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The Hammock Bar staff (specifically Herve, Shaday, Yuri and Carolina) were AMAZING. They go above and beyond as far as service and being so friendly and kind. Yuri even had a torch lighter for guests that had bought cigars so the wind didn’t affect them...More
Great room with both pool & sea view. Staff work hard and are so pleasant. especially Jesus and Edgar in the Carnival. Food was very good plenty of variety and of very good quality. as were the drinks. They have made a few more changes,...More
This was our 15th trip to a Riviera Maya All-Inclusive. We travel to Mexico quite a bit given its convenience from where we live in Texas.
Our experience with Now Jade was very average. We have had many better experiences at other resorts, and a...More
I'm not even sure where to begin!!!
For starters, we booked through bookit.com and payed a little extra for transportation from the airport to Now Jade. SOO worth it. No stress of getting in a sketchy taxi and the BD Travel company were outside waiting...More
This resort has anything you need to have a week of fun or whatever time you want to spend. The restaurants where some of the best we have ever enjoyed at other inclusive resorts we have stayed at. Accommodations are very nice also. Adrian in...More
Response from whalah321 | Reviewed this property |
I have not been to secrets but I can tell you that I WOULD NOT return to Now Jade! The smell on the beach was unbearable! I know that several people at the resort talked about being at secrets and said that Jade did not... More
I have not been to secrets but I can tell you that I WOULD NOT return to Now Jade! The smell on the beach was unbearable! I know that several people at the resort talked about being at secrets and said that Jade did not compare!
I had a wonderful room that I paid for as an upgrade and could not enjoy it whatsoever because the smell of the beach was horrible.
If you pay to upgrade to Premier you will notice that everyone else takes advantage of the Premier pool and yet they did not pay what you paid! Nobody checks that area and it is not “exclusive”
You will also be hounded at any NOW property to join their “premier” status. Don’t waste your time.
I have been to several properties in Rivera. If you are looking for a big property with an onsite shopping complex then try Iberostar. I got upgraded to the Grand in this property for free and I have never been so spoiled in my life. This resort is huge!
I have also been to Valentin. Adults only. Beautiful property! Good food. Take a pool float! You can use it in the pool and you will enjoy the adult atmosphere.
Went to Dreams Puerto Adventura. Onsite dolphin encounter. The best! Very reasonable price using the Apple rep.
Grand Palladium. HUGE! Salt water pool and way too many choices for food!
Hope this helps!
Response from commcorrals | Reviewed this property |
I'm agree with Justin S, there are all kinds of options at the buffet also the different restaurants will do what they can to accommodate. As this is a great concern to you and will make the difference to the out come of... More
I'm agree with Justin S, there are all kinds of options at the buffet also the different restaurants will do what they can to accommodate. As this is a great concern to you and will make the difference to the out come of your vacation I would bit the bullet and place a phone call to the resort and speak to someone in the concierge office, my suggestion would be Mr. Rafael Lara, he is the Chief Concierge person. Hope this is of some help. Good Luck.......