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Secrets Silversands Riviera Cancun

Travellers' Choice award winner
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Secrets Silversands Riviera Cancun
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10,220 Reviews from our TripAdvisor Community

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There are newer reviews for Secrets Silversands Riviera Cancun
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Showing 9,392: English reviews
Calgary, Canada
Reviewed 14 October 2015

We stayed at the hotel in January 2015 and it was so good that in May 2015 we went to another vacation to another Secrets resort. Great modern hotel, delicious food and very realizing atmosphere. Loved everything about this vacation! Especially gourmet food. I loved the idea of no buffet for dinner and no reservations to all a la carte...

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Helpful?
Thank Olena G
Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Greetings Olena G, We would like to thank you for selecting our resort to spend your valuable vacation time, s well as your loyalty to Secrets Resorts and Spas. It was a pleasure to host you and we appreciate the time you spent to write and share your experience on TripAdvisor. We look forward to welcome you back and keep...

Long beach
Reviewed 14 October 2015

My fiance and I went in August of 2014 for a week long stay and we really enjoyed the Silversands...we are actually considering having our wedding there! We've been to several "all inclusives" in Mexico, but this was our favorite. It is a little more expensive than the other places we've stayed, but we could see where that extra money...

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Helpful?
Thank Dimo562
Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Greetings Dimo562, We would like to thank you for selecting our resort to spend your valuable vacation time as well as for thaking the time to share your experience with the TA community. It is a great honor to hear that you are considering our resort to host this unique event. It will be wonderful to take part and take...

Cincinnati, Ohio
Reviewed 14 October 2015

Secrets is an excellent place to stay! I went with my husband and two other couples. There is always something to do and the location,service was excellent and entertainment crew was so fun! We enjoyed every minute and I would definitely go back!

Review collected in partnership with this hotel
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Helpful?
Thank kimmyco22
Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Greetings kimmyco22 , We truly value your brief yet positive review, as hoteliers there is nothing more rewarding than satisfied guest! We will share your wonderful comments with our team as we are certain that they will be glad to read such remarkable notes. It will be an honor to welcome you back and offer you new Unlimited-Luxury® experiences. Kind...

VERO BEACH
Reviewed 14 October 2015

I can't rate it high enough. My stay was absolutely wonderful. I can't say enough about the excellent staff. I was treated like a queen. Willians, Lulu, avalino,Jessica in the lobby bar, Sr.Maravilla, Sergio the head waiter, Daniel from Portofino, Russell in El Patio, Eladio in Himitsu, and also Sr.Ocete. There are just too many to mention. The staff became...

Review collected in partnership with this hotel
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Helpful?
Thank calvert120
Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Greetings calvert120, It is always encouraging to read reviews where our valuable guests recognize not only the high quality of our amenities but the professional and friendly work offered by our accommodating staff members. It will be definitely an honor to welcome you back and keep offering you Unlimited-Luxury® experiences. Kind regards, Marina Rojas E-Concierge / Social Media Coordinator

Kansas
Reviewed 14 October 2015

My husband and I just returned from a week at Secrets Silversands. We were so impressed with this resort and fully intend on returning. The staff works very hard to make sure you are enjoying yourself, including management. A special shout out to Ester who kept the drinks flowing at our pool and always had a smile on her face....

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Helpful?
Thank Kate5642
Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Greetings Kate5642, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on TripAdvisor. We will share your wonderful comments with Esther and the rest of the team since we are...

Indiana
Reviewed 14 October 2015

My wife and I arrived around noon on Oct.1 for a 6 night vacation experience. By 5pm I was very ill and had to seek the Resort Doctor. He was very nice and gave me a shot in each hip to stop the vomiting and diarrhea. He then ordered an ambulance to take me to the Hospital in Cancun where...

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Helpful?
Thank Wuillian T
Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Greetings Wuillian T, First of all please allow we would like to thank you for taking the time to share your experience with us and the TA community. It is definitely never easy when a guest experience a challenging situation during their visit and even more anguishing when their health is involved. This is why our team is always ready...

