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Dreams Riviera Cancun Resort & Spa

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Dreams Riviera Cancun Resort & Spa
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5,373 Reviews from our TripAdvisor Community

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Showing 4,603: English reviews
Illinois
Reviewed yesterday NEWvia mobile

Spent a week Feb 11-18 at DRC , this was a second visit and we saw lots of new improvements . The beach was clean and very little seaweed as the staff cleans it a couple times during the day . All the food we had was wonderful , our room was clean and nicely restocked daily . The evening...

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Helpful?
Thank cindy m
Reviewed yesterday NEWvia mobile

We were here in family. The room is wonderful and the food is fantastic. We LOVE the juices bar and the japanese restaurant. Vanessa and Ligia were sooo nice! Our daughter passed some very good time at the Explorer Club. Thank you for this perfect stay!

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Thank B9508CAcarolineb
Tulsa, Oklahoma
Reviewed 2 days ago NEW

Visited with friends for a Wedding last fall and had an AMAZING time! Everything about this place is great. Favorite parts were the food and the staff. Eber in the Gym did a great job helping me stick to my workouts while on vacation. Very knowledgeable and nice guy! Food and Drinks are awesome as well…swear we spent half the...

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Helpful?
Thank amandamur2017
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear amandamur2017, Greetings from Dreams Riviera Cancun! Thank you so much for taking the time to share your amazing comments about our staff assistance, gastronomical and drink offer during the wedding you attended in our resort! Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be...

Dallas, Texas
Reviewed 2 days ago NEW

I am a little late in writing this review because my friends and I visited Dreams last year. However, we just had the pleasure of visiting again in February using a day pass for a wedding... and I have to say it was just as amazing! The resort is clean and beautiful and our room was pristine. Loved having the...

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Helpful?
Thank Madison P
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Madison P, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to spend your beach vacations last year and for your fabulous comments about our staff assistance, entertainment and activities, room and pool facilities, cleanliness, gastronomical and drink offer, surroundings and overall services. Nothing makes us happier than to learn that the service provided was...

massachusetts
Reviewed 2 days ago NEW

I want to say, as a travel agent, I am SUPER impressed with the response to EVERY review this resort gets! each response is specific to that clients stay! Whether its all complimentary, which most are, even the things that need to be addressed at the resort is noted by the hotel! This speaks volumes as to why the Dreams...

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Helpful?
Thank tvlqueen
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear tvlqueen, Greetings from Dreams Riviera Cancun! Thank you so much for taking the time to share your spectacular comments about our resort! Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve, especially that as a Travel Agent you have visited many resorts but still we...

Tillsonburg, Canada
Reviewed 3 days ago NEW

Heated pools are amazing, infinity pool has outstanding view of the ocean, great explorer club and kids activities, friendly staff, restaurants generally have good food, but found the quality of food a little lower than at Dreams Tulum or Dreams Adventurous where we stayed the 2 previous years... many of the hot food items in the World Cafe at this...

Review collected in partnership with this hotel
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Helpful?
Thank Terri C
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Terri C, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to spend your beach vacations and for your awesome comments about our staff assistance, entertainment center for kids and activities, pool facilities, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive...

Denver, Colorado
Reviewed 4 days ago NEW

We didn't really know where to start with this review because there are so many details we want people to know. We started planning our wedding in Jan 2016 and with the help of our travel agent, we settled on Dreams Riviera Cancun in Riviera Maya, Mexico. We had been to Playa Del Carmen many times and Cancun a few...

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Helpful?
1Thank markkruse
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear markkruse, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to celebrate one of the most important events in your love story! We truly appreciate your lovely comments about our staff assistance, gastronomical offer, room facilities, surroundings and overall services during your wedding ceremony. Nothing makes us happier than to learn that the service provided...

Trophy Club, Texas
Reviewed 4 days ago NEW

I had four extra days in Cancun and phoned the concierge at Unlimited Vacation Club for an idea on a low-priced stay. She booked me at the Dreams Riviera which has families and I normally stay in adults only. I truly enjoy my stay and was impressed with the extra features of the Preferred Club and the CoCo Cafe.

