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Now Jade Riviera Cancun

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Traveller (8071)
Pool & Beach (1971)
Storyboard
Overview
  • Excellent60%
  • Very good26%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“cin cin”(599 reviews)
“mix bar”(348 reviews)
“carnival buffet”(188 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Now Jade Riviera Cancun
Hotel deals
Offers from Now Jade Riviera Cancun
Hotel deals
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Reviews (10,090)
Filter reviews
8,841 results
Traveller rating
5,168
2,350
809
308
206
Traveller type
Time of year
LanguageEnglish
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5,168
2,350
809
308
206
Show reviews that mention
All reviewscin cinmix barcarnival buffetpreferred clubentertainment teamadult poolfrench restaurantpreferred areaocean viewpreferred poollobby barspice restaurantsushipool conciergegreat resortkids clubother resorts
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1 - 5 of 8,841 reviews
Reviewed yesterday via mobile

The Hammock Bar staff (specifically Herve, Shaday, Yuri and Carolina) were AMAZING. They go above and beyond as far as service and being so friendly and kind. Yuri even had a torch lighter for guests that had bought cigars so the wind didn’t affect them...More

Thank sib866
Reviewed yesterday

Great room with both pool & sea view. Staff work hard and are so pleasant. especially Jesus and Edgar in the Carnival. Food was very good plenty of variety and of very good quality. as were the drinks. They have made a few more changes,...More

1  Thank Averillcinders
Reviewed yesterday

This was our 15th trip to a Riviera Maya All-Inclusive. We travel to Mexico quite a bit given its convenience from where we live in Texas. Our experience with Now Jade was very average. We have had many better experiences at other resorts, and a...More

1  Thank stanglep
Reviewed 2 days ago

I'm not even sure where to begin!!! For starters, we booked through bookit.com and payed a little extra for transportation from the airport to Now Jade. SOO worth it. No stress of getting in a sketchy taxi and the BD Travel company were outside waiting...More

Thank hskaggs08
Reviewed 2 days ago via mobile

This resort has anything you need to have a week of fun or whatever time you want to spend. The restaurants where some of the best we have ever enjoyed at other inclusive resorts we have stayed at. Accommodations are very nice also. Adrian in...More

Thank Chapgolf
View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Spa
Free Parking
Free Internet
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$195 - US$402 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Puerto Morelos
#8 Romantic Hotel in Puerto Morelos
#9 Spa Hotel in Puerto Morelos
#9 On the Beach Hotel in Puerto Morelos
#9 Top resorts Hotel in Puerto Morelos
#9 Luxury Hotel in Puerto Morelos
#10 Green Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$195 - US$402 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Puerto Morelos
#8 Romantic Hotel in Puerto Morelos
#9 Spa Hotel in Puerto Morelos
#9 On the Beach Hotel in Puerto Morelos
#9 Top resorts Hotel in Puerto Morelos
#9 Luxury Hotel in Puerto Morelos
#10 Green Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (8071)
Pool & Beach (1971)
Room & Suite (1350)
Dining (801)
Amenities (63)
Family and Play Areas (49)
Business Centre & Event Rooms (21)
Questions & Answers
Ask a question
Luckylisa8
July 14, 2018|
Answer
Response from whalah321 | Reviewed this property |
I have not been to secrets but I can tell you that I WOULD NOT return to Now Jade! The smell on the beach was unbearable! I know that several people at the resort talked about being at secrets and said that Jade did not... More
0
Votes
lsharoni
July 12, 2018|
AnswerShow all 3 answers
Response from commcorrals | Reviewed this property |
I'm agree with Justin S, there are all kinds of options at the buffet also the different restaurants will do what they can to accommodate. As this is a great concern to you and will make the difference to the out come of... More
0
Votes
bbl6390
July 12, 2018|
Answer
Response from moodyLgw | Reviewed this property |
Sorry I cannot answer your question about the cribs at the hotel. We didn't have any small children in our group.
-1
Votes
Room Tips
"Personally we upgrade and ask for a pool view or if we get both great."
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"Rooms were fine. Housekeeping was fine. Food was fine."
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"make sure to select an ocean front view; preferred rooms are adults only, more quiet"
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"Building 1 has easiest access to the main pool"
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