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Azul Beach Resort Sensatori Mexico

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Azul Beach Resort Sensatori Mexico
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7,882 Reviews from our TripAdvisor Community

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Showing 7,393: English reviews
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Bristow, Virginia
Reviewed yesterday NEW

Great resort, amazing staff! Eva at Spoon Restaurant, George the Yoga instructor, and Elena our housekeeper were absolutely incredible. Even though I didn't have my kids with me, the children's area and the Nickelodeon staff for kids were FANTASTIC!! Would definitely go back!

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Thank 4pattyliz
Waterloo, Canada
Reviewed yesterday NEWvia mobile

Love this resort! We have been to a lot of AI in some of the finest locations and this is by far the best Resort we have been to. Staff is amazing and food is incredible and it is very clean with the smell of essential oils lingering everywhere. We upgraded to the preferred family swim outs. Well worth the...

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Thank mak5922017
King's Lynn, United Kingdom
Reviewed yesterday NEW

We did receive notification that renovation of rooms was being carried out and was offered another hotel. We declined and as it was this wasn't a problem. But there were a couple of problems!! 1) I love the beach so we always book next to the beach and usually spend our days on the beach but, boy oh boy, was...

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Thank Sarah1964_11
Chesterfield, United Kingdom
Reviewed yesterday NEW

this is one of the best hotels I have ever stayed at, the service is second to none and food in all the restaurants is great its like going out to a real restaurant every evening, the staff a great too

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Thank milster1981
Garrison ,NY
Reviewed yesterday NEW

The resort was beautiful, extremely well maintained. Everyone that works there was extremely pleasant and helpful. The last time I was in Mexico was in September 2014 and it was hot and humid so I was pleasantly surprised on how nice the weather was. It was low 80's during the day with a breeze and not very humid. The evenings...

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Thank Parson121
Reviewed yesterday NEWvia mobile

I loved this resort so much, and the workers were so great. Angel from the entertainment staff at this resort was amazing! He helped me with anything and everything I asked for, and my our trip a great experience. I would definitely recommend coming to this resort.

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Thank Izzy W
Toronto, Canada
Reviewed yesterday NEW

We booked a last-minute package deal with Sunwing to this resort and really enjoyed it. We have lots of experience at MX resorts and this was the best in terms of cleanliness, food, service. Some interesting tidbits however: Few rooms are actually OCEANVIEW even if advertised as such. (You can sea the ocean from each room from the balcony as...

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Thank OJonVacation
Caerphilly, United Kingdom
Reviewed yesterday NEWvia mobile

Nora at the pool has been exceptional. Always offering us drinks all day long Very god sense of humour. Cocktails galore! Every day I lie down on my sun lounger. Next minute I can hear Nora laughing and then she appears offering any drink we like. Fabulous.

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Thank bwgster
Stoke on trent
Reviewed yesterday NEW

We have just returned from a week at the Sensatori with friends and as it was our first visit to Mexico we didn't know what to expect and were not disappointed. The room we have was a great size on the ground floor with our friends on the 1st floor. My only complaint with the room was that some of...

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Thank nessydk
Pontypridd, United Kingdom
Reviewed yesterday NEW

Absolutely loved my holiday to this hotel. Big shout out to Bettyna of the adult pool bar and Luis of the Mojito Lounge. Both were amazing and looked after us. I have informed everybody of this resort as it provided me and my partner with an amazing trip. Thank you.

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Thank JonnyElley

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Featuring the renowned Gourmet Inclusive(R) concept by Karisma, the Azul Sensatori Mexico Hotel brings together spacious facilities with unlimited activities and services. Azul Sensatori Mexico is designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect under the sun. The 435 spacious and luxurious suites are tastefully designed in contemporary Caribbean style with dark wood accents and canopy beds. These suites are located in four story buildings with an elevator in each building. Views are either pool, garden, ocean or ocean front. ... more   less 

Additional Information about Azul Beach Resort Sensatori Mexico

Address: Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $487 - $1,174 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort Sensatori Mexico 4.5*
Number of rooms: 435
Reservation Options:
TripAdvisor is proud to partner with Orbitz, BookIt.com, Despegar.com, Hotels.com and Jetsetter so you can book your Azul Beach Resort Sensatori Mexico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Azul Sensatori Hotel, By Karisma Hotel Puerto Morelos
Azul Sensatori By Karisma Hotel
Azul Beach Resort Sensatori Mexico Riviera Maya
Hotel Style:
#3 Family Hotel in Puerto Morelos
#4 Romantic Hotel in Puerto Morelos
#7 Spa Hotel in Puerto Morelos
#7 On the Beach Hotel in Puerto Morelos
#7 Luxury Hotel in Puerto Morelos
#7 Top resorts Hotel in Puerto Morelos
#9 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort Sensatori Mexico staff and other travellers.
1,358 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 3438 top floor overlook adult section & Caribbean Restaurant got sun on balcony in pm/evening & our lady who cleaned room was brilliant”
 of 5 bubbles Sarah1964_11, 29 Mar 2017 | Read review
“This is the first time we stayed on the ground floor as we were supposed to be in a room that you walked out to the lazy river but we didn't get that room as they put us in 2 rooms next to each other. We stayed in building 3 and it was extremely noisy- it was the path from the building that had the lobby to the beach and at 5:30 in the morning the housekeeping carts were pushed through there- it sometimes sounded like every cart that was used went through there. Also the way the hotel is situated made those rooms on the dark side with not much natural light.”
 of 5 bubbles Parson121, 29 Mar 2017 | Read review
“ask for a room that faces the quiet pool”
 of 5 bubbles OJonVacation, 29 Mar 2017 | Read review
“Ask for a pool view”
 of 5 bubbles SueW160, 29 Mar 2017 | Read review
“Room was excellent! Bed was comfortable. Very clean. Only negative was shower & floors very slippery when wet”
 of 5 bubbles H1936QYjudiths, 29 Mar 2017 | Read review
5 of 5