Review collected in partnership with this hotel
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Helpful?
Thank Lila K
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Lila K, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to spend your beach vacations and for your spectacular comments about our Preferred Club benefits and amenities, gastronomical and drink offer at the coffee shop, surroundings and overall services taking advantage of your Unlimited Vacation Club membership benefits. Nothing makes us happier than to...

Vancouver, Canada
Reviewed 4 days ago NEW

My wife and I recently stayed there for 5 nights and 6 days. It was our first time at an all inclusive resort. We were very pleased with all of the amenities - the pools were nice (especially the infinity pool and the swim up bar). There were always lots of places to sit and relax where a very friendly...

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Helpful?
1Thank jersam2017
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear jersam2017, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to spend your romantic getaway for your fabulous comments about our staff assistance, gastronomical offer, room and pool facilities, entertainment, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service...

Colorado Springs, Colorado
Reviewed 4 days ago NEW

We have just returned from a long weekend at Dreams Riviera Cancun. We thoroughly enjoyed the property! The grounds, pools and public areas are lovely! We had a deluxe Tropical View room, which could not have been more perfect in location and comfort for two people. The open concept bathroom area is really not inconvenient or lacking privacy at all....

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Helpful?
1Thank SpringsGal_11
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear SpringsGal_11, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to spend your daughter and mother beach getaway and for your marvelous comments about our staff assistance, Spa facilities and service, entertainment and shows, gastronomical and offer, room, pool and jacuzzis facilities, maid service, surroundings and overall services. Nothing makes us happier than to learn...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Dreams Riviera Cancun takes its personality from its incredible location — just 30 minutes from the "hot" excitement of Cancun yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Most importantly, it is an enchanting wonderland where families, couples, singles and friends enjoy all the pleasures and privileges of Unlimited-Luxury® where everything is included. Your whole being will relax immediately, surrounded by our large sun-dappled swimming pools and a sugar white sand beach. To this, add lush tropical gardens and of course, our fabulous palm-filled beach. Your day and evening activities range from exciting to purely relaxing — with plenty to do for everyone including endless land and water activities, a world-class Dreams Spa by Pevonia and fitness center, nearby golf and much more. "Home" features the uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences that anticipate your desires and fulfill them instantly. ... more   less 

Additional Information about Dreams Riviera Cancun Resort & Spa

Address: Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $358 - $975 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Riviera Cancun Resort & Spa 4.5*
Number of rooms: 486
Reservation Options:
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Also Known As:
Dreams Riviera Cancun Resort And Spa
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort & Spa Riviera Maya, Mexico
Hotel Style:
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#6 Family Hotel in Puerto Morelos
#9 On the Beach Hotel in Puerto Morelos
#9 Spa Hotel in Puerto Morelos
#10 Top resorts Hotel in Puerto Morelos
#10 Luxury Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Riviera Cancun Resort & Spa staff and other travellers.
584 questions
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Rockville, Maryland
9 months ago

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Questions? Get answers from Dreams Riviera Cancun Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms have excellent views of the ocean :)”
 of 5 bubbles terric439, 16 Feb 2017 | Read review
“upgrading to preferred club does give you better room options. Ocean front is the best or a courtyard room with a plunge pool.”
 of 5 bubbles markkruse, 15 Feb 2017 | Read review
“I was on the 4th floor ocean view--Lovely”
 of 5 bubbles renwick01fos, 14 Feb 2017 | Read review
“We stayed in room 1301, Oceanfront Honeymoon Suite....I suggest you request 3rd, 4th or 5th floor rooms.”
 of 5 bubbles dalbygirl4, 14 Feb 2017 | Read review
“Take the extra expense to have the "preferred rooms" - the views & beach options are much better.”
 of 5 bubbles joanisel, 13 Feb 2017 | Read review
5 of 5