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Now Jade Riviera Cancun

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Now Jade Riviera Cancun
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7,832 Reviews from our TripAdvisor Community

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Showing 6,883: English reviews
Fremont
Reviewed yesterday NEW

I can't say enough about the entertainment team, they're alot of fun and tremendously hard working. The facility is impressive with many great options for dining. Friendly and helpful staff. I wouldn't hesitate to return.

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Helpful?
Thank vlomont
Denver, Colorado
Reviewed yesterday NEW

If you are looking for a quite cultural vacation, this is not the place to be! The crowd is overwhelmingly your typical stereotype American tourist. Many loud drunks, ignoring every single rules and mainly ignoring the staff request that it is a non smoking hotel! The room we got first had many issues, we found weed in the safe, the...

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Thank kinouche2013
Killingworth, Connecticut
Reviewed yesterday NEW

Traveled with husband and 2 adult children. We had 2 different rooms in the Preferred area. My room was Ocean front (what I reserved) and the boys reserved a deal of the day preferred, they ended up with a view of a wall and a small view of the marina. We were all in building 9. Easy access to the...

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Thank lilmoracing
Torun, Poland
Reviewed yesterday NEW

Very nice stay, you can have everything you want, real Mexican food . There is a little pleasant town nearby, where you can walk . Not very far to Coba and Tulum, which is important. Fantastic staff, very comfortable 24hours room service, which is necessary, when you go to the excursions very early.I was delighted that every day a hotel...

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1Thank janicek6905
Milwaukee, Wisconsin
Reviewed yesterday NEW

Second time visiting (the first was 5 years ago) and our second trip was even more amazing than the first! Absolutely beautiful facilities, delicious food, great drink selections and the staff is beyond friendly!

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1Thank jerm254
Montreal, Canada
Reviewed yesterday NEWvia mobile

I travelled to Now Jade with my boyfriend for our five year anniversary. We emailed the hotel prior to arriving to inform them of certain requests. We booked the preferred club and the check in process was quick and simple although they do put a $300 hold on your credit card so be prepared as we were not expecting that....

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1Thank stephanien05
Mahopac, New York
Reviewed 2 days ago NEW

this was paradise from the moment we arrived with a cool towel and champagne. every member of the staff helped to make it the best vacation ever. it was my daughter's 25th birthday and they were attentive to that detail from the balloons and cake in the room when we arrived and every day until we left. room was clean...

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Thank michele d
Alabaster, Alabama
Reviewed 2 days ago NEW

Service, food, entertainment and especially the staff were fantastic. The beach was not up to the standards of places like Destin, Florida. There was a lot of seaweed rolling onto the beach. That was a very minor detail. Ia not an "all inclusive" type of vacationer. Iy you are, then you will love this place.

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1Thank 634billo
PHILA
Reviewed 2 days ago NEW

Our second time at Now Jade. Again it was wonderful. Monica at the concierge was fabulous. The entire staff made ever attempt to make our stay a memorable one. Darius (bartender at Mix bar), Jose (waiter at Capers) just to name a few.

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Thank ericjO8568NL
Menomonee Falls, Wisconsin
Reviewed 2 days ago NEW

Many gluten free options & staff knowledgeable about gluten issues. If they weren't sure, they asked. Most restaurants had more gf options than were listed on online menu & they were willing to work around item (sauces) to make an item gluten free if possible. Husband is very gluten sensitive (cross contamination) and he NEVER got sick, even eating from...

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Thank robinec2017

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Now Jade Riviera Cancun. Located just 12 miles from Cancun International Airport and minutes from the quaint fishing town of Puerto Morelos, Now Jade Riviera Cancun provides guests with 2,640 feet of pure crystal white sand and refreshing azure waters. Guests will become immersed in a setting where style and sophistication meet relaxation and comfort. Each suite is truly exquisite featuring beautiful views of flourishing gardens or crystal clear ocean. This unique property features 550 luxurious suites each complete with private furnished balcony or terrace and Jacuzzi for two. All finely appointed suites offer king size or two double beds, marble floors, air-conditioning with in-room climate control, daily refreshed mini bars and 24-hour room and concierge services. Snorkel, kayak, windsurf or deep sea dive in the vast blue waters or simply relax under the warmth of the sun on the white sandy beach. Perfect your golf swing on one of the famous courses located nearby or indulge a vast set of treatments offered at the world- class spa. Little ones will have the opportunity to partake in many day and nighttime activities provided by the Explorer’s Club for Kids. When the sun sets come enjoy live themed shows in our large indoor theater or sip on a cocktail as you relax at Eclipse Night Club. All this and much more await you at Now Jade Riviera Cancun. ... more   less 

Additional Information about Now Jade Riviera Cancun

Address: Blvd. El Sid Mz. 20 | Lote 1-1 Sm.3 Unidad 26, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $325 - $821 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Jade Riviera Cancun 4*
Number of rooms: 550
Reservation Options:
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Also Known As:
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Hotel Puerto Morelos
Nh Hotels Puerto Morelos
Nh Hotel Puerto Morelos
Now Jade Riviera Cancun Riviera Maya, Mexico
Hotel Style:
#3 Business Hotel in Puerto Morelos
#7 Family Hotel in Puerto Morelos
#8 On the Beach Hotel in Puerto Morelos
#8 Spa Hotel in Puerto Morelos
#8 Romantic Hotel in Puerto Morelos
#8 Top resorts Hotel in Puerto Morelos
#8 Luxury Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Now Jade Riviera Cancun staff and other travellers.
834 questions
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Questions? Get answers from Now Jade Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Standard with 2 king size beds is very big with huge bathroom. It's enough place for 3 persons. We had a room on 2nd floor which was good, because there were no mosquitos. We have a sea view without paying for it, which was a nice surprise. ”
 of 5 bubbles janicek6905, 19 Feb 2017 | Read review
“We stayed in building 2 . It had an oceanview off the balcony.”
 of 5 bubbles 416garyb, 17 Feb 2017 | Read review
“room 7105 is preferred club - true ocean front. I believe the ocean view rooms would be just as nice a view, though.”
 of 5 bubbles katiemR404QY, 15 Feb 2017 | Read review
“Preferred are the way to go.Great views and size.”
 of 5 bubbles traveldetails2016, 15 Feb 2017 | Read review
“I would recommend upper floors on the preferred side.”
 of 5 bubbles LoveToTravel735, 15 Feb 2017 | Read review
5 of 5