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Secrets Silversands Riviera Cancun

Travellers' Choice award winner
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Secrets Silversands Riviera Cancun
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10,213 Reviews from our TripAdvisor Community

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There are newer reviews for Secrets Silversands Riviera Cancun
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Showing 9,385: English reviews
Newark, Ohio
Reviewed 2 days ago NEW

We had a beautiful swim out ocean view room on the preferred side.. The view was awesome, the beach too rocky to get into. Customer service: Delmy waited on us the whole time we were there. She is very sweet and a genuinely kind and caring person. She was polite and very respectful of all our needs. Her service was...

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Thank jim19582013
Washington DC, District of Columbia
Reviewed 2 days ago NEW

I would recommend this resort to anyone looking for a relaxing stay in Cancun. One of the biggest highlights was that the rooms and grounds were extremely clean. This includes the pools, of which there were several offering lovely views or a swim-up bar. Also, the elevators worked perfectly (should that influence your stay) and bar staff was attentive. My...

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Thank coffeeandviews
Ohio
Reviewed 2 days ago NEW

My fiancee and I, along with two other couples, recently spent a week at Secrets Silversands and couldn't be happier with our experience! The positives of this resort are almost too many to list here and the negatives are almost nonexistent (and minor). First the minuses: Yes, the beach could be better. From the resort down to the tide line...

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Thank Jon K
Houston, Texas
Reviewed 3 days ago NEW

We got married at Secrets Silversands last month and it was more than perfect. Edith was our wedding coordinator, she is the best!! She was awesome to work with, going above and beyond for us and all of our guests. Definitely recommend having a wedding at Secrets Silversands. Beautiful property, excellence service, and great food. Beach is nice and quiet,...

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4Thank rcarver2017
Cleveland, Ohio
Reviewed 3 days ago NEW

We had our wedding at Secrets Silversands and it was perfect. Marine our wedding coordinator was amazing. She attended to every detail for us and was so easy to get a hold of. We had a storm the night of the wedding and she had everything moved into the backup reception area within 10 min and my guests didn't notice...

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1Thank bcover
Reviewed 3 days ago NEWvia mobile

We became part of the preferred club. Not only was the view from our amazing room a breathtaking take of the ocean, the service we received was next to none. We are spending much of our time at the private preferred club pool, and our server Delmy has had the most wonderful personality, was patient and kind, and has kept...

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1Thank Jasmine P
Reviewed 4 days ago NEW

Well, I have read a lot of reviews, 95% positive. I have to agree, we stayed 7 days will leave tomorrow. From stepping out of the shuttle at the hotel, until today, everything has been excellent. Our room was a partial ocean view, for me, I could have done without. Unless you spend a lot of time in your room,...

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3Thank eric b
Syracuse, New York
Reviewed 4 days ago NEW

Second time at Silversands. Another great job by all. They bend over backwards to accommodate and please. Plenty of employees that are always helpful, courteous and gracious. Special thanks to the beach wait staff - Delmy and Tania!

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1Thank jsmossotti
London, United Kingdom
Reviewed 4 days ago NEWvia mobile

As we checked in to silversands the first impression is wow ! It is a lovely vibrant hotel with the most friendly of staff . We had a deluxe swim up room which had a lovely double bath & jacuzzi in ! The bed was so comfortable you didn't want to leave it, except you knew that outside the sun...

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2Thank Steven B
Malta
Reviewed 4 days ago NEWvia mobile

There is not many words to describe our experience at Secrets Silversands but exceptional. I have never seen such excellent customer service. It is a large hotel and at no point did we feel a number. Staff remember your name and greet you every time they see you! I was unwell throughout the stay and staff, including chefs, were concerned...

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1Thank ariamz

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more   less 

Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $431 - $791 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
Number of rooms: 441
Reservation Options:
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Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Riviera Maya, Mexico
Hotel Style:
#1 Business Hotel in Puerto Morelos
#1 Romantic Hotel in Puerto Morelos
#1 Family Hotel in Puerto Morelos
#3 Spa Hotel in Puerto Morelos
#3 On the Beach Hotel in Puerto Morelos
#3 Luxury Hotel in Puerto Morelos
#3 Top resorts Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Silversands Riviera Cancun staff and other travellers.
1,285 questions
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Questions? Get answers from Secrets Silversands Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Swim out rooms are great and convenient but, if you want something quiet, choose one that doesn't face the main pool”
jazcrookes, 23 May 2017 | Read review
“Stayed in Preferred Club building #2, Want to thank Pepe, Idzil, Antonio, Jacqueline, Daniel and Anna Banana for taking such good care of all of us.”
HappyTravelersJPC, 22 May 2017 | Read review
“preferred pool ocean fornt swim out next to the honeymoon huts”
jim19582013, 22 May 2017 | Read review
“Quiet, relaxing”
coffeeandviews, 22 May 2017 | Read review
“We had an ocean view room and it was lovely.”
bcover, 21 May 2017 | Read review
5 of 5
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US$360* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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