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Now Jade Riviera Cancun

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7,437 Reviews from our TripAdvisor Community

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Showing 6,568: English reviews
Reviewed yesterday NEWvia mobile

We stayed here and overall it was decent. The complaint, there is no where to sign up for activities! We had no knowledge you had to sign up for activities that were publicly advertised. My son waited half an hour for the trampoline and was first in line. He was unable to go. Honestly it wouldn't have been a big...

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Helpful?
Thank Fotochick1
Orillia, Ontario
Reviewed yesterday NEW

My entire family travelled to Now Jade Riviera Cancun to attend my niece's wedding and I can't say enough positive things about our experience. The staff was pleasant and beyond helpful. Our room was immaculate. The food was delicious. The grounds were beautifully maintained. It was a wonderful experience. The only thing that I wasn't 100% pleased with is the...

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Thank Karen W
Kelowna, British Columbia, Canada
Reviewed yesterday NEW

Highly recommend for a couples or family trip- you are treated amazing and the food , drinks , beach , hotel , staff & entertainment is awesome! The pool area has a lot of activities from kids to Zumba Daily. I took in a couple spa treatments - the massage was wonderful but I wasn't that impressed with the hydrotherapy...

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Thank Sue D
Harriston, Canada
Reviewed yesterday NEW

Food & hospitality were excellent...couldn't ask for better staff...All were very accomodating...& it's not far from the airport!!! Some nice little towns close by that took a cab & did some shopping & checked out some bars...all the local people also very friendly!!

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Thank MicheleB2014369
Reviewed 2 days ago NEWvia mobile

Stayed Dec 3-10, booked the Preferred Club. Thought we would drop our kids off once or twice at the Explorer's Club. Thanks to the staff there (particularly Pau Pau and Ana) our 9 and 6 year olds kept wanting to go back again and again. Lots of different things for them to do. We adults loved the Preferred Club, easy...

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1Thank dexterbrewster
Reviewed 2 days ago NEWvia mobile

We had a great time. Staff was amazing! Food was great! We will definitely go back. The staff was so good with the kids. We loved Luigi, Chocolate and Leslie....bar staff and waiters were A1! We were happy that we did not need reservations for the restaurants.

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1Thank Li B
Leesburg, Virginia
Reviewed 2 days ago NEW

We went on a couples trip and upgraded to have access to the adults only pool/section. I would highly recommend you do this and if you are not traveling with kids. This hotel was very clean and our room was amazing with a separate living area. The bartenders at the adults only pool provided phenomenal service. The Italian restaurant was...

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Thank Kelly M
Canada
Reviewed 3 days ago NEW

We've been to about 4 All Inc's in Mexico in the past, either with kids and or a large group of friends. We've enjoyed each of them. But The Now Jade beat all the others. We paid more for the experience, but an experience it was. Each step of the way we experienced genuinely helpful and pleasant staff willing to...

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3Thank Lansaw
Saint Augustine, Florida
Reviewed 3 days ago NEW

This Resort has something for everybody. Nice rooms, some overlooking the ocean, very clean, they do a great job with the landscaping. the staff is very nice and helpful. We did stay in this resort 5 years ago, and the food was better at that time and the hotel need more maintenance . Overall still a very nice vacation, just...

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1Thank Werner6
Hamilton, Canada
Reviewed 3 days ago NEW

My family and I visited now jade from Nov 28 to Dec 7 2016 for my aunts wedding! Don't think she could have picked a better resort. Our preferred ocean view rooms were wonderful and the food was terrific! The entertainment team was amazing! A few members like Luigi, sexy chocolate,Leslie and a some others loved my 10 month old...

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3Thank cearrareed

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Now Jade Riviera Cancun. Located just 12 miles from Cancun International Airport and minutes from the quaint fishing town of Puerto Morelos, Now Jade Riviera Cancun provides guests with 2,640 feet of pure crystal white sand and refreshing azure waters. Guests will become immersed in a setting where style and sophistication meet relaxation and comfort. Each suite is truly exquisite featuring beautiful views of flourishing gardens or crystal clear ocean. This unique property features 550 luxurious suites each complete with private furnished balcony or terrace and Jacuzzi for two. All finely appointed suites offer king size or two double beds, marble floors, air-conditioning with in-room climate control, daily refreshed mini bars and 24-hour room and concierge services. Snorkel, kayak, windsurf or deep sea dive in the vast blue waters or simply relax under the warmth of the sun on the white sandy beach. Perfect your golf swing on one of the famous courses located nearby or indulge a vast set of treatments offered at the world- class spa. Little ones will have the opportunity to partake in many day and nighttime activities provided by the Explorer’s Club for Kids. When the sun sets come enjoy live themed shows in our large indoor theater or sip on a cocktail as you relax at Eclipse Night Club. All this and much more await you at Now Jade Riviera Cancun. ... more   less 

Additional Information about Now Jade Riviera Cancun

Address: Blvd. El Sid Mz. 20 | Lote 1-1 Sm.3 Unidad 26, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $345 - $904 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Jade Riviera Cancun 4*
Number of rooms: 550
Reservation Options:
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Also Known As:
Now Jade Riviera Cancun Hotel Puerto Morelos
Now Jade Riviera Cancun Resort And Spa
Nh Hotels Puerto Morelos
Nh Hotel Puerto Morelos
Now Jade Riviera Cancun Riviera Maya, Mexico
Hotel Style:
#3 Business Hotel in Puerto Morelos
#7 Family Hotel in Puerto Morelos
#8 Romantic Hotel in Puerto Morelos
#8 On the Beach Hotel in Puerto Morelos
#8 Spa Hotel in Puerto Morelos
#9 Luxury Hotel in Puerto Morelos
#9 Top resorts Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Now Jade Riviera Cancun staff and other travellers.
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Questions? Get answers from Now Jade Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We upgraded to a oceanview room....our first room had no view at all, just trees. The room was great just no view...our upgraded room was beautiful & the view was amazing...was truly worth the extra money!!!”
 of 5 bubbles MicheleB2014369, 10 Dec 2016 | Read review
“The Club side is a nice upgrade.”
 of 5 bubbles Werner6, 8 Dec 2016 | Read review
“Most rooms in the preferred club.”
 of 5 bubbles tomdE5731ML, 7 Dec 2016 | Read review
“Ocean Front is the best”
 of 5 bubbles jansfree2012, 5 Dec 2016 | Read review
“tropical view higher floors quiet”
 of 5 bubbles H2328IRdebbieb, 5 Dec 2016 | Read review
5 of 5
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