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Secrets Silversands Riviera Cancun

Travellers' Choice award winner
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Secrets Silversands Riviera Cancun
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10,220 Reviews from our TripAdvisor Community

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Showing 9,392: English reviews
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Reviewed yesterday NEWvia mobile

Stayed here for 2 weeks with family and friends,food is lovely but men have to wear long trousers and collared shirts or they want be able to eat dinner anywhere,drinks are fab the waiters around the pool are great and work really hard to make sure you have a drink ,in the night if you tip them they look after...

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Helpful?
Thank Daughterin
Ajijic, Mexico
Reviewed yesterday NEW

We stayed for one week. The hotel does need some updating.Check in was too slow, and mosey.....hard to hear her as there is an open bar with load music. The pool area shows its wear. The pool chairs are very uncomfortable !! The room was nice. The restaurants I would rate at 3. The service was slow, but food good....

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Thank Ajijicman
Toronto
Reviewed yesterday NEW

Stayed at Secrets Silversands for 10 days and had a fabulous time! Many infinity pools and amazing ocean views! We had a preferred Junior Suite with a pool view but we could also see the ocean too. The room was modern, gorgeous and very clean with a very comfy bed. The food was very good (some room for improvement of...

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2Thank kittr2015
Reviewed yesterday NEWvia mobile

We are here now May 21st to the 27th. I read all the reviews online and one thing that stood out was the service was supposed to be really good and go above and beyond. We are here now and I am writing this review before my departure to say I am extremely disappointed with the level of service so...

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2Thank Nybakken36
Norfolk, Virginia
Reviewed 2 days ago NEW

We booked this vacation for our private wedding and honeymoon. Marne Larret was our wedding coordinator and made the event so perfect, flawless and went above and beyond to ensure that our day and our entire trip was special and perfect. We communicated only through email before the event so I was anxious about how it was going to turn...

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1Thank akmsanctuary
Toronto, Canada
Reviewed 2 days ago NEW

If you have a car and planing on parking at the hotel think twice before booking this property. This hotel offers valet parking only and its a pain to get your car when you need it. Well, let me start from the beginning. Check in process is very long, even if you are in privilege club(they have separate check in...

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1Thank Elena H
St. George, Utah
Reviewed 2 days ago NEW

My husband and I stayed in a 4th floor ocean view room. The room really needs updating, it's certainly showing it's age. But it was clean and quiet with a wonderful balcony we could spend our mornings or evenings hanging out. The service was really good here. We had just come from a week at Playa Mujeres, where the rooms...

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3Thank Deanna O
Thurmont, Maryland
Reviewed 2 days ago NEW

Just returned from 4 nights, we stayed along with 15 family members and friends for my nieces wedding. Her coordinator Marine was so accommodating to her, her every wish was granted. The flowers, the venue everything was beautiful! Thanks Marine! Our room was in the preferred section oceanfront, was gorgeous! Nice and clean and cool. The daily service was wonderful,...

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1Thank jride2016
San Marcos, Texas
Reviewed 2 days ago NEW

The room was fantastic. It was cleaned every day. The grounds are beautiful. We had no problems with bugs or itchy grass. The best part about this place, however, is the staff. By far some of the hardest working people I have ever had the pleasure of meeting. Anna, Estephany, Emmanuel, and Jaziel from the entertainment team made us feel...

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1Thank jazcrookes
New Jersey
Reviewed 3 days ago NEW

Loved, loved loved it! First time to Mexico, and we chose Secrets Silversands from an Apple vacation book and browsing through some reviews and YouTube videos and we were not disappointed. Arrived with my husband for a 5 night stay, (would stay for 6 next time) room was fantastic, upgraded to a swim out and it was well worth it...

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3Thank kathdavid2017

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more   less 

Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $423 - $791 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
Number of rooms: 441
Reservation Options:
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Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Riviera Maya, Mexico
Hotel Style:
#1 Romantic Hotel in Puerto Morelos
#1 Family Hotel in Puerto Morelos
#1 Business Hotel in Puerto Morelos
#3 On the Beach Hotel in Puerto Morelos
#3 Spa Hotel in Puerto Morelos
#3 Luxury Hotel in Puerto Morelos
#3 Top resorts Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Silversands Riviera Cancun staff and other travellers.
1,288 questions
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Questions? Get answers from Secrets Silversands Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up floor is better”
Ajijicman, 24 May 2017 | Read review
“Ocean view rooms are totally worth it. Amazing views. Higher floor rooms are more quiet.”
akmsanctuary, 23 May 2017 | Read review
“Higher floor to guarantee a better view”
812ElenaH, 23 May 2017 | Read review
“Swim out rooms are great and convenient but, if you want something quiet, choose one that doesn't face the main pool”
jazcrookes, 23 May 2017 | Read review
“Stayed in Preferred Club building #2, Want to thank Pepe, Idzil, Antonio, Jacqueline, Daniel and Anna Banana for taking such good care of all of us.”
HappyTravelersJPC, 22 May 2017 | Read review
5 of 5
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US$360* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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