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See all 28 hotels in Puerto Morelos

Now Jade Riviera Cancun

9,391 reviews
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Traveller (7526)
Pool & Beach (1825)
Storyboard
Overview
  • Excellent60%
  • Very good26%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“cin cin”(578 reviews)
“mix bar”(341 reviews)
“carnival buffet”(182 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Offers from Now Jade Riviera Cancun
Special Offer: Winter Greataways!
Hotel deals
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Reviews (9,391)Write a Review
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8,228 results
Traveller rating
4,789
2,205
757
283
194
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LanguageEnglish
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4,789
2,205
757
283
194
Show reviews that mention
All reviewscin cinmix barcarnival buffetpreferred clubentertainment teamadult poolocean viewfrench restaurantpreferred areapreferred poollobby barspice restaurantpool conciergesexy chocolategreat resortother resortscoffee shop
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1 - 5 of 8,228 reviews
Reviewed yesterday

My wife fell in the ocean and put her top teeth through her bottom lip. We saw the doctor on premises and he said she needed stitches. There people at resort said it would only be 90.00 usd to the hospital so we went with...More

Review collected in partnership with this hotel
1  Thank B766YLdavid
Reviewed yesterday

Smaller resort and well laid out. We stayed on the preferred side, which suited us well (as we had no kids ) and the pool is much quieter there. The other side (pool) was crazy full of families with lots to do to. Both pools...More

Thank yogagiggles
Reviewed 2 days ago via mobile

Now Jade has a beautiful beach and pools, lovely restaurants, large suites and a friendly staff. But although the property is quite large, it often felt crowded. Loungers were plentiful on the beach, but filled up fast at the pools—although the staff could usually find...More

1  Thank Catherine1213
Reviewed 2 days ago

We stayed amb Now Jade 12/16/17-12/24/17. We Had two rooms and traveled with 4 adults and 2 kids (ages 5 and 8). We were celebrating two birthdays. Check in was smooth and our rooms were not yet ready but we were ale to use the...More

1  Thank lylykwok
Reviewed 2 days ago via mobile

Had such an amazing experience at the Now Jade. We choose this resort to host our wedding and were absolutely blown away by the service level provided. With 35 guests our wedding still went off without a hitch thanks to Jackie, our incredible wedding coordinator....More

Thank Kirsty C
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Spa
Free Parking
Free Internet
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$248 - US$513 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Puerto Morelos
#8 Romantic Hotel in Puerto Morelos
#9 Spa Hotel in Puerto Morelos
#9 On the Beach Hotel in Puerto Morelos
#9 Top resorts Hotel in Puerto Morelos
#9 Luxury Hotel in Puerto Morelos
#10 Green Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$248 - US$513 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Puerto Morelos
#8 Romantic Hotel in Puerto Morelos
#9 Spa Hotel in Puerto Morelos
#9 On the Beach Hotel in Puerto Morelos
#9 Top resorts Hotel in Puerto Morelos
#9 Luxury Hotel in Puerto Morelos
#10 Green Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (7526)
Pool & Beach (1825)
Room & Suite (1123)
Dining (753)
Hotel & Grounds (4104)
Bathroom (126)
Family and Play Areas (46)
Business Centre & Event Rooms (19)
Questions & Answers
Ask a question
Sbh4628
18 January 2018|
AnswerShow all 2 answers
Response from katbkt | Reviewed this property |
If you stay on preferred side. They have bud lite!
0
Votes
PickleMom
17 January 2018|
AnswerShow all 2 answers
Response from Funandsun23 | Reviewed this property |
I thought the beach was very nice for laying in the sun, but not good for swimming. The sand was nice but there were lots of rocks as you got close to the water. I did not see seaweed. I'm a pool person and the pool area... More
1
Vote
huskie_1018
17 January 2018|
Answer
Response from J C | Reviewed this property |
We've stayed at both and they're really quite similar with identical amenities. Sapphire is a bit smaller which can be nice because staff know who you are and you can get a bit more personalized service. The rooms are newer... More
3
Votes
Room Tips
"Upgrade to prefer room once there as it is cheaper and well worth it."
Read review
"poolside or oceanview"
Read review
"Building 1, 2 or 5 if you can get them"
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"Preferred section, upper floor, ocean view if travel as couple"
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