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Secrets Silversands Riviera Cancun

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Traveller (11603)
Pool & Beach (2596)
Room & Suite (2194)
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Overview
  • Excellent73%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“ratatouille”(379 reviews)
“veranda bar”(349 reviews)
“main pool”(1,264 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
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Reviews (11,745)
There are newer reviews for Secrets Silversands Riviera Cancun
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10,764 results
Traveller rating
7,591
2,246
619
201
107
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7,591
2,246
619
201
107
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All reviewsratatouilleveranda barmain poolanna bananaentertainment staffsilver sandsel patiopreferred clubworld cafejuan joseroom servicebarracuda barseaside grillour honeymooninfinity poolother resortspartial ocean view
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11 - 15 of 10,764 reviews
Reviewed 4 days ago

This was to celebrate our 30th wedding anniversary and our experience was beyond our expectations. The room was perfect and the rose pedals in the shape of a heart was only one of the special touches that were included. All the staff were friendly and...More

Review collected in partnership with this hotel
2  Thank Glenn P
Response from Anahi A, Social Media Coordinator at Secrets Silversands Riviera CancunResponded 2 days ago

Dear Glenn P: We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest. We highly appreciate your kind comment...More

Reviewed 4 days ago

The service at this resort is above and beyond. They can't do enough for you. Amanda with drinks by the poo, you drink was never empty, she brought new water without having to ask. Manuel, Dylan and Santiago with the entertainment, they really got people...More

Review collected in partnership with this hotel
2  Thank tootsemikayla
Response from Anahi A, Social Media Coordinator at Secrets Silversands Riviera CancunResponded 2 days ago

Many thanks for taking the time to leave your kind words and observations following your recent stay with us. We were delighted to read that you have enjoyed all the details we take pride in offering our guests. As our regular practice, we have been...More

Reviewed 6 days ago via mobile

We really enjoyed our stay in the preferred area! We made friends with five other couples that stayed in the rooms close by ours. Philippe was our pool bartender, what a fabulous job on remembering our names and drinks! Our first night at Bordoux we...More

2  Thank sharpsherry17
Response from Anahi A, Social Media Coordinator at Secrets Silversands Riviera CancunResponded 4 days ago

Dear sharpsherry17: Thank you for taking the time to share such a detailed overview of your stay. Our guests’ feedback is truly appreciated in our constant commitment to improve our standards of service. We truly hope you can give us the opportunity to host you...More

Reviewed 6 days ago

May 5th we spent a week at Silversands to celebrate our 50th wedding anniversary.The staff and service were wonderful.Victor and Sergio made dining a special event for us.Our meals were exceptional and the waiters Edgar and Andreas were great. Upon arriving at the resort our...More

Review collected in partnership with this hotel
1  Thank karenp844
Response from Anahi A, Social Media Coordinator at Secrets Silversands Riviera CancunResponded 4 days ago

Dear karenp844 We would like to thank you for choosing our resort as your host on your recent getaway to our destination. It was a pleasure to have you at home, and we appreciate that you have taken the time to share your experience in...More

Reviewed 6 days ago via mobile

Stayed here last month for four nights before a tour of the Mayan sights. It is a large hotel with many pools and gardens. We were put in the ‘privilege club’ which meant we had access to the lounge with top end drinks. The room...More

3  Thank SweePug
Response from Anahi A, Social Media Coordinator at Secrets Silversands Riviera CancunResponded 4 days ago

Dear SweePug: Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Secrets Silversands Riviera Cancun. We were delighted to read that you have enjoyed all the details we take pride in offering our guests....More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Tennis Court
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$248 - US$464 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Puerto Morelos
#1 Romantic Hotel in Puerto Morelos
#5 Green Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$248 - US$464 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Puerto Morelos
#1 Romantic Hotel in Puerto Morelos
#5 Green Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (11603)
Pool & Beach (2596)
Room & Suite (2194)
Dining (1285)
Family and Play Areas (58)
Amenities (36)
Business Centre & Event Rooms (33)
Questions & Answers
Ask a question
HHayden
May 24, 2018|
Answer
Response from DowntownMinneapolis |
Join the SilverSands FB page and work with the e-Concierge, or, once you arrive, have a conversation with the concierge. You could do dinner in the beach bungalow, or in one of the restaurant side rooms, or even in the wine... More
0
Votes
Alina Z
May 23, 2018|
AnswerShow all 5 answers
Response from Connie H | Reviewed this property |
If you like it quiet I would go with building 1 or 2 . Building 3 and 4 have the best views but are a little closer to the action. All rooms are great.
1
Vote
NanSea123
May 23, 2018|
Answer
Response from Kat C | Reviewed this property |
We've stayed there for July 4th last year. It's quite a party. They put a lot of effort to make a special all day event in the main pool area. They build circus-like structure in the pool and have a water show with acrobats... More
1
Vote
Room Tips
"Get the overwater bungalow"
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"Free upgrade when you book through BA"
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"Do NOT get building 5...smells and is loud."
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"Ocean view is worth the upgrade. Bottom floor swim out is great but can be a little louder in the evening if..."
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