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Dreams Riviera Cancun Resort & Spa

Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Croco Cun Zoo
    2.3 km
  • 4 star hotel
  • Free Wifi
Reviewed yesterday
Treated Like Royalty
Stayed at Dreams with friends from January 14 - 21. We had 3... more
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5,240 Reviews from our TripAdvisor Community

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Showing 4,494: English reviews
The Villages, Florida
Reviewed yesterday NEW

Stayed at Dreams with friends from January 14 - 21. We had 3 rooms in Building 1. Can't say enough great things about the service, food and property. From the minute we arrived, we were welcomed with cold cloths and champagne, to the minute we left, this was luxury at it's best. This is a family resort that hosts many,...

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Helpful?
Thank TexasTripper_7
Alden
Reviewed yesterday NEW

Me and my wife are UVC members. We traveled with our 12 y/o son and 16 y/o daughter. 1/6/17-1/14/17We left Buffalo, NY at 6am and arrived at the resort around 2pm. We asked for our complimentary upgrade to Preferred level and received adjoining, second floor rooms with a partial ocean view. Rooms 1204, and 1206 were close to the beach-end...

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Helpful?
Thank Thomas D
The Villages, Florida
Reviewed yesterday NEW

We have been vacationing in Cancun for 10 years and tried many resorts. This is by far, one of the nicer ones we have stayed. The food is exceptional and extremely varied in options. The hotel staff is very friendly and what I really enjoyed there was the warmth of Mexican hospitality still evident whereas many other resorts in Cancun...

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Helpful?
Thank CAROL523
Minot
Reviewed 2 days ago NEW

The resort was very clean. The staff was very friendly. The wait staff in the restaurants were very polite. We had an overall great experience. The beach was kept clean also. We would recommend this resort to all of our family & friends. Alberto Cubullero was our waiter in the World Café - he did a wonderful job and we...

Review collected in partnership with this hotel
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Helpful?
1Thank Laura P
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear laurajeanp2017, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to spend your family beach vacations and for your awesome comments about our staff assistance, cleanliness, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident...

Toronto, Canada
Reviewed 3 days ago NEW

Wer stayed at Dreams Riviera from Jan 9th until 16th. Excellent hotel for family. Our kids 9 and 6 year old - loved Explorer's Club. The ladies working there were amazing. We had the same kind of experience with the reception who ungraded our room for free from regular to partial ocean view. Our maid - Luz was great too....

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Helpful?
1Thank gevazat
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear gevazat, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to spend your family beach vacations and for your great comments about our staff assistance, gastronomical offer, entertainment center for kids, room facilities and maid service, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and...

pennsylvania
Reviewed 4 days ago NEWvia mobile

I came to this resort Jan.7 to the 14. I was there for my sons wedding there was 11 of us with 2 children 7 and 3. Everyone was very nice and made you feel welcome, food was great drinks were perfect and the shows were excellent. The rooms were nice but not great if you had children, no privacy...

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Helpful?
1Thank acg2111
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear acg2111, Greetings from Dreams Riviera Cancun! Thank you so much for taking the time to share your nice comments about your experience in our resort during your son’s wedding. We are very happy to read your great observations about our staff assistance, gastronomical and drink offer, room facilities, surroundings and overall services. Nothing makes us happier than to learn...

Reviewed 5 days ago NEWvia mobile

From the moment I arrived at the front steps i was greeted by friendly staff members. Grabbed all my bags handed me a wet towel that smelt amazing and some water. My stay was great anything i needed they were there. Restaurants were all good my room was great had a pool on my deck. All around great experience and...

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Helpful?
Thank Eric O
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Eric O, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to spend your vacations and for your nice comments about our staff assistance, gastronomical offer, room facilities, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve....

Richmond, Canada
Reviewed 5 days ago NEW

We needed 5 rooms for all our family members - they were all great rooms. The amenities were wonderful - beachside restaurants, pools with staff asking guests if they could get them drinks, snacks, great buffet suitable for dining with kids, plus a choice of elegant restaurants for those having 'date night'. All the staff were unfailingly cheerful, helpful, wanting...

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Helpful?
1Thank Larry12321
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Larry12321, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to spend your family beach vacations and for your awesome comments about our staff assistance, gastronomical offer, room facilities, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they...

Reviewed 5 days ago NEW

Julio and Luis were the two most polite and friendly staff members there. Extremely outgoing and always making sure all of the kids in our family were having a great time. They helped us make some wonderful memories and we will truly miss you.

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Helpful?
Thank Katlyn N
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Katlyn N, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to spend your family vacations! Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident that Julio and Luis will be delighted to learn that you have acknowledged their...

Chicago, Illinois
Reviewed 6 days ago NEWvia mobile

My family and I just came back from a 4 night stay at Dreams. The resort was beautiful and the staff was very friendly and helpful. The rooms were spacious and very clean. Food was a lot better than expected. I have stayed at other all inclusive and this was by far best quality food. My kids loved the pools...

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Helpful?
1Thank Adnan A
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Adnan A, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to spend your family vacations, we truly appreciate your nice comments about our staff assistance, gastronomical offer, room and pool facilities, entertainment and activities, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Dreams Riviera Cancun takes its personality from its incredible location — just 30 minutes from the "hot" excitement of Cancun yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Most importantly, it is an enchanting wonderland where families, couples, singles and friends enjoy all the pleasures and privileges of Unlimited-Luxury® where everything is included. Your whole being will relax immediately, surrounded by our large sun-dappled swimming pools and a sugar white sand beach. To this, add lush tropical gardens and of course, our fabulous palm-filled beach. Your day and evening activities range from exciting to purely relaxing — with plenty to do for everyone including endless land and water activities, a world-class Dreams Spa by Pevonia and fitness center, nearby golf and much more. "Home" features the uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences that anticipate your desires and fulfill them instantly. ... more   less 

Additional Information about Dreams Riviera Cancun Resort & Spa

Address: Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $390 - $915 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Riviera Cancun Resort & Spa 4.5*
Number of rooms: 486
Reservation Options:
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Also Known As:
Dreams Riviera Cancun Resort And Spa
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort & Spa Riviera Maya, Mexico
Hotel Style:
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#6 Family Hotel in Puerto Morelos
#9 On the Beach Hotel in Puerto Morelos
#9 Top resorts Hotel in Puerto Morelos
#9 Spa Hotel in Puerto Morelos
#9 Luxury Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Riviera Cancun Resort & Spa staff and other travellers.
553 questions
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Rockville, Maryland
9 months ago

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Questions? Get answers from Dreams Riviera Cancun Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was clean and comfortable.”
 of 5 bubbles laurapQ7415GI, 22 Jan 2017 | Read review
“Rooms on the bottom have their own plunge pools, rooms on the top (5th floor) have great views.”
 of 5 bubbles Larry12321, 19 Jan 2017 | Read review
“They need to remember to do turn down service ”
 of 5 bubbles bellisima2016, 18 Jan 2017 | Read review
“rooms on higher/ the top floor give you a great view even if you don't spring for the ocean view villa”
 of 5 bubbles barajasd361, 17 Jan 2017 | Read review
“plunge pool rooms had mostly kids and had no privacy”
 of 5 bubbles keirstinb2017, 17 Jan 2017 | Read review
5 of 5