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Secrets Silversands Riviera Cancun

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9,434 Reviews from our TripAdvisor Community

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There are newer reviews for Secrets Silversands Riviera Cancun
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Showing 8,672: English reviews
London, United Kingdom
Reviewed 8 December 2014

First two days were depressing as we were placed in the 6000's. It is true that he 5000 and 6000 rooms are located near the hotels laundry and there is a sewage smell on that side of the hotel. We complained and Roger from the front desk upgraded us to 2417 which was a great room and from that point...

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3Thank Sandip D
Cincinnati, Ohio
Reviewed 7 December 2014

My wife and I stayed at Secrets Silversands from Nov 22 thru the 29th and we had an incredible vacation. The service is, by far, the best you can ask for, and the resort itself is beautiful. Never once were we left waiting for something or wanting of anything, from pool side, the beach, the bars, and the restaurants, the...

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4Thank samnwam2
Florida
Reviewed 7 December 2014

Seriously....what's not to love? The staff was excellent and the resort was beautiful. We had an oceanfront view that overlooked the pool and the ocean. It rained one day, and we spent most of the time relaxing in the room. The room was clean, spacious, and very comfortable. The patio, was nice also! We had a jacuzzi tub, flatscreen, free...

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1Thank TravelRocks55
Prairie Village, Kansas
Reviewed 7 December 2014

I recently spent 8 days at Secrets Silversands. The trip was amazing start to finish. Our room was beautiful. There were several restaurants to choose from and we ended up liking the Italian restaurant the best. Our waiter there, Roberto was the best. He helped one of my friends with her dinner choices and even got her a dessert that...

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Thank DMG325
Dallas, Texas
Reviewed 7 December 2014 via mobile

My husband and I stayed at silversands from Thursday to Sunday the first weekend in December. This was our 6th visit to a Secrets property. We loved our room. The service staff was amazing as usual. Omar the bellman helped us to our room, gave us a property tour along the way and made sure we were picked up on...

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1Thank brandylnj
Reviewed 6 December 2014

My Boyfriend and I just got home from spending 10 days at this beautiful resort. From the moment we arrived the staff at Silversands were incredible, we received champagne and a cold towel the second we got out of the car in front of the hotel, check in was a breeze... we asked for a ocean view which was located...

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3Thank Chelsey A
McKinney, Texas
Reviewed 6 December 2014

Secrets Silversands is hands down the BEST. Recently returned from our I think 8th trip to Secrets Silversands. My wife and I started going while dating, got married there and still plan all of our vacations for Birthdays & Anniversaries there. Literally the entire staff is incredible, they go out of their way to make sure you have the best...

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1Thank Matt T
Calgary, Canada
Reviewed 6 December 2014

The resort is beautiful. I loved the fact that it is small - but never ever seemed over crowded. We had a swim out suite and enjoyed heading to the beach in the morning, then enjoying afternoon drinks at the room. Great service at the room - they delivered all sorts of drinks all throughout the day. The food was...

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Thank budstersmom
Reviewed 6 December 2014

What a trip! The resort was beautiful and very clean. The rooms were spacious but did have a slight odor. The food was amazing! Our favorite was the Mexican fiesta night. Yum! The wait staff around the pool was super. The entertainment staff was the best! Johnny, Jackie, Moreno, Miguel, Brenda, and Luis were fantastic. They made our stay feel...

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2Thank Tbogdan13
Saint Louis, Missouri
Reviewed 5 December 2014

My wife and I just returned from another relaxing trip to Secrets Silversands. The resort is well maintained and the staff is very courteous. The room was very clean and the bed was very comfortable. It's always nice to be at the beach but this beach was just ok. The beach chaises left a lot to be desired. The chaises...

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1Thank Matt B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more   less 

Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $417 - $1,482 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
Number of rooms: 441
Reservation Options:
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Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Riviera Maya, Mexico
Hotel Style:
#1 Romantic Hotel in Puerto Morelos
#1 Business Hotel in Puerto Morelos
#1 Family Hotel in Puerto Morelos
#3 On the Beach Hotel in Puerto Morelos
#3 Top resorts Hotel in Puerto Morelos
#3 Luxury Hotel in Puerto Morelos
#3 Spa Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Silversands Riviera Cancun staff and other travellers.
1,046 questions
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4 months ago

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Questions? Get answers from Secrets Silversands Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We really enjoy the ocean view and swim up rooms”
 of 5 bubbles elyrod, 7 Dec 2016 | Read review
“You can probably negotiate into another room I.E.: ocean view, pool for an up charge once you get to the resort.”
 of 5 bubbles 698meganw, 7 Dec 2016 | Read review
“We upgraded to a roof top room. The view was full ocean view-amazing! What a wonderful scene to wake up to each morning. Could watch the sunrise from our bed...Very cool.”
 of 5 bubbles annmW1447MW, 7 Dec 2016 | Read review
“We enjoyed the top floors for the view.”
 of 5 bubbles susannK3757AN, 5 Dec 2016 | Read review
“Get in the 3000 or 4000 units”
 of 5 bubbles MikeC979, 5 Dec 2016 | Read review
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