Reviewed 13 October 2015 via mobile

This was the best all inclusive resort I've been to. The dining options were perfect, great greeting upon arrival by bell man and his team. The entire entertainment team- Miguel, Juan , Estefany, Gibran, Egdar, Anna were awesome and really showed us a great time(beach volleyball, crazy fun pool games, mariachi band, The rocks show and October fest party were...

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Helpful?
Thank Joe S
Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Greetings Joe S, It is always encouraging to read reviews where our valuable guests recognize not only the high quality of our amenities but the professional and friendly work offered by our accommodating staff members. It will be definitely an honor to welcome you back and keep offering you Unlimited-Luxury® experiences. Kind regards, Marina Rojas E-Concierge / Social Media Coordinator

Reviewed 13 October 2015 via mobile

My husband and I visited Secrets Silversands for our honeymoon. Every moment of the trip felt perfect. Great food, great entertainment, and lots of drinks. Miguel took us to see Coco Bongo, which you should definitely put on your to do list. The entertainment team makes sure that there's always something going on that you want to participate in. We...

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Helpful?
Thank Suzy H
Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Greetings Suzy H, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on TripAdvisor. We will share your wonderful comments with the entertainment team and Axel as we are certain...

Boonsboro, Maryland
Reviewed 13 October 2015

been busy so this review is a little late. Stayed May 2-16, 2015. this was our third visit to Silversands and it just gets better, Miguel Jaime is the best we remembered him from last year and were so happy to see him again this year and Alex was new to us this year, such a wonderful person we truly...

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Helpful?
Thank Eddie H
Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Greetings Eddie H, It is always a pleasure to receive positive reviews and even more rewarding when they come from loyal guests. We truly value the time you have invested on writing this review and sharing it with the TripAdvisor community. Be certain that Miguel, Alex and the bars team will be more than glad to read such remarkable notes...

Columbus, Ohio
Reviewed 13 October 2015

AMAZING food, AMAZING service, AMAZING accommodations for this newlywed couple! Plenty of varieties of entertainment and restaurants. And you can't go wrong with 24 hour room service! Hope to be back very soon!

Review collected in partnership with this hotel
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Helpful?
Thank Audrey A
Marina R, E-Concierge / Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Greetings Audrey A, We truly value your brief yet positive review, as hoteliers there is nothing more rewarding than satisfied guest but a happy newlywed couple! We will share your wonderful comments with our team as we are certain that they will be glad to read such amazing comments. It will be an honor to welcome you back and offer...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more   less 

Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $431 - $785 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
Number of rooms: 441
Reservation Options:
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Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Riviera Maya, Mexico
Hotel Style:
#1 Family Hotel in Puerto Morelos
#1 Business Hotel in Puerto Morelos
#1 Romantic Hotel in Puerto Morelos
#3 On the Beach Hotel in Puerto Morelos
#3 Top resorts Hotel in Puerto Morelos
#3 Luxury Hotel in Puerto Morelos
#3 Spa Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Silversands Riviera Cancun staff and other travellers.
1,288 questions
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Questions? Get answers from Secrets Silversands Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up floor is better”
Ajijicman, 24 May 2017 | Read review
“Ocean view rooms are totally worth it. Amazing views. Higher floor rooms are more quiet.”
akmsanctuary, 23 May 2017 | Read review
“Higher floor to guarantee a better view”
812ElenaH, 23 May 2017 | Read review
“Swim out rooms are great and convenient but, if you want something quiet, choose one that doesn't face the main pool”
jazcrookes, 23 May 2017 | Read review
“Stayed in Preferred Club building #2, Want to thank Pepe, Idzil, Antonio, Jacqueline, Daniel and Anna Banana for taking such good care of all of us.”
HappyTravelersJPC, 22 May 2017 | Read review
5 of 5
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US$360* /night
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Prices are for 1 room, 2 adults
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