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Ventus at Marina El Cid Spa & Beach Resort

149 reviews
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Traveller (180)
Dining (61)
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Overview
  • Excellent62%
  • Very good28%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“el cid”(32 reviews)
“platinum club”(10 reviews)
Free Parking
Breakfast included
Beachfront
Pool
Restaurant
Room Service
Suites
4.0 Star Hotel
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Offers from Ventus at Marina El Cid Spa & Beach Resort
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Reviews (149)Write a Review
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87
42
10
3
1
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All reviewsel cidplatinum clubadult infinity poolfrench restauranttrial membershipile de francebartender juanoffer free wifigreat butlerheated poolper devicemodern designsink areasized bedupon checklobby bar ismurphy bed
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1 - 5 of 143 reviews
Reviewed 2 days ago

Truly amazing! We usually always go to AM Resorts (Secrets/Dreams). Thought we would try this new resort. So, we are such foodies. Usually the Mexican restaurants have never been good, but not this place. Can I say wow about the food? So, we thought The...More

Thank TiffanyF20
A TripAdvisor Member
1
Reviewed 3 days ago

I recently spent a week at Ventus with my sisters. We liked how quiet and relaxing it was. Also, the staff was very friendly and we felt safe and comfortable. The beach was well looked after. The spa was an amazing experience. The restaurants were...More

Review collected in partnership with this hotel
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Response from RichardBustamante, Manager at Ventus at Marina El Cid Spa & Beach ResortResponded 2 days ago

Dear Friends, What an honor to read your comments and find out that you spent a wonderful vacation with us. Thank you also for recognizing the service from our staff. If something distinguishes Ventus from other resorts is the friendly and courteous service of our...More

Reviewed 3 days ago

We stayed at the Ventus at El CId Spa resort the week of Feb 9 - 16 2018. The grounds and rooms were beautiful. The food at the Mercado Dolores was awesome. The Aromas coffee shop was also fantastic. The entire staff were always friendly...More

Thank bramgurl
Response from RichardBustamante, Manager at Ventus at Marina El Cid Spa & Beach ResortResponded 2 days ago

Dear Guest, On behalf of all the staff of VENTUS AT MARINA EL CID I would like to thank you for your past stay with us and for your great comments. We are very glad to know that you enjoyed your holiday with is but...More

Reviewed 4 days ago

We had no hot water and it took them two days to fix it, at their convenience. Management seemed not to care that we were inconvenienced. We were put in a building that used to be part of the other resort, to which it is...More

Review collected in partnership with this hotel
3  Thank bawoodske
Response from RichardBustamante, Manager at Ventus at Marina El Cid Spa & Beach ResortResponded 3 days ago

Dear Guest, First of all, I would like to thank you for your comments and for choosing VENTUS AT MARINA EL CID. Thank you also for your your feedback that is always welcome and very helpful for us. I would like to comment that we...More

Reviewed 4 days ago

Nice place to stay, good food, plenty of choices for dining. Glad to see an adult only area however it is not policed very well. The staff is excellent Fernando and David the butlers are always right there to help! You don't ever need to...More

Review collected in partnership with this hotel
1  Thank Kathy F
Response from RichardBustamante, Manager at Ventus at Marina El Cid Spa & Beach ResortResponded 3 days ago

Dear Friends, On behalf of our staff I wish to thank you for your great comments and for selecting VENTUS AT MARINA EL CID. We are so glad to read that you had a great vacation in our resort. I will make sure to share...More

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About
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
US$267 - US$525 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 On the Beach Hotel in Puerto Morelos
#15 Luxury Hotel in Puerto Morelos
#15 Spa Hotel in Puerto Morelos
#15 Top resorts Hotel in Puerto Morelos
Room types
Suites
Details
Price range
US$267 - US$525 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 On the Beach Hotel in Puerto Morelos
#15 Luxury Hotel in Puerto Morelos
#15 Spa Hotel in Puerto Morelos
#15 Top resorts Hotel in Puerto Morelos
Room types
Suites
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Traveller (180)
Dining (61)
Room & Suite (45)
Pool & Beach (43)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Rita C
18 February 2018|
AnswerShow all 2 answers
Response from Randy R | Reviewed this property |
Still rocks out there.Her are some areas not quite as bad but still need to be careful
0
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12345634
Room Tips
"Avoid the winds and afternoon sun"
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"Block 25 has great ocean and pool views"
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"Depending on when you travel the swim up rooms, and the main pools are very chilly. We slept 4 women in a..."
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"Building 25"
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