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Secrets Silversands Riviera Cancun

11,375 reviews
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Traveller (11164)
Pool & Beach (2543)
Room & Suite (2147)
Overview
  • Excellent73%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“ratatouille”(375 reviews)
“veranda bar”(344 reviews)
“main pool”(1,252 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
Offers from Secrets Silversands Riviera Cancun
Special Offer: Winter Greataways!
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (11,375)Write a Review
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Traveller rating
7,351
2,159
602
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107
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7,351
2,159
602
198
107
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2,821 - 2,825 of 10,417 reviews
Reviewed 8 April 2016

Great!!! Wonderful time and the staff was absolutely amazing, very friendly. The facilities were beautiful and it had a lot to offer us as a couple. I choose an adults only facility because of the occasion and I was not displeased. I would definitely revisit...More

Review collected in partnership with this hotel
2  Thank terialynnross
Response from Martín J, Social Media Coordinator at Secrets Silversands Riviera CancunResponded 18 April 2016

Dear terialynnross, On behalf of the staff and Management of Secrets Silversands Riviera Maya, we would like to thank you for taking the time to post a review of your Honeymoon experience with us. It was a pleasure being your hosts during this once in...More

Reviewed 8 April 2016

From the moment you arrive, you are provided a damp towel to wash your hands (very welcomed after the dirty airplane and travel) and an immediate glass of champagne. As the bellboys take your bags, you are escorted to welcome desks. We noticed how nice...More

Review collected in partnership with this hotel
4  Thank iDelaware
Reviewed 8 April 2016

This is the best service we have received out of any hotel we have stayed. The employees are doing their best to make your stay as enjoyable as possible. Especially Melissa and Ana Banana from the entertainment crew. The food in all the restaurants is...More

3  Thank uschi2122
Reviewed 8 April 2016

We went in May 2015 for 9 nights for our Honeymoon. I could bang on for absolutely ages about how brilliant it was, but I will keep it short and sweet. Rooms, brilliant, pools, varied and lovely, staff, outstanding, food and restaurants, very good, entertainment,...More

2  Thank Cressida R
Reviewed 7 April 2016

We spent two nights here at the tail end of a trip to Mexico. Lots of restaurants to chose from, I think there were 7 pools of all sizes and shapes which was nice. Excellent location on the beach, the staff were extremely attentive and...More

Thank Outbacker21
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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Tennis Court
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$293 - US$702 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Puerto Morelos
#1 Business Hotel in Puerto Morelos
#5 Green Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$293 - US$702 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Puerto Morelos
#1 Business Hotel in Puerto Morelos
#5 Green Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (11164)
Pool & Beach (2543)
Room & Suite (2147)
Dining (1235)
Family and Play Areas (57)
Amenities (36)
Business Centre & Event Rooms (33)
Questions & Answers
Ask a question
rapt0rz3
22 February 2018|
Answer
Response from Josh S | Reviewed this property |
Yes, it will fit two adults; there would be no reason for them to install a single person tub at a couples resort. The tub should have the regular water setup (hot & cold).
1
Vote
Rick O
21 February 2018|
AnswerShow all 2 answers
Response from Anahi A | Property representative |
Dear Rick O, We hope you are having an amazing day! I want to inform you that we have Clamato Juice at our resort. Best regards, Anahí Acosta Social Media Coordinator
0
Votes
Google Translation
Cindy V
20 February 2018|
AnswerShow all 2 answers
Response from Anahi A | Property representative |
Dear Cindy V, We hope you are having an excellent day! Per policies, in our resort are not allowed tank top for men in our restaurants, this is for the quality, hygiene, and safety in our food. Thank you for your... More
0
Votes
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Room Tips
"Swim-Up rooms in bldg. #3 can't be beat"
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"Request rooms in building 4 away from the water treatment plant. Book your spa when you get there (better..."
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"Best rooms are ground floor with swim up."
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"we went with the preferred club room"
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