017 via mobile

In the end, we were satisfied with our stay. Word of warning… The price you have been quoted may not be the price they insist you pay upon arrival. Be sure to have the hotel send an email of confirmation with dates and price included. On a positive note the rooms were clean and well-kept, good housekeeping and wonderful dining...

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Helpful?
Thank D'lee J

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Find sun soaked tranquility. A secluded haven nestled on white sand beaches in an all year long summer. Expansive views to the Caribbean Sea and just a few yards from the second world largest coral reef barrier. A refuge for those travelers who knows where to experience an affordable and Idyllic Caribbean vacation. Come discover the essence of Hacienda Morelos, with relaxed tropical interiors and an intimate terrace emanating sensations that are timeless, unforgettable and passionately low-key. A peaceful hotel situated in the down town of this vibrant coastal village and less than a few steps walking from one of the most beautiful beaches in the Mexican Caribbean. ... more   less 

Additional Information about Hotel Hacienda Morelos

Address: Av. Rafael Melgar Mza.2 Lote 5, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $101 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Hacienda Morelos 3*
Number of rooms: 30
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Also Known As:
Hacienda Morelos Hotel Puerto Morelos
Hacienda Morelos Puerto
Hotel Hacienda Morelos Riviera Maya, Mexico
Hotel Style:
#16 On the Beach Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hacienda Morelos staff and other travellers.
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Questions? Get answers from Hotel Hacienda Morelos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor offers best view but 2nd floor rooms have private patios.”
 of 5 bubbles dougiep01, 15 Feb 2017 | Read review
“Second floor rooms have nice balcony.”
 of 5 bubbles 690tjaarts, 15 Feb 2017 | Read review
“All rooms face the ocean, even the ground floor rooms have a view of the ocean and sunrise 🌅”
 of 5 bubbles bfeo, 13 Feb 2017 | Read review
“Nicer views and ocean sounds on the top floor.”
  • Sunrise on our last day in Puerto Morelos
 of 5 bubbles saliw2017, 28 Jan 2017 | Read review
“call ahead to make sure of what your going to get room wise”
 of 5 bubbles O3359MKseans, 17 Oct 2016 | Read review
5 of 5