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Dreams Riviera Cancun Resort & Spa

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Dreams Riviera Cancun Resort & Spa
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5,397 Reviews from our TripAdvisor Community

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Showing 4,626: English reviews
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Halifax
Reviewed yesterday NEWvia mobile

The Dreams resort was a great time. The service was top notch. The food was amazing and the rooms had all the amenities anybody could want. The a la carte restaurants were to die for. The only reservation you needed to make was for the Japanese. In the bar they had top shelf liquors. The people we met were amazing...

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Helpful?
Thank Adam B
Northampton, United Kingdom
Reviewed yesterday NEWvia mobile

Arrived back in the UK 2 weeks ago after the most amazing, memorable holiday. We cannot praise the staff enough here for such exceptional service, seriously they cannot do enough. Every room is done to a high standard, we had a tropical garden room and the views were fab. Room cleaned by juliete beautifully every day. We have traveled to...

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Thank Amanda H
Colchester, United Kingdom
Reviewed yesterday NEW

This was by far one of our best experiences ever, the food was great with plenty of choice. The staff where fantastic with a special mention to the girls at the kids club Beatriz, adela, erik, martha and hilda who kept our children entertained educated and helped my little girl and boy grow in confidence. Another mention for great staff...

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Helpful?
Thank Andy H
Minneapolis, Minnesota
Reviewed yesterday NEW

We actually got married at Dreams Riviera last year (January 30) and stayed from Jan 27-February 4. We have been to other AM Resorts since and so I thought I should catch up and get reviewing! We loved our stay at Dreams! We chose the resort for our wedding because a) they were known to host great parties b) the...

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Helpful?
Thank macstars24
Nashville, Tennessee
Reviewed 2 days ago NEW

We went on a girls' trip back in May and just had to come back this year! I truly believe this is THE family resort to go to in Cancun. Kids all have a blast at the pool while the entertainment is fun for everyone! But as a twentysomething, I didn't find the kids overwhelming either--both times! The weddings were...

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Thank skhartwig
Arvada, Colorado
Reviewed 2 days ago NEW

We went here for a nephew's wedding and were pleasantly surprised by how much we enjoyed it. Not at all snobbish. Not a drunken party place either. The staff was wonderful. Our waiter Jose Cruz Dzol at the wedding reception on the beach deck was especially excellent! The music duo that played in the lobby Friday and Saturday night was...

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Thank Mark O
Reviewed 2 days ago NEW

by far one of the best properties and location, great food music and pool. this location is great if you are planning on just staying in and relaxing. I can't wait to go again but this time for 6 days!

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Helpful?
Thank Alondra H
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Alondra H, Greetings from Dreams Riviera Cancun! Thank you very much for choosing our resort to spend your beach vacations and for taking the time to share your wonderful comments about our gastronomical offer, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service...

Cedar Rapids, Iowa
Reviewed 2 days ago NEW

We were at this resort last year for a wedding and were VERY impressed with the service and cleanliness of the resort. We determine then that we would come back for our 30th anniversary. We requested the same room and even with a large number of wedding that week we were granted our wish. (They provided additional gifts based on...

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Helpful?
Thank brownfielderic
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear brownfielderic, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to celebrate your anniversary and for taking the time to share your marvelous comments about our staff assistance, room facilities, gastronomical offer, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the...

berkshire
Reviewed 2 days ago NEWvia mobile

This was our first trip to a Dreams resort & we were not disappointed. After an 11hour flight from the UK we were greeted with a drink & quickly checked in. We took up the offer to upgrade to a preferred club ocean view room which was money well spent the view was incredible. The rooms comfortable & very clean...

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Helpful?
1Thank smasher_10
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear smasher_10, Greetings from Dreams Riviera Cancun! Thank you so much for giving us the opportunity to be part of your family beach vacations and for taking the time to share your wonderful comments about our staff assistance, room and pool facilities, gastronomical and drink offer, entertainment and activities, surroundings and overall services. Nothing makes us happier than to learn...

Somerset
Reviewed 3 days ago NEW

For the most part, the food was very good. The drinks were top-shelf. The entertainment was as good as you get on any cruise ship. The entertainment staff was excellent in providing lots of things to do. Zumba was my favorite. Bedding was very comfy. Nice small frig in the room as well. Beach is really fine. Chairs and palapas...

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Helpful?
Thank Joanne Pauline S
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Joanne Pauline S, Greetings from Dreams Riviera Cancun! Thank you so much for taking the time to share your lovely comments about our staff assistance, gastronomical and drink offer, room facilities, entertainment and activities, surroundings and overall services during the wedding you attended in our resort. Nothing makes us happier than to learn that the service provided was surpassing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Dreams Riviera Cancun takes its personality from its incredible location — just 30 minutes from the "hot" excitement of Cancun yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Most importantly, it is an enchanting wonderland where families, couples, singles and friends enjoy all the pleasures and privileges of Unlimited-Luxury® where everything is included. Your whole being will relax immediately, surrounded by our large sun-dappled swimming pools and a sugar white sand beach. To this, add lush tropical gardens and of course, our fabulous palm-filled beach. Your day and evening activities range from exciting to purely relaxing — with plenty to do for everyone including endless land and water activities, a world-class Dreams Spa by Pevonia and fitness center, nearby golf and much more. "Home" features the uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences that anticipate your desires and fulfill them instantly. ... more   less 

Additional Information about Dreams Riviera Cancun Resort & Spa

Address: Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $357 - $943 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Riviera Cancun Resort & Spa 4.5*
Number of rooms: 486
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotels.com, Travelocity and Jetsetter so you can book your Dreams Riviera Cancun Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Riviera Cancun Resort And Spa
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort & Spa Riviera Maya, Mexico
Hotel Style:
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#6 Family Hotel in Puerto Morelos
#9 On the Beach Hotel in Puerto Morelos
#9 Spa Hotel in Puerto Morelos
#10 Top resorts Hotel in Puerto Morelos
#10 Luxury Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Riviera Cancun Resort & Spa staff and other travellers.
595 questions
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Rockville, Maryland
10 months ago

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Questions? Get answers from Dreams Riviera Cancun Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2120 has a plunge pool and was fairly quite”
 of 5 bubbles andyahawkes, 22 Feb 2017 | Read review
“The resort has two wings. Building 1 gives you morning sun building 2 gives you evening sun. If you are facing the main court yard.”
 of 5 bubbles brownfielderic, 21 Feb 2017 | Read review
“Choose a Preferred Club room to be close to the pools and the beach”
 of 5 bubbles 87debber, 20 Feb 2017 | Read review
“If you choose to stay in a room with a plunge pool, request a room that is behind the landscaping.”
 of 5 bubbles 694brianp, 20 Feb 2017 | Read review
“The preferred club with ocean view is awesome”
 of 5 bubbles mikeelliott812, 20 Feb 2017 | Read review
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